(CPRP) Exam (2026/2027) — Questions and
Answers with Detailed Rationales | NRPA
Certification Examination
Benchmarking - ANSWERS-the process of comparing an organization's
practices and technologies with those of other companies
Rules - ANSWERS-Specific; direct participants and employees to act in a
prescribed manner
Policies - ANSWERS-broad and open to interpretation. Based on
circumstances, set direction.
Anti-discrimination is an example of a - ANSWERS-policy
Procedures - ANSWERS-Chronological sequence of activities; define steps for
implementation. Outlined in operations manuals. A process for completing a
task.
A public Parks and Recreation agency's services are divided into three
categories: - ANSWERS-Parks, programs, and facilities
It is the PRP's responsibility to ensure that the public has the opportunity to
(3 things) - ANSWERS-1. Participate in quality rec programs, 2. enjoy
attractive parks, 3. Ensure that facilities are effective and safe
,Evaluations - ANSWERS-Explain the value of the expenditures of the services
and explain that services are meeting community needs
Needs assessment - ANSWERS-provides feedback on community attitudes,
opinions, and perceptions of P&R department & its resources
Conflicting management strategies: There is an ongoing struggle in Parks
and Recreation between these two things: - ANSWERS-Conservation and
development
"No flying of model aircrafts behind zero line, no aerobatics or high-speed
passes" are examples of: - ANSWERS-Rules
"Model aircrafts/boats shall be allowed only by permit issued by Parks and
Recreation Director" is an example of a: - ANSWERS-Policy
"To obtain a permit, first call the Parks and Recreation Director, then pay
permit fees and submit application" is an example of a - ANSWERS-
Procedure
Comprehensive Plan - ANSWERS-Identifies short and long-term priorities for
P&R department, includes agency's goals and policies, identification of
deficiencies, inventories, and developed standards for Parks
Master Plan - ANSWERS-Subsets of comprehensive plan; focuses on physical
resources and development. Typically updated every 10 years. Driven by
data.
Strategic Plan - ANSWERS-Development or revision of mission and vision;
action plan for achieving goals and objectives. Based on data analysis that
provides insight to trends in agency's internal & external environments
,ADA act of 1992 requires... - ANSWERS-- that physical alterations to public
accommodations must be made to accommodate people w/ disabilities to
the maximum extent feasible
-Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs, visually impaired)
What is the order of priorities for ADA barrier removal recommended by the
Department of Justice? - ANSWERS-1. Access for those with disabilities ("get
through the door")
2. Access to areas where programs and services are offered
3. Access to restrooms, drinking fountains, & telephone when facilities are
open
4. Every individual should have the ability to benefit from services
Customer expectations - ANSWERS-Based on the image/reputation of the
agency, prior experiences with the agency, marketing/promotional material
related to the agency, and word-of-mouth feedback from others
PRP must be aware of regulatory policies affecting the agency from the
following organizations (5) - ANSWERS-1. OSHA
2. EPA
3. EEOC (Equal Employment Opportunity Commission)
4. FDA
5. NLRB (National Labor Relations Board)
What are the minimum and maximum levels of maintenance standards for
Parks and Recreation? - ANSWERS-Minimum level: Maintain area so it is safe
, Maximum level: Maximum occupant safety and comfort & a sensation of
well-being
Routine Maintenance - ANSWERS-Preserve or improve the appearance of a
facility or equipment. Less frequent than housekeeping activities, vary by
season and user preference. May be completed on a fixed time schedule- not
urgent.
Examples of routine maintenance include... - ANSWERS-Stripping/waxing
floors, painting walls, cleaning fixtures, adjusting doors
Work order - ANSWERS-a form memorandum requesting that specific
maintenance services be performed. Usually initiated by the PRP, on-site
maintenance workers, or facility users.
Landscaping maintenance can...W - ANSWERS-enhance attractiveness, invite
users, channel traffic, contribute to safety, and disguise unattractive areas.
Landscaping should support, not dictate program efforts.
RFP (Request for Proposal) - ANSWERS-A document that is sent out to
potential vendors requesting them to provide a proposal on a product or
service. Develop a scope of the project, obtain bids, identify a contractor,
supervise project to agency standards.
Preventative Maintenance - ANSWERS-a program of regular inspections and
care to avert potential problems. Prolongs the life of equipment and
improves organizational efficiency by avoiding downtime due to inoperable
equipment.
What is the difference between a credit card and a P-card? - ANSWERS-Credit
cards can carry over a balance, P-cards must be paid off at the end of the
month. Monthly use fees and interest charges are higher on credit cards.