Leadership Roles and Management Functions in Nursing:
Theory and Application
Bessie L. Marquis, and Carol J. Huston
9th Edition
PlusBay.Plus
,Table of Contents
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Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
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Requisites for Successful Leadership and Management
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Chapter 02: Classical Views of Leadership and Management
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Chapter 03: Twenty-First-Century Thinking About Leadership and Management
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Chapter 04: Ethical Issues
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Chapter 05: Legal and Legislative Issues
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Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy
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Chapter 07: Organizational Planning
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Chapter 08: Planned Change
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Chapter 09: Time Management
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Chapter 10: Fiscal Planning
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Chapter 11: Career Planning and Development in Nursing
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Chapter 12: Organizational Structure
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Chapter 13: Organizational, Political, and Personal Power
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Chapter 14: Organizing Patient Care
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Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination
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Chapter 16: Socializing and Educating Staff in a Learning Organization
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Chapter 17: Staffing Needs and Scheduling Policies
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Chapter 18: Creating a Motivating Climate
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Chapter 19: Organizational, Interpersonal, and Group Communication
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Chapter 20: Delegation
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Chapter 21: Effective Conflict Resolution and Negotiation
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Chapter 22: Collective Bargaining, Unionization, and Employment Laws
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Chapter 23: Quality Control
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Chapter 24: Performance Appraisal
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Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
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or Psychologically Impaired
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PlusBay.Plus
,Test Bank -
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Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
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Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Reaso
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ning: Requisites for Successful Leadership and Management
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MULTIPLE CHOICE WS
1. What statement is true regarding decision making?
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a. It is an analysis of a situation
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b. It is closely related to evaluation
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c. It involves choosing between courses of action
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d. It is dependent upon finding the cause of a problem
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ANS: C W S W S
Decision making is a complex cognitive process often defined as choosing a particular cour
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se of action. Problem solving is part of decision making and is a systematic process that focu
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ses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective t
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hinking, is related to evaluation and has a broader scope than decision making and problem
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solving.
2. What is a weakness of the traditional problem-solving model?
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a. Its need for implementation time WS WS WS WS
b. Its lack of a step requiring evaluation of results
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c. Its failure to gather sufficient data
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d. Its failure to evaluate alternativesWS WS WS WS
ANS: A W S W S
The traditional problem-
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s o l v i n gWW
mWo d.eTl iBs Sl eMs s.eWf fSe ct i ve when time constraints are aconsideration. Decision makin WS WS WS WS WS WS WS WS WS
g can occur without the full analysis required in problem
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solving. Because problem solving attempts to identify the root problem in situations, much ti
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me and energy are spent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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a. Scientific methods provide identical decisions by different individuals for the same
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problems
b. Decisions are greatly influenced by each person's value system WS WS WS WS WS WS WS WS
c. Personal beliefs can be adjusted for when the scientific approach to problemWS WS WS WS WS WS WS WS WS WS WS WS
solving is used WS WS
d. Past experience has little to do with the quality of the decision
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ANS: B W S W S
Values, life experience, individual preference, and individual ways of thinking will influ
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ence a person's decision making. No matter how objective the criteria will be, value judg
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ments will always play a part in a person's decision making, either consciously or subco
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nsciously.
4. What influences the quality of a decision most often?
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a. The decision maker's immediate superior WS WS WS WS
b. The type of decision that needs to be made WS WS WS WS WS WS WS WS
c. Questions asked and alternatives generated WS WS WS WS
d. The time of day the decision is made WS WS WS WS WS WS WS
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e
PlusBay.Plus
, Test Bank -
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Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
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ANS: C W S W S
The greater the number of alternatives that can be generated by the decision maker, the bett
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er the final decision will be. The alternatives generated and the final choices are limited by e
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ach person's value system.
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5. What does knowledge about good decision making lead one to believe?
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a. Good decision makers are usually right-brain, intuitive thinkers
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b. Effective decision makers are sensitive to the situation and to others WS WS WS WS WS WS WS WS WS WS
c. Good decisions are usually made by left-brain, logical thinkers
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d. Good decision making requires analytical rather than creative processes
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ANS: B W S W S
Good decision makers seem to have antennae that make them particularly sensitive to other p
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eople and situations. Left- WS WS WS
brain thinkers are typically better at processing language, logic, numbers, and sequential ord
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ering, whereas right-brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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a. The planning process of management WS WS WS WS
b. The evaluation phase of the executive role
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c. One step in the problem-solving process WS WS WS WS WS
d. Required to justify the need for scarce items WS WS WS WS WS WS WS
ANS: C W S W S
Decision making is a complex, cognitive process often defined as choosing a particular cours
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e of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on criticWalWtW
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nkTiB
ngSaMn.
dWc lSi n i c a l reaso
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ning skills. WS
7. If decision making is triggered by a problem with what does it end?
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a. An alternative problem WS WS
b. A chosen course of action WS WS WS WS
c. An action that guarantees success WS WS WS WS
d. A restatement of the solution WS WS WS WS
ANS: B W S W S
A decision is made when a course of action has been chosen. Problem solving is part of deci
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sion making and is a systematic process that focuses on analyzing a difficult situation. Proble
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m solving always includes a decision-making step.
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8. Why do our values often cause personal conflict in decision making?
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a. Some values are not realistic or healthy WS WS WS WS WS WS
b. Not all values are of equal worth WS WS WS WS WS WS
c. Our values remain unchanged over time WS WS WS WS WS
d. Our values often collide with one anotherWS WS WS WS WS WS
ANS: D W S W S
Values, life experience, individual preference, and individual ways of thinking will influen
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ce a person's decision making. No matter how objective the criteria will be, value judgments
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WSwill always play a part in a person's decision making, either consciously or subconsciously
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.
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