1-1
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Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, 1-2
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, 1-3
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, TEST BANK FOR $r $r
Operations and Supply Chain Management 17th Edition By F. Robert Jacobs
$r $r $r $r $r $r $r $r $r $r
Chapter 1-22 $r
Chapter 01 Test Bank Static $r $r $r $r
1. Efficiency means doing the right things to create the most value for the company.
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FALSE
Efficiency means doing something at the lowest possible cost.
$r $r $r $r $r $r $r $r
2. Effectiveness means doing the right things to create the most value for the company.
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TRUE
Effectiveness means doing the right things to create the most value for the company.
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AACSB:$rAnalytical$rThinking
Blooms:$rRemembe
r$ r Difficulty:$r1$r
Easy
Learning$rObjective:$r01-
04$rEvaluate$rthe$refficiency$rof$ra$rfirm.$ r To
pic:$rEfficiency,$rEffectiveness,$rand$rValue
3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms,
$r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r
we could refer to this doctor as being efficient but not effective.
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TRUE
Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value. The
$r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r
doctor performed the surgery without error. Because the patient died, no value was created.
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AACSB:$rAnalytical$rThinking
Blooms:$rAnalyz
e$ r Difficulty:$r2$rMe
dium
Learning$rObjective:$r01-
04$rEvaluate$rthe$refficiency$rof$ra$rfirm.$ r To
pic:$rEfficiency,$rEffectiveness,$rand$rValue
4. A worker can be efficient without being effective.
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TRUE
Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value.
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These are different things.
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AACSB:$rAnalytical$rThinkin
g$ r Blooms:$rUnderst
and$ r Difficulty:$r2$r
1-4
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, 1-2
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, 1-3
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.
, TEST BANK FOR $r $r
Operations and Supply Chain Management 17th Edition By F. Robert Jacobs
$r $r $r $r $r $r $r $r $r $r
Chapter 1-22 $r
Chapter 01 Test Bank Static $r $r $r $r
1. Efficiency means doing the right things to create the most value for the company.
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FALSE
Efficiency means doing something at the lowest possible cost.
$r $r $r $r $r $r $r $r
2. Effectiveness means doing the right things to create the most value for the company.
$r $r $r $r $r $r $r $r $r $r $r $r $r
TRUE
Effectiveness means doing the right things to create the most value for the company.
$r $r $r $r $r $r $r $r $r $r $r $r $r
AACSB:$rAnalytical$rThinking
Blooms:$rRemembe
r$ r Difficulty:$r1$r
Easy
Learning$rObjective:$r01-
04$rEvaluate$rthe$refficiency$rof$ra$rfirm.$ r To
pic:$rEfficiency,$rEffectiveness,$rand$rValue
3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms,
$r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r
we could refer to this doctor as being efficient but not effective.
$r $r $r $r $r $r $r $r $r $r $r
TRUE
Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value. The
$r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r
doctor performed the surgery without error. Because the patient died, no value was created.
$r $r $r $r $r $r $r $r $r $r $r $r $r
AACSB:$rAnalytical$rThinking
Blooms:$rAnalyz
e$ r Difficulty:$r2$rMe
dium
Learning$rObjective:$r01-
04$rEvaluate$rthe$refficiency$rof$ra$rfirm.$ r To
pic:$rEfficiency,$rEffectiveness,$rand$rValue
4. A worker can be efficient without being effective.
$r $r $r $r $r $r $r
TRUE
Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value.
$r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $r $
These are different things.
r $r $r $r
AACSB:$rAnalytical$rThinkin
g$ r Blooms:$rUnderst
and$ r Difficulty:$r2$r
1-4
Copyright$r©2021$rMcGraw-
Hill$rEducation.$rAll$rrights$rreserved.$rNo$rreproduction$ror$rdistribution$rwithout$rthe$rprior$rwritten$rconsent$rof$rMcGraw-Hill$rEducation.