CMN 120 ACTUAL EXAM 2026 QUESTIONS
WITH ANSWERS GRADED A+
◉ linear model -3. Answer: 1. Sender (encoder/producing msg)
2. message (content/channel)
3. receiver (decoder/understander)
◉ Transactional model adds 3 things: Answer: 1.Noise
2. feedback
3. context (sib v boss)
◉ feedback. Answer: Does receiver understand message, facial
expression, and is nodding/sending feedback? *People both senders and
reciever simultaneously*
◉ noise. Answer: =Anything that limits msg from being fully
communicated/received
◉ context and environment gives us.. Answer: greater ability to decode
msg
◉ Elements of interpersonal cmn: 4 basic elements to be considered
interpersonal exchange.. Answer: 1. Intentionality:consciously
,2. shared info/meaning: comprehend msg/use feedback
3. Transmission: to others nonverbal/verbal; if NOT = intrapersonal cmn
4. Bond: 2 ppl cmn w/ recognition of a relationship, regardless of how
superficial (1 time encounter)
◉ history of interpersonal cmn: beginnings. Answer: 1. Ideas existed
since 1900s
2. 1920s Mead: symbolic interactionism theory: understand world
through our use of language/interactions; meaning modified thru
interaction w others;
3. 1969 BLOOMER created officially the discipline of interpersonal
cmn
◉ 3 ways of studying interpersonal cmn: interpersonal cmn research
paradigms. Answer: 1. *Post-positivist perspective* socio-psychological
approach using THEORY with goal to GENERALIZE across people;
tested with data/experiments/stats and assumes 1 truth.
2. *Interpretive perspective* thinks about how INDIVIDUALS (unique
perspectives) experience cmn using COLLECTING DATA from open-
ended questions, focus groups, observation and then see about theory
3. *Critical perspective* cmn serves some groups better and is a social
construct shaping reality; gives voice to marginalized/social change;
, tries to understand process that makes 1 voice more dominant than other.
muted group theory
◉ history of interpersonal cmn cont'd: Three axioms (assumptions/basic
truths) of cmn. Answer: 1. you can't NOT communicate:
2. Every communication has content (direct/literal) and a relationship
(subtle/connotation) component. relationship component classifies
content, therefore is meta-communication (cmn about cmn)
3. Punctuation determines meaning
◉ situational approach. Answer: 1. involves SMALL NUMBER (fewer
than 2) of communicators
2. in a CLOSE FACE (close proximity) situation,
3. permits the use of maximum number of sensory channels (dif senses
should be available like sight and touch)
4. allows for immediate feedback
kinds of cmn in terms of the situational context where cmn takes place
including:
-Mass (millions) - political figures
-Public cmn (>20) a lecture, speech
-Small group (3-20)
-interpersonal 2 ppl
-intrapersonal 1 person
WITH ANSWERS GRADED A+
◉ linear model -3. Answer: 1. Sender (encoder/producing msg)
2. message (content/channel)
3. receiver (decoder/understander)
◉ Transactional model adds 3 things: Answer: 1.Noise
2. feedback
3. context (sib v boss)
◉ feedback. Answer: Does receiver understand message, facial
expression, and is nodding/sending feedback? *People both senders and
reciever simultaneously*
◉ noise. Answer: =Anything that limits msg from being fully
communicated/received
◉ context and environment gives us.. Answer: greater ability to decode
msg
◉ Elements of interpersonal cmn: 4 basic elements to be considered
interpersonal exchange.. Answer: 1. Intentionality:consciously
,2. shared info/meaning: comprehend msg/use feedback
3. Transmission: to others nonverbal/verbal; if NOT = intrapersonal cmn
4. Bond: 2 ppl cmn w/ recognition of a relationship, regardless of how
superficial (1 time encounter)
◉ history of interpersonal cmn: beginnings. Answer: 1. Ideas existed
since 1900s
2. 1920s Mead: symbolic interactionism theory: understand world
through our use of language/interactions; meaning modified thru
interaction w others;
3. 1969 BLOOMER created officially the discipline of interpersonal
cmn
◉ 3 ways of studying interpersonal cmn: interpersonal cmn research
paradigms. Answer: 1. *Post-positivist perspective* socio-psychological
approach using THEORY with goal to GENERALIZE across people;
tested with data/experiments/stats and assumes 1 truth.
2. *Interpretive perspective* thinks about how INDIVIDUALS (unique
perspectives) experience cmn using COLLECTING DATA from open-
ended questions, focus groups, observation and then see about theory
3. *Critical perspective* cmn serves some groups better and is a social
construct shaping reality; gives voice to marginalized/social change;
, tries to understand process that makes 1 voice more dominant than other.
muted group theory
◉ history of interpersonal cmn cont'd: Three axioms (assumptions/basic
truths) of cmn. Answer: 1. you can't NOT communicate:
2. Every communication has content (direct/literal) and a relationship
(subtle/connotation) component. relationship component classifies
content, therefore is meta-communication (cmn about cmn)
3. Punctuation determines meaning
◉ situational approach. Answer: 1. involves SMALL NUMBER (fewer
than 2) of communicators
2. in a CLOSE FACE (close proximity) situation,
3. permits the use of maximum number of sensory channels (dif senses
should be available like sight and touch)
4. allows for immediate feedback
kinds of cmn in terms of the situational context where cmn takes place
including:
-Mass (millions) - political figures
-Public cmn (>20) a lecture, speech
-Small group (3-20)
-interpersonal 2 ppl
-intrapersonal 1 person
