Intro to hospitality - Exam 1 Practice Questions And
Verified Answers
______, ______, and ______ are the three main branches of tourism.
Domestic, inbound, and outbound
What is the difference between inbound tourism and outbound tourism?
A. Inbound tourism and outbound tourism are the same thing
B. Inbound tourism refers to visits to a country by non residents of that country,
while outbound tourism refers to residents traveling to other countries
C. Inbound tourism is visits by residents within their own country, and outbound
tourism is visits by residents to another country
D. Inbound tourism is another way of saying leisure travel, and outbound
tourism is another way of saying business travel
B.
What percent of South Carolinas workforce is in the Hospitality and Tourism
industry?
a.50%
b.25%
c.5%
d.10%
D.
What is one main responsibility of a Convention and Visitors Bureau?
To find ways to attract visitors and conventions to a certain area.
, What percentage of A Tax is used to be reinvested.
A. 4%
B. 6%
C. 2%
D. 1%
C.
How does good customer service improve a guest's experience in a hotel?
Good customer service improves a guest's hotel experience by making them feel
welcomed and valued.
What's the definition of inbound tourism?
a. Visits by residents within their own country
b. visits by residents of a country to other countries
c. visits to a country by non-residents of that country
C.
H-tax applies to food that is already prepared and ready to eat.
T/F?
True
What are the seven deadly sins of service?
Apathy
Brush-off
Coldness
Condescension
Robotics
Rule book
Runaround
What does TQM stand for in hospitality?
Total Quality Management
Verified Answers
______, ______, and ______ are the three main branches of tourism.
Domestic, inbound, and outbound
What is the difference between inbound tourism and outbound tourism?
A. Inbound tourism and outbound tourism are the same thing
B. Inbound tourism refers to visits to a country by non residents of that country,
while outbound tourism refers to residents traveling to other countries
C. Inbound tourism is visits by residents within their own country, and outbound
tourism is visits by residents to another country
D. Inbound tourism is another way of saying leisure travel, and outbound
tourism is another way of saying business travel
B.
What percent of South Carolinas workforce is in the Hospitality and Tourism
industry?
a.50%
b.25%
c.5%
d.10%
D.
What is one main responsibility of a Convention and Visitors Bureau?
To find ways to attract visitors and conventions to a certain area.
, What percentage of A Tax is used to be reinvested.
A. 4%
B. 6%
C. 2%
D. 1%
C.
How does good customer service improve a guest's experience in a hotel?
Good customer service improves a guest's hotel experience by making them feel
welcomed and valued.
What's the definition of inbound tourism?
a. Visits by residents within their own country
b. visits by residents of a country to other countries
c. visits to a country by non-residents of that country
C.
H-tax applies to food that is already prepared and ready to eat.
T/F?
True
What are the seven deadly sins of service?
Apathy
Brush-off
Coldness
Condescension
Robotics
Rule book
Runaround
What does TQM stand for in hospitality?
Total Quality Management
