MANAGING FOR QUALITY AND
PERFORMANCE EXCELLENCE 10TH
EDITION TEST BANK PRACTICE TEST 2026
TESTED QUESTIONS WITH COMPLETE
ANSWERS GRADED A+
⩥ Structural Racism. Answer: A system in which public policies,
institutional practices, cultural representations, and other norms work in
various, often reinforcing ways to perpetuate racial group inequity
⩥ Mercantilism. Answer: an economic system (Europe in 18th C) to
increase a nation's wealth by government regulation of all of the nation's
commercial interests. Mercantile views saw the mother country as being
entitled to exploitation of resources for the profit of the mother country.
⩥ Colonization process. Answer: Seven dimensions:
1. Enter by force
2. Destroy the social and cultural ties.
3/4. External control, internal dependence.
5. Yasss queen give them...low social equity and provisions.
6/7. Mix it all together and what do you got: systemic and internalized
racism!!
, ⩥ Blood Quantum. Answer: Original system for measuring Indigenous
ancestry.
Fraction of a person's ancestry (or "blood") that is Indigenous,
considered non Indigenous with 1/4 European ancestry.
⩥ Indian Roll. Answer: A ledger that the Canadian used after ascension
of the Indian Act (1876) to monitor and track persons of Indigenous
heritage.
⩥ Non-Status Indian. Answer: An Indian person who is not registered as
an Indian under the Indian Act but identifies as having Indigenous
ancestry.
⩥ Social Cryptomnesia. Answer: people have a memory that change
occurred but don't remember how it happened. In regards to Indigenous
Canadians it refers to the government taking credit for Indigenous
concepts or ideologies.
⩥ "Take treaty". Answer: To become an Indian under the Indian Act
⩥ Enfranchisement. Answer: The loss of one's Indigenous status through
marriage, ancestry, professional pursuits, amenable behaviour or to
obtain the right to vote.
PERFORMANCE EXCELLENCE 10TH
EDITION TEST BANK PRACTICE TEST 2026
TESTED QUESTIONS WITH COMPLETE
ANSWERS GRADED A+
⩥ Structural Racism. Answer: A system in which public policies,
institutional practices, cultural representations, and other norms work in
various, often reinforcing ways to perpetuate racial group inequity
⩥ Mercantilism. Answer: an economic system (Europe in 18th C) to
increase a nation's wealth by government regulation of all of the nation's
commercial interests. Mercantile views saw the mother country as being
entitled to exploitation of resources for the profit of the mother country.
⩥ Colonization process. Answer: Seven dimensions:
1. Enter by force
2. Destroy the social and cultural ties.
3/4. External control, internal dependence.
5. Yasss queen give them...low social equity and provisions.
6/7. Mix it all together and what do you got: systemic and internalized
racism!!
, ⩥ Blood Quantum. Answer: Original system for measuring Indigenous
ancestry.
Fraction of a person's ancestry (or "blood") that is Indigenous,
considered non Indigenous with 1/4 European ancestry.
⩥ Indian Roll. Answer: A ledger that the Canadian used after ascension
of the Indian Act (1876) to monitor and track persons of Indigenous
heritage.
⩥ Non-Status Indian. Answer: An Indian person who is not registered as
an Indian under the Indian Act but identifies as having Indigenous
ancestry.
⩥ Social Cryptomnesia. Answer: people have a memory that change
occurred but don't remember how it happened. In regards to Indigenous
Canadians it refers to the government taking credit for Indigenous
concepts or ideologies.
⩥ "Take treaty". Answer: To become an Indian under the Indian Act
⩥ Enfranchisement. Answer: The loss of one's Indigenous status through
marriage, ancestry, professional pursuits, amenable behaviour or to
obtain the right to vote.
