MQM 227 Ch.2 Complete Exam Set
Questions and Verified Answers
(solutions)
All of the following are competitive dimensions that form a firm's
competitive position except.
A. Cost
B. Delivery speed
C. Retail store
D. Flexibility -
correct answer ✅C. Retail store
Operational effectiveness relates to processes that span which of
the following parts of the business?
A. Taking customer orders
B. Handling returns
C. Manufacturing
D. Shipping products
E. All business functions -
correct answer ✅E. All business functions
Place these steps in the initiatives phase of formulating an
operations and supply chain strategy in the correct order:
Operations and Supply Chain Initiatives
,MQM 227 Ch.2 Complete Exam Set
Questions and Verified Answers
(solutions)
Product Design Initiatives
Identification of Major Steps Needed in Response to New Priorities
-
correct answer ✅Identification of Major Steps Needed in
Response to New Priorities
Product Design Initiatives
Operations and Supply Chain Initiatives
Products and services sold strictly on the basis of cost are typically
____-like. -
correct answer ✅commodity
When you want to express the ratio of all outputs to all inputs, you
should use a ________ productivity measure.
A. complete
B. partial
C. total
D. multifactor -
correct answer ✅C. total
, MQM 227 Ch.2 Complete Exam Set
Questions and Verified Answers
(solutions)
What tool involves assessing the probability or relative frequency of
an event against the aggregate severity of the loss?
A. Risk planning
B. Risk strategy
C. Risk forecasting
D. Risk mapping -
correct answer ✅D. Risk mapping
Multifactor measures of productivity -
correct answer ✅Output/(Labor + Capital + Energy)
or
Output/(Labor + Capital + Materials)
_____ quality relates to the set of features the product or service
contains. -
correct answer ✅Design
A firm may be required to coordinate with other firms on a complex
project.
A. Environmental Impact
Questions and Verified Answers
(solutions)
All of the following are competitive dimensions that form a firm's
competitive position except.
A. Cost
B. Delivery speed
C. Retail store
D. Flexibility -
correct answer ✅C. Retail store
Operational effectiveness relates to processes that span which of
the following parts of the business?
A. Taking customer orders
B. Handling returns
C. Manufacturing
D. Shipping products
E. All business functions -
correct answer ✅E. All business functions
Place these steps in the initiatives phase of formulating an
operations and supply chain strategy in the correct order:
Operations and Supply Chain Initiatives
,MQM 227 Ch.2 Complete Exam Set
Questions and Verified Answers
(solutions)
Product Design Initiatives
Identification of Major Steps Needed in Response to New Priorities
-
correct answer ✅Identification of Major Steps Needed in
Response to New Priorities
Product Design Initiatives
Operations and Supply Chain Initiatives
Products and services sold strictly on the basis of cost are typically
____-like. -
correct answer ✅commodity
When you want to express the ratio of all outputs to all inputs, you
should use a ________ productivity measure.
A. complete
B. partial
C. total
D. multifactor -
correct answer ✅C. total
, MQM 227 Ch.2 Complete Exam Set
Questions and Verified Answers
(solutions)
What tool involves assessing the probability or relative frequency of
an event against the aggregate severity of the loss?
A. Risk planning
B. Risk strategy
C. Risk forecasting
D. Risk mapping -
correct answer ✅D. Risk mapping
Multifactor measures of productivity -
correct answer ✅Output/(Labor + Capital + Energy)
or
Output/(Labor + Capital + Materials)
_____ quality relates to the set of features the product or service
contains. -
correct answer ✅Design
A firm may be required to coordinate with other firms on a complex
project.
A. Environmental Impact
