EXAM STUDY GUIDE 2026/2027 WITH
VERIFIED ANSWERS | NEWEST VERSION
If a medical device malfunctions, the Occupational Safety and Health Administration (OSHA)
requires the administrator to report the incident to the: ------- ✔ CORRECT ANSWER ✓✓2.
manufacturing producer
2
Emergency exits must have which of the following components? ------- ✔ CORRECT ANSWER
✓✓1. Exit access (lit corridor), exit door (locked from inside or outside), and exit discharge
(access to street or public way)
2. Exit sign (must be lit), exit access (corridor), and exit (must be double doors)
3. Exit sign, exit access (lit corridor), and exit door (locked from outside)
4. Exit access (lit corridor), exit (must be double doors), and exit discharge (three feet of clear
sidewalk)
1
Which of the following Occupational Safety and Health Administration (OSHA) violations is least
likely to be associated with a fine? ------- ✔ CORRECT ANSWER ✓✓1. Serious
2. Non-serious
3. De minimus
4. imminent danger
3
, The administration of the budget by the administrator: ------- ✔ CORRECT ANSWER ✓✓1.
requires intervention by the governing body
2. is more costly than by staff
3. is a controlling function
4. is also part of the planning
1
Healthcare organizations are in the business of marketing: ------- ✔ CORRECT ANSWER ✓✓1.
assistance
2. compassion
3. wellness
4. services
4
A care recipient in a long-term care healthcare organization disagrees with management's
decision regarding an aspect of care. The care recipient feels that is could adversely affect the
health, safety, welfare, or rights of care recipients. The individual or group most responsible for
acknowledging, investing, and resolving the concern is the: ------- ✔ CORRECT ANSWER ✓✓1.
ombudsman
2. social worker
3. care recipient council president
4. governing body
2
Stakeholders are defined as: ------- ✔ CORRECT ANSWER ✓✓1. any constituent group that has
an interest in what outcomes the organization procedures
2. the individuals who have the most to lose financially if the organization closes
3. any group of investors who own stock in the organization
, 4. the staff, physicians, and local groups who want to see the organization succeed
3
The purpose of a corporate compliance plan is to: ------- ✔ CORRECT ANSWER ✓✓1. reduce
fraud and abuse and to establish internal controls for responsible organization conduct
2. avoid charges of price-fixing and the violation of federal anti-kickback statutes
3. identify the corrective steps necessary for the removal of quality indicator flags from a
healthcare organization's profile
4. establish policies and procedures for conducting criminal background checks on all officers
and directors
1
The primary benefits of management by walking around are: ------- ✔ CORRECT ANSWER ✓✓1.
listening, teaching, and facilitating
2. evaluating, controlling, and planning
3. listening, planning, and organizing
4. directing, evaluating, and innovating
3
What function of the management process includes gathering information and input? ------- ✔
CORRECT ANSWER ✓✓1. Directing
2. Decision-making
3. Controlling
4. Organizing
4