Technician 2nd Edition Townsend
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, Table of Contents
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Unit 1: Introduction to Health Care
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1. Today’s Health Care x x
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics x x x
4. Communicating with the Health Care Team x x x x x
Unit 2: The Patient
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5. Understanding the Patient as a Person x x x x x
6. Patient Rights, Ethics, and Laws
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7. Body Structure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safety and Body Mechanics x x x x
11. Patient Safety x
12. Moving, Positioning, and Preventing Falls
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13. Basic Emergency Care x x
14. Medication Administration x
Unit 4: Patient Assessment
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15. Assisting with the Physical Examination
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16. Measuring and Recording Vital Signs x x x x
17. Obtaining and Monitoring an Electrocardiogram
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Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge
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19. Bedmaking and Hygiene x x
20. Assisting with Grooming x x
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,21. Assisting with Nutrition and Fluids
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22. Assisting with Urinary Elimination
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23. Assisting with Bowel Elimination
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24. Assisting with Oxygen Needs
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Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collecting and Testing
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Unit 7: Surgery and Immobility
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27. Care of the Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitative and Restorative Care x x x
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring for the Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End‑of‑Life Care x
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, Chapter 01: Today’s Healthcare x x x
MULTIPLE CHOICE x
1. Which of the following must the patient care technician (PCT) recognize regarding the healthcare
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delivery system?
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a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies are not involved. x x x x
d. The major goal is to achieve optimal levels of healthcare.
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CORRECT ANSWER: D x x
The PCT must recognize that in the healthcare delivery system, the major goal is to achieve optimal
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levels of healthcare. The healthcare system consists of a network of agencies, facilities, and providers
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involved with healthcare in a specified geographic area. Insurance companies do have involvement in
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the healthcare system. The illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1 x
2. What is required by the healthcare team to identify the needs of a patient and to design care to
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meet those needs?
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a. The white board x x
b. The nurse’s notes x x
c. The physician’s order sheet
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d. An individualized care plan
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CORRECT ANSWER: D
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An individualized care plan involves all healthcare workers and outlines care to meet the needs of the
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individual patient. The white board, physician’s order sheet, and nurse’s notes do not identify the needs
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of the patient nor are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: 3 x
3. How does an interdisciplinary approach to patient treatment enhance care?
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a. By improving efficiency of care
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