UPDATE 2026
During what stage in the evolution of marketing did firms believe that quality products would sell
themselves? - Answers production orientation
How often should firms undertake the task of strategic planning? - Answers on a continual basis as
conditions change
What is the premise behind the marketing concept? - Answers a focus on satisfying the needs of the
customer
What two elements are combined on the BCG matrix to produce its four unique product categories? -
Answers market growth and relative market share
Daphne used to work in the city where she would take public transportation to work. However, she
just took a new job in the suburbs and now not only has to find a place to live, but also has to buy a
car to get to and from her job. For Daphne, these things represent - Answers a need.
The measure of a firm's effectiveness in using the resources allocated to its marketing effort is called -
Answers return on marketing investment.
What era in the history of marketing best reflects the idea that a firm's long-term success must
include a company-wide effort to satisfy customer needs? - Answers marketing concept
Daryl recently took a marketing job with a new firm. His first order of business is to find out how his
new company performs relative to its competitors. Which of the following would Daryl use to do this?
- Answers market share analysis
What is the overall purpose of a marketing plan? - Answers to guide the analysis, implementation,
and control of the firm's marketing strategy
Which marketing mix element is typically the easiest to change? - Answers price
Which marketing strategy would Krispy Kreme doughnuts be using if it decided to begin selling its
doughnuts in Mexico for the first time? - Answers market development
Think about the various marketing strategies as you read the following choices to determine which
one describes a market penetration strategy. - Answers selling more of current products to existing
markets
The major thesis of the McKinsey Quarterly article: We're All Marketers Now is - Answers Marketing
should pervade the entire organization - everyone is accountable.
As it relates to customers, the aim of marketing is to - Answers provide customers with value.
A local family is advertising a 5K run to raise awareness for autism since one of their children suffers
from the disorder. Salina likes to run, so she decides to pay the fee to participate in the event.
Afterward, she is pleased that she went and felt good about helping out the family. Would this be
considered a marketing exchange? - Answers yes, because participating in the run was exchanged for
Salina's feeling of satisfaction for helping the family
Which of the following questions relates to the place element of the marketing mix? - Answers How
much inventory should I have?
Which approach to marketing was especially important during the Great Depression when consumers
did not have much money and firms competed intensely for customer sales? - Answers sales
orientation
Gavin wants to perform a situation analysis of his business to help him make strategic decisions for
the future. The situation analysis will tell Gavin all of the following except - Answers financial
projections.
A good mission statement should be oriented around the company's - Answers customer.
Compare the following statements regarding relationship marketing to determine which is most
accurate? - Answers Relationship marketing is most successful when firms focus on attracting,
maintaining, and enhancing customer relationships.
Compare the following product offerings. Which is an example of indirect competition? - Answers
Burger King and Subway
The generation of children born between 1946 and 1964 is retiring at a rate of 10,000 per day. What
is the name of this demographic group? - Answers baby boomers
Monitoring developments outside of the firm's control with the goal of detecting and responding to
threats and opportunities is called - Answers environmental scanning.
A marketer that uses social media sites to engage potential customers is most likely targeting which
demographic group? - Answers Millennials