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HMGT 101 - TEST 3 (ch. 8, 9, 10, 11) || 100% Error-free Answers.

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HMGT 101 - TEST 3 (ch. 8, 9, 10, 11) || 100% Error-free Answers.

Institution
HMGT 101
Course
HMGT 101

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HMGT 101 - TEST 3 (ch. 8, 9, 10, 11) || 100% Error-free
Answers.
Managed Service Segments correct answers Consist of foodservice and related operations and
are used most often in the following public and private institutions:
1. Airlines
2. Military
3. Elementary & secondary schools
4. College/University
5. Health care facilities
6. Business & Industry (B&I)
7. Leisure & recreation org
8. Conference centers
9. Airports
10. Travel plaza

Managed Services correct answers are owned and operated by an overseeing (non-profit)
organization - a public school, for instance, in the case of a cafeteria for students.

Commercial Operation correct answers is typically (for-profit) privately owned by an
independent operator or franchise owner or by the chain itself;
Example: restaurants.

Managed Service; Commercial Operation correct answers ____________________ is different
from __________________ because:
- must meet the needs of both the guest and the client (ex: the institution itself)
-Often, they have "captive" audiences
- housed in "host" organizations that do not have food service as their primary business.
- prepare food in large quantities to be served during specific hours (known as Batch Cooking)
- The volume of business is more consistent and easier to forecast.

In-Flight Foodservice correct answers When airlines do provide meals, this type of foodservice
foods either comes from their own business or they have the service provided by a contractor; It
is a complex logistical operation because the food must be able to withstand transportation
conditions and extended holding times (hot or cold); Operators plan the menus, develop the
product specifications, and arrange the purchasing contracts; This foodservice place a high
priority on controlling meal costs.

Airport Foodservice correct answers This type of foodservice operator usually contract to a
variety of airlines at hundreds of airports; As airlines have decreased their in-flight foodservice,
this particular foodservice such as popular chain restaurants, along with quick-service restaurants
have picked up the business.

International Flights correct answers What type of flight tends to have better food and beverage
(F&B) service?

, Sodexho correct answers What company are one of the many that has recognized the potential to
increase their market opportunities by developing service capabilities beyond food?

College Foodservice correct answers This type of foodservice operation budgeting is made easier
because the on-campus students have already paid for their meals and their numbers are easy to
forecast; Planning and organizing staffing levels and food quantities become easier.

Daily Rate correct answers is the amount of money required per day from each person to pay for
the foodservice

(amount of $$$ / # of days) / # of students eating correct answers How do you calculate the daily
rate for college foodservices?

Daily Rate = $6.63 correct answers If foodservice expenses for one semester of 98 days amount
to $650,000 for an operation with 1,000 students eating, what is the daily rate?

Leisure and Recreation correct answers is probably the most fun area of the foodservice industry
to work in; It includes stadiums, arenas, national parks, state parks, zoos, aquariums, and other
venues where F&B are provided for large numbers of people.

Examples: professional sporting events, rock concerts, circus shows, etc.

1.) Vendors
2.) Concession stands
3.) Restaurants correct answers F&B in stadiums can be offered in 3 points of services such as?

Military correct answers which type of foodservice is a large and important component of
managed foodservice?

Meals Ready to Eat correct answers MREs are standard for troops in the field. What does MRE
stand for?

Elementary & Secondary Schools correct answers this type of segment have the responsibility to
operate F&B to children that needs to meet dietary guidelines by balancing stability with good
nutrition.

residential and retail; concession correct answers For _________ and __________, labor costs
are high and food costs are low; whereas for __________, it is the opposite: labor costs are low
and food costs are high

5% -15% correct answers a well-run operation makes a net profit of what percentages?

Managed Services Responsibilites correct answers In addition to foodservice, key areas of
responsibility include:
-Employee Relations
-Human Resource Management

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