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WGU D389 Learning Strategies in
Higher Education (D389):
Performance Assessment Task 2
Henrietta R. Peeler
Western Governors University
Course Code: D389
Jessica Springer-Cap
Date: 7/08/2025
Part A
Action 1
In this situation, the student should begin by consulting the WGU
Student Policy Handbook, focusing on the section titled WGU
Academic Policies and Resources. From there, they should locate
the subsection Assessment Policies. Scrolling down to the
'References' area, they will find a list of topics—specifically, the
fourth topic labeled Assessment Appeals FAQ, which addresses
common issues students encounter when interpreting evaluator
comments.
This section offers a detailed explanation of how submissions are
evaluated and tied to the rubric. It allows students to:
- Review elements of their submission that meet rubric
expectations.
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- Pinpointareas that need improvement based on both the
rubric and task instructions.
By referring to this section, the student is better equipped to
understand evaluator feedback and engage productively with
their course instructor. When reviewing an Objective Assessment
(OA), it is also beneficial for the student to go through each
question carefully to identify which concepts need further study
(Western Governors University [WGU], 2025).
Action 2
If a student is denied a retake for the Objective Assessment (OA)
or a resubmission for the Performance Assessment (PA) after
unsuccessful attempts, it becomes essential to understand the
formal appeal process outlined by the university. In the described
scenario, delays may have influenced the denial decision.
For future preparation, the student should utilize the course’s
Assessment Center, where the 'First Time Tester' tool can be
accessed in the top-right corner to verify the system’s
compatibility before taking the exam.
Some common reasons appeals for OA retakes may be declined
include:
- Falling just short of a passing score.
- Disputing a single question.
- General dissatisfaction with the exam outcome.
- Misuse of the 'Take-a-Break' feature.
- Student-related technical issues, such as poor internet
connection or webcam problems (WGU, 2025).
Students should also visit the “Student Support” section in their
WGU portal to complete the Webcam Setup process and read
through the Being Successful with Online Proctoring guidelines to
ensure their testing environment meets all requirements. Taking
these steps helps the student reduce avoidable issues and
improve preparedness for future assessments.
FOR MORE EXAMS
EMAIL:
EMAIL:
WGU D389 Learning Strategies in
Higher Education (D389):
Performance Assessment Task 2
Henrietta R. Peeler
Western Governors University
Course Code: D389
Jessica Springer-Cap
Date: 7/08/2025
Part A
Action 1
In this situation, the student should begin by consulting the WGU
Student Policy Handbook, focusing on the section titled WGU
Academic Policies and Resources. From there, they should locate
the subsection Assessment Policies. Scrolling down to the
'References' area, they will find a list of topics—specifically, the
fourth topic labeled Assessment Appeals FAQ, which addresses
common issues students encounter when interpreting evaluator
comments.
This section offers a detailed explanation of how submissions are
evaluated and tied to the rubric. It allows students to:
- Review elements of their submission that meet rubric
expectations.
FOR MORE EXAMS
EMAIL:
, FOR MORE EXAMS
EMAIL:
- Pinpointareas that need improvement based on both the
rubric and task instructions.
By referring to this section, the student is better equipped to
understand evaluator feedback and engage productively with
their course instructor. When reviewing an Objective Assessment
(OA), it is also beneficial for the student to go through each
question carefully to identify which concepts need further study
(Western Governors University [WGU], 2025).
Action 2
If a student is denied a retake for the Objective Assessment (OA)
or a resubmission for the Performance Assessment (PA) after
unsuccessful attempts, it becomes essential to understand the
formal appeal process outlined by the university. In the described
scenario, delays may have influenced the denial decision.
For future preparation, the student should utilize the course’s
Assessment Center, where the 'First Time Tester' tool can be
accessed in the top-right corner to verify the system’s
compatibility before taking the exam.
Some common reasons appeals for OA retakes may be declined
include:
- Falling just short of a passing score.
- Disputing a single question.
- General dissatisfaction with the exam outcome.
- Misuse of the 'Take-a-Break' feature.
- Student-related technical issues, such as poor internet
connection or webcam problems (WGU, 2025).
Students should also visit the “Student Support” section in their
WGU portal to complete the Webcam Setup process and read
through the Being Successful with Online Proctoring guidelines to
ensure their testing environment meets all requirements. Taking
these steps helps the student reduce avoidable issues and
improve preparedness for future assessments.
FOR MORE EXAMS
EMAIL: