MAN3025 EXAM 4 UF | QUESTIONS AND ANSWERS |
2026 UPDATE | WITH COMPLETE SOLUTION
motivation Answer - the psychological processes that arouse and direct goal-
directed behavior
personal factors of motivation Answer - personality, ability, core self-
evaluations, emotions, attitudes, needs
contextual factors of motivation Answer - physical work environment, group
norms, organizational culture, cross cultural values, rewards, communication
tech, organizational design, leader behavior
extrinsic rewards Answer - external payoff, such as money, that a person
receives from others for performing a particular task
intrinsic rewards Answer - intrinsic satisfaction a person receives from
performing the particular task itself
why do managers maintain a motivated workforce Answer - it attracts
prospective workers to join the organization and keeps talented workers in the
organization
it reduces absenteeism and turnover
it encourages people to go above and beyond their job descriptions
,simple model of motivation Answer - describes the psychological processes
that arouse and direct goal-directed behavior
unfulfilled needs create a motivation to perform certain behaviors, which lead
to rewards that will fulfill those needs. you then use feedback about whether
you received sufficient rewards to determine whether these behaviors worked
and, therefore, whether you should perform them again
Content Perspectives on Motivation Answer - theories that emphasize the
needs that motivate people
needs Answer - physiological or psychological deficiencies that drive behavior
maslow's hierarchy of needs Answer - proposes that people are motivated by 5
levels of needs
physiological (bottom), safety, social, esteem, self-actualization (top)
self actualization Answer - developing to one's fullest potential, the best one
can be
esteem Answer - include status, reputation, recognition, self respect, self
confidence
social Answer - love, friendship, affection
safety Answer - physical safety and emotional security/stability
physiological Answer - basic needs like food, shelter, clothing, self preservation
,Alderfer's ERG theory Answer - 3 basic needs influence behavior: existence,
relatedness and growth
existence needs Answer - desires for physical well-being (combination of
Maslow's physiological and safety needs)
relatedness needs Answer - desire to have meaningful relationships with
people who are significant to us
(maslow's social and esteem needs)
growth needs Answer - desire to grow as human beings and to use our abilities
to their fullest potential
(maslow's self actualization needs)
frustration regression principle Answer - refers to people seeking to intensely
fulfill lower-level needs when higher-level needs are frustrated
ex: working on work socialization instead of self growth
McClelland's aquired needs theory Answer - states that three needs -
achievement, affiliation, and power - are major motives determining people's
behavior in the workplace (these needs are learned from one's culture and life
experiences)
"well balanced" individual Answer - achievement, affiliation, and power are of
equal size
"control freak" individual Answer - achievement is normal, but affiliation is
small and power is large
, need for acheivement Answer - the desire to excel, solve problems, achieve
excellence in difficult tasks and do something more effectively or more
efficiently
high level of self effficacy
needs for affiliation Answer - the desire to be liked and accepted
need for power Answer - the desire to influence or control others, be
responsible for others, and have authority over others
2 types: personal and institutional
personal power Answer - negative, based on controlling your surroundings and
the need to manipulate and dominate others
institutional power Answer - positive, based on status and the need to solve
problems and further organizational goals
Herzberg's Two-Factor Theory Answer - proposed that work satisfaction and
dissatisfaction arise from two different factors - motivating factors and hygiene
factors
hygiene factors Answer - lower level needs associated with job dissatisfaction,
such as salary, working conditions, interpersonal relationships, and company
policy - all which affect the job context in which people work
_____ of hygiene factors causes job dissatisfaction but the _____ of hygiene
factors isn't enough to cause job satisfaction Answer - absence, presence
2026 UPDATE | WITH COMPLETE SOLUTION
motivation Answer - the psychological processes that arouse and direct goal-
directed behavior
personal factors of motivation Answer - personality, ability, core self-
evaluations, emotions, attitudes, needs
contextual factors of motivation Answer - physical work environment, group
norms, organizational culture, cross cultural values, rewards, communication
tech, organizational design, leader behavior
extrinsic rewards Answer - external payoff, such as money, that a person
receives from others for performing a particular task
intrinsic rewards Answer - intrinsic satisfaction a person receives from
performing the particular task itself
why do managers maintain a motivated workforce Answer - it attracts
prospective workers to join the organization and keeps talented workers in the
organization
it reduces absenteeism and turnover
it encourages people to go above and beyond their job descriptions
,simple model of motivation Answer - describes the psychological processes
that arouse and direct goal-directed behavior
unfulfilled needs create a motivation to perform certain behaviors, which lead
to rewards that will fulfill those needs. you then use feedback about whether
you received sufficient rewards to determine whether these behaviors worked
and, therefore, whether you should perform them again
Content Perspectives on Motivation Answer - theories that emphasize the
needs that motivate people
needs Answer - physiological or psychological deficiencies that drive behavior
maslow's hierarchy of needs Answer - proposes that people are motivated by 5
levels of needs
physiological (bottom), safety, social, esteem, self-actualization (top)
self actualization Answer - developing to one's fullest potential, the best one
can be
esteem Answer - include status, reputation, recognition, self respect, self
confidence
social Answer - love, friendship, affection
safety Answer - physical safety and emotional security/stability
physiological Answer - basic needs like food, shelter, clothing, self preservation
,Alderfer's ERG theory Answer - 3 basic needs influence behavior: existence,
relatedness and growth
existence needs Answer - desires for physical well-being (combination of
Maslow's physiological and safety needs)
relatedness needs Answer - desire to have meaningful relationships with
people who are significant to us
(maslow's social and esteem needs)
growth needs Answer - desire to grow as human beings and to use our abilities
to their fullest potential
(maslow's self actualization needs)
frustration regression principle Answer - refers to people seeking to intensely
fulfill lower-level needs when higher-level needs are frustrated
ex: working on work socialization instead of self growth
McClelland's aquired needs theory Answer - states that three needs -
achievement, affiliation, and power - are major motives determining people's
behavior in the workplace (these needs are learned from one's culture and life
experiences)
"well balanced" individual Answer - achievement, affiliation, and power are of
equal size
"control freak" individual Answer - achievement is normal, but affiliation is
small and power is large
, need for acheivement Answer - the desire to excel, solve problems, achieve
excellence in difficult tasks and do something more effectively or more
efficiently
high level of self effficacy
needs for affiliation Answer - the desire to be liked and accepted
need for power Answer - the desire to influence or control others, be
responsible for others, and have authority over others
2 types: personal and institutional
personal power Answer - negative, based on controlling your surroundings and
the need to manipulate and dominate others
institutional power Answer - positive, based on status and the need to solve
problems and further organizational goals
Herzberg's Two-Factor Theory Answer - proposed that work satisfaction and
dissatisfaction arise from two different factors - motivating factors and hygiene
factors
hygiene factors Answer - lower level needs associated with job dissatisfaction,
such as salary, working conditions, interpersonal relationships, and company
policy - all which affect the job context in which people work
_____ of hygiene factors causes job dissatisfaction but the _____ of hygiene
factors isn't enough to cause job satisfaction Answer - absence, presence
