group-dynamics-for-teams-7e_lms_ TB 1
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Question 1 pts
Which of the following is not a reason groups and teams matter?
Reliance on teamwork is increasing in the workplace.
Teamwork skills are highly valued by employers.
Understanding groups and teams provide insight into what influences our own behaviors and the
behaviors of others around us.
➔ All the above are reasons groups and teams matter.
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Question 1 pts
Groups are defined by all of the following characteristics except ______.
group members mutually influence each other
group members interact to achieve a common goal
there must be at least two members
➔ there must be no more than 10 members
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Question 1 pts
Which scenario would not be considered a group?
a flash mob performing a dance
protesters at a peaceful march
an architect and an engineer working on a new construction project
➔ everyone viewing Netflix from their own screens
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Question 1 pts
As group members interact, social identification occurs, which refers to ______.
the creation of shared values and beliefs
➔ the recognition that the group exists separately from others
fulfillment of group or personal goals
achievement of group goals
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Question 1 pts
Groups are different from teams because ______.
, teams are sports-related, while groups are typically work-related
teams are typically larger than groups
➔ teams involve greater interaction and coordination among members to achieve a common goal
teams are more hierarchical than groups
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Question 1 pts
The use of teams by organizations is increasing because ______.
organizations are getting larger
employees want their jobs to be simplified
➔ jobs are becoming more complex and interdependent
organizations are seeking stability
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Question 1 pts
In order to function correctly, the scientific management approach requires that ______.
➔ managers think and control while workers execute
managers work alongside workers
workers perform tasks in teams, without managers present
workers focus more on quality than quantity
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Question 1 pts
According to the textbook, which of the following factors has not created a demand for the use
of teams in organizations?
rapidly changing technology
expanding markets and global competition
➔ scientific management
complexity, uncertainty, and ambiguity
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Question 1 pts
In order to keep up with contemporary demands, organizations have been ______ layers of
management and replacing managers with ______.
increasing; outside consultants
decreasing; outside consultants
increasing; teams
➔ decreasing; teams
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Question 1 pts
According to the textbook, teams can provide all of the following benefits to organizations
except ______.
,"+ less need for skilled workers
greater operational outcomes
higher financial outcomes
more positive employee outcomes
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Question 1 pts
Which of the following is not a type of work team as identified by Sundstrom et al. (2000)?
➔ executive teams
management teams
action teams
service teams
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Question 1 pts
Sundstrom et al. (2000) identify six types of work teams and their functions. Which group of
people would be considered a production team?
football players on the same team
➔ team of workers assembling a car in a factory
musicians in a symphony
deans of a university working to restructure the various colleges
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Question 1 pts
Self-managing teams are different from traditional work groups because ______.
they have fewer members
there is no leader
the teams are more strongly linked to the organization's hierarchy
➔ they make greater use of consensus or democratic decision-making
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Question 1 pts
A team typically handles decision-making using the following methods except ______.
consultative
➔ authoritarian
democratic
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Question 1 pts
The historical approach to job design that shows the value of using teams in most modern
organizations is called ______.
scientific management
➔ sociotechnical systems theory
, Hawthorne effect
total quality management
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Question 1 pts
The work of Kurt Lewin and his followers changed the study of group dynamics by ______.
focusing on the individual, rather than the group, as the unit of study
➔ developing an action research approach that demonstrated the value of applied research and theory
showing how the study of individuals could be used to promote social change
focusing on leaders as drivers of group processes
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Question 1 pts
Hawthorne discovered that
studying workers has no impact on worker performance
➔ social factors have an important impact on performance
breaking up tasks into smaller ones leads to an increase in performance
teams are no better at performing complex tasks than individuals
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Question 1 pts
Triplett's finding that the presence of other people increases performance is called ______.
scientific management
➔ social facilitation
binging
social identification
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Question 1 pts
According to the social facilitation effect, a person will run ______ when ______.
➔ faster; other people are around
faster; by himself or herself
slower; other people are around
faster; she or he will receive a reward
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Question 1 pts
Studies on teamwork originated in the field of ______.
sociology
business
communication
➔ psychology
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