FAML 420 FINAL EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

FAML 420 FINAL EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Egan helping model stage 1 - Answers Present scenario: What's story? Blind spots Key issues identified Egan helping model stage 2 - Answers Preferred Picture: Brainstorm possibilites Goal setting Where does the client want to go? Commitment and choice Egan helping model stage 3 - Answers Way Forward: Plans for the goal How is the client going to accomplish their goals? Possible strategies There needs to be action Turning strategies into action What is advanced empathy? - Answers -Understand, communicated both verbally and non-verbally -Goes deeper to see beneath the tip of the ice berg. -Reflection of Meaning -What is implied Why is advanced empathy important? - Answers - deeper for understanding & awareness to what is going on. Tips to use advanced empathy effectively - Answers -Variety -Elaborate -Bring out the details -Listen keywords -Silence -More Adv. Empathy Lead ins for advanced empathy - Answers You must... It seems.... It has to be... What is self-disclosure? - Answers -Sharing information about yourself to the client and how what you did helped overcome what the client is going through. Why is self-disclosure important? - Answers -Builds a relationship -Gives Hope -Relates -Teaches a principle -Expresses understanding Cautions when using self-disclosure? (Use Sparingly) - Answers - Overshadows the clients concerns - Meet our needs over the clients - Takes the focus off the clients - Don't diminish them Tips to use self-disclosure - Answers - Not drawn out - Relevant - Meet client need Lead ins for self disclosure - Answers I can relate to.... When I was in a similar situation... This is how I felt when.... What is confrontation? - Answers calling attention to inconsistencies Why is confrontation important? (BE CURIOUS) - Answers - Reduces blind spots - point out inconsistencies & discrepancies - better self awareness (client) Cautions with confrontation - Answers - relationship has been built - do not use out of anger - should not include accusations - Be sensitive - Be gentle Lead ins for confrontation - Answers - You said.... Yet you.... - I am confused because you say.... But then... - I don't understand, you said.... Yet you... - In what way do you... - On the one hand...but on the other... What is providing feedback? - Answers -Information based on observations observed Why is providing feedback important? - Answers -shrink blind spots Cautions for providing feedback - Answers Offer it tentatively Do not offer it unless they want it DO NOT ASK "AM I RIGHT?" Tips for using providing feedback effectively - Answers Use I messages Ask permission emphasize the clients strengths Be specific, non-judgmental Do not give feedback on something the person cannot change Lead in for providing feedback - Answers I have noticed that... I sense that you... I get the impression that you... What is providing education? (TOOLBOX) - Answers Provide instruction or information that will help the client Why is providing education important? - Answers Can help the client move forward in meaningful ways Cautions when using providing feedback - Answers - use it sparingly or it can overshadow what the client is trying to share Tips for using providing education - Answers Identify key concerns or needs