QUESTIONS AND ANSWERS 100% CORRECT
◉ Mediator. Answer: A neutral person who helps people in conflict
talk and find their own solution.
◉ Overt conflict. Answer: Open conflict where people clearly express
their differences.
◉ Recognition. Answer: Noticing and showing that someone exists
or is present.
◉ Win-lose. Answer: A conflict result where one side wins and the
other loses.
◉ Win-win. Answer: A conflict result where both sides get
something they need or are satisfied.
◉ Assimilation. Answer: Adopting the customs and ways of another
culture, often losing some of your original culture.
◉ Cultural relativism. Answer: Understanding that no culture is
better than another; each should be viewed in its own context.
, ◉ Culture. Answer: The shared beliefs, values, customs, and
behaviors of a group of people.
◉ Hate groups. Answer: Organizations that attack or discriminate
against people based on race, religion, gender, or other traits.
◉ High-context communication style. Answer: Communication
where most meaning comes from context, relationships, and
nonverbal cues rather than words.
◉ Individualism/collectivism. Answer: A cultural value:
individualism focuses on personal goals; collectivism focuses on
group goals and harmony.
◉ Long-term/short-term orientation. Answer: Cultures with a long-
term view plan for the future; short-term cultures focus on the
present or immediate results.
◉ Low-context communication style. Answer: Communication
where meaning is mainly in the words themselves, not the situation
or relationship.