CTPRP CERTIFICATION EVALUATION EXAMS
2026 COMPLETE QUESTIONS AND ANSWERS
◉ TRUE or FALSE? If you have Create module generating one-at-a-
time customer arrivals, then it is not possible to use a different
Create module with 4-at-a-time customer arrivals. Answer: False
◉ TRUE or FALSE? Fake customers can be used to schedule machine
breakdowns, keep track of which time period the simulation is
currently in, and carry out other duties not associated with actual
customers. Answer: True
◉ Which module/spreadsheet is NOT in the Advanced Process
panel? Answer: Process Module. This is in the Basic Process panel.
◉ Why are things like Seize, Delay, Release in multiple templates?
Answer: The Process module does not allow us to use Seize, Delay,
Release with sufficient generality.
◉ TRUE or FALSE? You can schedule failures to occur after a random
number of customers have used a resource or after a random
amount of time has passed. Answer: True
,◉ TRUE or FALSE? You are only allowed to schedule one type of
failure for a particular resource. Answer: False
◉ Which block is NOT in the Blocks template? Answer: Process
block. There is no such thing. However, the Process module is in the
Basic Process panel.
◉ TRUE or FALSE? The Queue block can connect up to the Seize
module from the Advanced Process template. Answer: False
◉ Which kinds of sets are allowed? Answer: Resources set, counter
set, entity type set, entity picture set
◉ TRUE or FALSE? It is possible for the resource Joey to be a
member of three different resource sets. Answer: True
◉ TRUE or FALSE? For easy display and organizational purposes,
our Call Center simulation is divided into several submodels.
Answer: True
◉ TRUE or FALSE? The customer arrival pattern for our Call Center
changes over the day and is therefore modeled as a
nonhomogeneous Poisson proces. Answer: True
, ◉ TRUE or FALSE? All of the Tech Support servers for our Call
Center are equally skilled and have the same concurrent work
schedules. Answer: False
◉ TRUE or FALSE. In our Call Center demo, fake customers are used
to update a variable that keeps track of the period of the day.
Answer: True
◉ Consider our Call Center demo. What is the following Seize
request asking for? Set, Product 1, 1, Preferred Order, Agent Answer:
Grab one server from the set Product 1 in the order listed when the
set was defined, and store that guy's identity int he attribute Agent.
◉ TRUE or FALSE. In our inventory demo, fake customers are used
to initiate a periodic inventory review. Answer: True
◉ Consider the Arena expression DISC(0.3,1,0.5,3,1.0,6) which is a
discrete random variable. What is the random variable's expected
value? Answer: (0.3)(1) + (0.5-0.3)(3) + (1.0-0.5)(6) = 3.9
◉ Consider a vanilla (s,S) = (5,12) inventory policy. If my inventory
slips to 3, how many items do I order? Answer: 9.
Since 3<s, we order S-3 = 9
2026 COMPLETE QUESTIONS AND ANSWERS
◉ TRUE or FALSE? If you have Create module generating one-at-a-
time customer arrivals, then it is not possible to use a different
Create module with 4-at-a-time customer arrivals. Answer: False
◉ TRUE or FALSE? Fake customers can be used to schedule machine
breakdowns, keep track of which time period the simulation is
currently in, and carry out other duties not associated with actual
customers. Answer: True
◉ Which module/spreadsheet is NOT in the Advanced Process
panel? Answer: Process Module. This is in the Basic Process panel.
◉ Why are things like Seize, Delay, Release in multiple templates?
Answer: The Process module does not allow us to use Seize, Delay,
Release with sufficient generality.
◉ TRUE or FALSE? You can schedule failures to occur after a random
number of customers have used a resource or after a random
amount of time has passed. Answer: True
,◉ TRUE or FALSE? You are only allowed to schedule one type of
failure for a particular resource. Answer: False
◉ Which block is NOT in the Blocks template? Answer: Process
block. There is no such thing. However, the Process module is in the
Basic Process panel.
◉ TRUE or FALSE? The Queue block can connect up to the Seize
module from the Advanced Process template. Answer: False
◉ Which kinds of sets are allowed? Answer: Resources set, counter
set, entity type set, entity picture set
◉ TRUE or FALSE? It is possible for the resource Joey to be a
member of three different resource sets. Answer: True
◉ TRUE or FALSE? For easy display and organizational purposes,
our Call Center simulation is divided into several submodels.
Answer: True
◉ TRUE or FALSE? The customer arrival pattern for our Call Center
changes over the day and is therefore modeled as a
nonhomogeneous Poisson proces. Answer: True
, ◉ TRUE or FALSE? All of the Tech Support servers for our Call
Center are equally skilled and have the same concurrent work
schedules. Answer: False
◉ TRUE or FALSE. In our Call Center demo, fake customers are used
to update a variable that keeps track of the period of the day.
Answer: True
◉ Consider our Call Center demo. What is the following Seize
request asking for? Set, Product 1, 1, Preferred Order, Agent Answer:
Grab one server from the set Product 1 in the order listed when the
set was defined, and store that guy's identity int he attribute Agent.
◉ TRUE or FALSE. In our inventory demo, fake customers are used
to initiate a periodic inventory review. Answer: True
◉ Consider the Arena expression DISC(0.3,1,0.5,3,1.0,6) which is a
discrete random variable. What is the random variable's expected
value? Answer: (0.3)(1) + (0.5-0.3)(3) + (1.0-0.5)(6) = 3.9
◉ Consider a vanilla (s,S) = (5,12) inventory policy. If my inventory
slips to 3, how many items do I order? Answer: 9.
Since 3<s, we order S-3 = 9
