NEA BC EXAM EXAM SCRIPT 2026
COMPREHENSIVE QUESTIONS WITH
SOLUTIONS GRADED A+
⩥ Conformance costs. Answer: Cost related to preventing errors - such
as, monitoring and evaluation
⩥ Nonconformance costs. Answer: Costs related to errors, failures, and
defects. Ex: adverse events such as infection, staffing shortages, dup. of
svs, and malpractice
⩥ error free costs. Answer: Costs in terms of processes, services,
equipment, time, materials and staffing that are necessary to provide a
product or process that is without error from the onset
⩥ indirect costs. Answer: infrastructure costs
⩥ negligent conduct. Answer: conduct which fails to meet society's
expectations - Ex: failed to provide reasonable care or protect/assist
another based on standards
⩥ gross negligence. Answer: Conduct that constitutes a willful or
reckless disregard for a duty or standard of care.
,⩥ contributory negligence. Answer: A legal defense that may be raised
when the defendant feels that the conduct of the plaintiff somehow
contributed to any injuries or damages that were sustained by the
plaintiff.
⩥ comparative negligence. Answer: A theory in tort law under which the
liability for injuries resulting from negligent acts is shared by all parties
who were negligent (including the injured party), on the basis of each
person's proportionate negligence.
⩥ Cost Benefit Analysis (CBA). Answer: Uses average cost of an event
and the cost of intervention to demonstrate saving
⩥ cost effective analysis (CEA). Answer: measures the effectiveness of
an intervention rather than the monetary savings
⩥ efficacy study. Answer: compares a series of cost benefit analysis to
determine the intervention with the best cost benefit. Can be used for
process/product evaluation
⩥ Cost Utility Analysis (CUA). Answer: sub type of cost effective
analysis
measures benefit to society in general, such as decreasing teen
pregnancy
, ⩥ vision statement. Answer: the commitment that the org. is making to
strategic planning
includes future goals rather than focusing on what has already been
achieved
⩥ Continuous Quality Improvement (CQI). Answer: Core concepts
include:
Quality and success is meeting or exceeding internal and external
customers needs and expectations
problems relate to processes and variations in process lead to variations
in results
change can be incremental
⩥ Value based purchasing. Answer: four domains include
clinical process of care
patient experience of care
outcome mortality
efficiency
⩥ security breach. Answer: careless or inadequate security allows others,
such as billing companies or vendors, to have access to private
information
COMPREHENSIVE QUESTIONS WITH
SOLUTIONS GRADED A+
⩥ Conformance costs. Answer: Cost related to preventing errors - such
as, monitoring and evaluation
⩥ Nonconformance costs. Answer: Costs related to errors, failures, and
defects. Ex: adverse events such as infection, staffing shortages, dup. of
svs, and malpractice
⩥ error free costs. Answer: Costs in terms of processes, services,
equipment, time, materials and staffing that are necessary to provide a
product or process that is without error from the onset
⩥ indirect costs. Answer: infrastructure costs
⩥ negligent conduct. Answer: conduct which fails to meet society's
expectations - Ex: failed to provide reasonable care or protect/assist
another based on standards
⩥ gross negligence. Answer: Conduct that constitutes a willful or
reckless disregard for a duty or standard of care.
,⩥ contributory negligence. Answer: A legal defense that may be raised
when the defendant feels that the conduct of the plaintiff somehow
contributed to any injuries or damages that were sustained by the
plaintiff.
⩥ comparative negligence. Answer: A theory in tort law under which the
liability for injuries resulting from negligent acts is shared by all parties
who were negligent (including the injured party), on the basis of each
person's proportionate negligence.
⩥ Cost Benefit Analysis (CBA). Answer: Uses average cost of an event
and the cost of intervention to demonstrate saving
⩥ cost effective analysis (CEA). Answer: measures the effectiveness of
an intervention rather than the monetary savings
⩥ efficacy study. Answer: compares a series of cost benefit analysis to
determine the intervention with the best cost benefit. Can be used for
process/product evaluation
⩥ Cost Utility Analysis (CUA). Answer: sub type of cost effective
analysis
measures benefit to society in general, such as decreasing teen
pregnancy
, ⩥ vision statement. Answer: the commitment that the org. is making to
strategic planning
includes future goals rather than focusing on what has already been
achieved
⩥ Continuous Quality Improvement (CQI). Answer: Core concepts
include:
Quality and success is meeting or exceeding internal and external
customers needs and expectations
problems relate to processes and variations in process lead to variations
in results
change can be incremental
⩥ Value based purchasing. Answer: four domains include
clinical process of care
patient experience of care
outcome mortality
efficiency
⩥ security breach. Answer: careless or inadequate security allows others,
such as billing companies or vendors, to have access to private
information
