CMN 003V ACTUAL EXAMINATION TEST 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
◉ Nature of Communication. Answer: Unavoidable
Strategic
Relational
Instrumental
◉ Identity management. Answer: How we desire to present
ourselves
◉ How is communication irreversible?. Answer: Once, we said it, we
said it
◉ How is communication a process?. Answer: A message isn't sent
or received in isolation
◉ What is the basic communication model?. Answer: Interaction
model
,◉ What does the interaction model include?. Answer: Sender,
channel, noise, feedback
◉ Sender. Answer: person who transmits the message
◉ Channel. Answer: method used to deliver the message
◉ Noise. Answer: factors that interfere with the message
◉ Feedback. Answer: receivers response to the message
◉ Transactional model/competent model. Answer: Expands by
recognizing additional types of contexts that affect communication
(social, relational, cultural)
◉ Social context. Answer: refers to the social norms that guide
communication choices in certain situations
◉ Relational context. Answer: refers to your relationship with those
that you are communicating with/audience
◉ Cultural context. Answer: refers to the learned behaviors of a
specific culture
,◉ Three reasons why we communicate. Answer: Express affiliation,
maintain relationships, influence others
◉ Express affiliation. Answer: The feeling of connectedness we have
with other people. Expressing our association with someone by
expressing liking, love, respect as well as dislike, hatred or
disrespect.
◉ How do we express affiliation?. Answer: Can be expressed
verbally, nonverbally, or mediated
◉ Maintain relationships. Answer: What we do and say affects
others and what others say and do affects us
◉ Influence others. Answer: Most communication is influential in
one way or another and some is intentional
◉ Communication Apprehension. Answer: Someone's fear or anxiety
associated with real or anticipated communication. Varies person to
person, context to context.
◉ Characteristics of Effective Communication. Answer: Strategic,
professional, adaptable
, ◉ Being strategic. Answer: purposeful , Audience-oriented
,Persuasive
◉ Being professional. Answer: Appropriate to the situation/context,
Clear and concise, Ethical
◉ Being adaptable. Answer: Culturally sensitive, Collaborative
◉ What does verbal communication consist of?. Answer: Words and
verbal fillers
◉ Verbal fillers. Answer: Things like mmmmm
◉ Language. Answer: System of symbols (words) that we use to
think about and communicate
◉ How is language symbolic?. Answer: words are symbols that
represent people, ideas or things and agreed upon by a language
using community
◉ Example of how language is symbolic. Answer: When the word
"dog" is said, you might picture your own dog or one that you saw on
tv or a friends dog
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
◉ Nature of Communication. Answer: Unavoidable
Strategic
Relational
Instrumental
◉ Identity management. Answer: How we desire to present
ourselves
◉ How is communication irreversible?. Answer: Once, we said it, we
said it
◉ How is communication a process?. Answer: A message isn't sent
or received in isolation
◉ What is the basic communication model?. Answer: Interaction
model
,◉ What does the interaction model include?. Answer: Sender,
channel, noise, feedback
◉ Sender. Answer: person who transmits the message
◉ Channel. Answer: method used to deliver the message
◉ Noise. Answer: factors that interfere with the message
◉ Feedback. Answer: receivers response to the message
◉ Transactional model/competent model. Answer: Expands by
recognizing additional types of contexts that affect communication
(social, relational, cultural)
◉ Social context. Answer: refers to the social norms that guide
communication choices in certain situations
◉ Relational context. Answer: refers to your relationship with those
that you are communicating with/audience
◉ Cultural context. Answer: refers to the learned behaviors of a
specific culture
,◉ Three reasons why we communicate. Answer: Express affiliation,
maintain relationships, influence others
◉ Express affiliation. Answer: The feeling of connectedness we have
with other people. Expressing our association with someone by
expressing liking, love, respect as well as dislike, hatred or
disrespect.
◉ How do we express affiliation?. Answer: Can be expressed
verbally, nonverbally, or mediated
◉ Maintain relationships. Answer: What we do and say affects
others and what others say and do affects us
◉ Influence others. Answer: Most communication is influential in
one way or another and some is intentional
◉ Communication Apprehension. Answer: Someone's fear or anxiety
associated with real or anticipated communication. Varies person to
person, context to context.
◉ Characteristics of Effective Communication. Answer: Strategic,
professional, adaptable
, ◉ Being strategic. Answer: purposeful , Audience-oriented
,Persuasive
◉ Being professional. Answer: Appropriate to the situation/context,
Clear and concise, Ethical
◉ Being adaptable. Answer: Culturally sensitive, Collaborative
◉ What does verbal communication consist of?. Answer: Words and
verbal fillers
◉ Verbal fillers. Answer: Things like mmmmm
◉ Language. Answer: System of symbols (words) that we use to
think about and communicate
◉ How is language symbolic?. Answer: words are symbols that
represent people, ideas or things and agreed upon by a language
using community
◉ Example of how language is symbolic. Answer: When the word
"dog" is said, you might picture your own dog or one that you saw on
tv or a friends dog
