COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
⩥ Formulate the Change Management Strategy. Answer: The processes
in this group are designed to develop the high-level approach for change
management with sponsors, change leaders, content developers, program
managers, customers, and others on the project. This approach includes
governance, risks, resources, budget, and reporting. The change strategy
will incorporate, integrate, and align change management plans,
activities, tasks, and milestones into the other activities and operations of
an organization and its stakeholders at the onset of a change (timing and
sequence). Stakeholder engagement is included in this process group.
⩥ Develop the Change Management Plan. Answer: The processes in this
group employ specific change management methodologies and tools to
develop detailed plans for implementing the change management
strategy. These plans include communications, sponsorship, stakeholder
engagement, learning and development, risk management, and
measurement and benefits realization. Ongoing integration with project
management is included in this process group.
⩥ Execute the Change Management Plan. Answer: The processes in this
group focus on the implementation of work/actions in the detailed
change management plans. The work in this area is required to achieve
the expected benefits of the change management implementation.
,⩥ Complete the Change Management Effort. Answer: The processes in
this group reinforce the work in the change management plans,
determine the effectiveness of the work monitor progress, and transition
the change initiative to the business. These processes include measuring
results and comparing to the expected benefits or business objectives.
These processes also include the continuous improvement activities that
come from the post-project analysis and lessons learned
⩥ Adoption. Answer: Choosing to accept and demonstrate a new way of
thinking or shaving. Adoption occurs when stakeholder behavior is
consistent with the future state behavior.
⩥ Benefit. Answer: The quantitative and qualitative, measurable and
non-measurable outcomes resulting from a change.
⩥ Benefit Realization. Answer: The achievement of the expected
outcomes of a change.
⩥ Change. Answer: The transition from a current state to a future state.
⩥ Current State. Answer: The condition at the time the change is
initiated.
, ⩥ Future State. Answer: The condition at the time when the benefits
have been realized.
⩥ Change Impact. Answer: How people, process, technology, and the
workplace are affected during the transition from the current state to the
future state.
⩥ Change Management. Answer: The practice of applying a structured
approach to transition an organization from a current state to a future
state to achieve expected benefits.
⩥ Change Risk. Answer: An event or condition that, if it occurs, may
have an effect on the change benefits.
⩥ Change Saturation. Answer: When the amount of change occurring in
an organization is more than can be effectively handled by those affected
by the change.
⩥ Competency. Answer: The organizational or individual collection of
knowledge, skills, and abilities.
⩥ Engagement. Answer: Stakeholder involvement and influence in the
change process