HVACR UNIT 2 STUDY GUIDE EXAM QUESTIONS AND
ANSWERS
Question 1
Every HVACR technician must become certified under the EPA Section 608 regulations. This certification is to ensure the
technician understands and complies with the regulations regarding
Correct Answer
Refrigerant handling and refrigerant management
Question 2
Codes are different than industry standards because codes are
Correct Answer
Required by Law
Question 3
Customers often judge the ability of an HVACR technician by
Correct Answer
His Apperance, Neatness of vehicle, cleanliness of work equipment (All of the above)
Page 1 of 30
,Question 4
It is good practice to communicate regularly with the customer to ensure that they are not surprised at the end of the
service call, by a higher than expected repair bill. You should tell the customer
Correct Answer
What failed, Why it failed, and the options to fix the problem
Question 5
All NATE specialties are offered at two levels. They are:
Correct Answer
Installation and Service
Question 6
Explaining to the customer that the previous technician was obviously trying to cheat them:
Correct Answer
Is never a good idea.
Question 7
HVAC Excellence
Correct Answer
Established an organization to provide programmatic accreditation for HVAC programs.
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, Question 8
HVACR technicians should consider becoming involved in a trade association or with a student educational organization:
Correct Answer
To develop business and technical contacts in the local HVACR industry.
Question 9
Many HVACR industry publications are published by:
Correct Answer
HVACR industry trade groups
Question 10
Many national and international trade associations have trade shows primarily to:
Correct Answer
Display the most current innovations in equipment, tools, and service.
Question 11
Members of CARE include:
Correct Answer
Instructors, administrators, counselors, or organizations involved in HVACR training
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ANSWERS
Question 1
Every HVACR technician must become certified under the EPA Section 608 regulations. This certification is to ensure the
technician understands and complies with the regulations regarding
Correct Answer
Refrigerant handling and refrigerant management
Question 2
Codes are different than industry standards because codes are
Correct Answer
Required by Law
Question 3
Customers often judge the ability of an HVACR technician by
Correct Answer
His Apperance, Neatness of vehicle, cleanliness of work equipment (All of the above)
Page 1 of 30
,Question 4
It is good practice to communicate regularly with the customer to ensure that they are not surprised at the end of the
service call, by a higher than expected repair bill. You should tell the customer
Correct Answer
What failed, Why it failed, and the options to fix the problem
Question 5
All NATE specialties are offered at two levels. They are:
Correct Answer
Installation and Service
Question 6
Explaining to the customer that the previous technician was obviously trying to cheat them:
Correct Answer
Is never a good idea.
Question 7
HVAC Excellence
Correct Answer
Established an organization to provide programmatic accreditation for HVAC programs.
Page 2 of 30
, Question 8
HVACR technicians should consider becoming involved in a trade association or with a student educational organization:
Correct Answer
To develop business and technical contacts in the local HVACR industry.
Question 9
Many HVACR industry publications are published by:
Correct Answer
HVACR industry trade groups
Question 10
Many national and international trade associations have trade shows primarily to:
Correct Answer
Display the most current innovations in equipment, tools, and service.
Question 11
Members of CARE include:
Correct Answer
Instructors, administrators, counselors, or organizations involved in HVACR training
Page 3 of 30
