Development |Latest Update with Complete
Solution
WGU D433 Task 2 – Talent Acquisition and
Development
Student: David Hairston
Institution: Western Governors University
A.
Building..on..your..knowledge..of..the..6step..needs..analysis,..apply..two..steps..to..
determine..the..training..needs..for..the..sales..man
ager..position..at..Jaunty..Coffee..Company..and..provide..a..rationale..for..each..step
.
When..applying..two..of..the..6step..needs..analysis,..I..will..first..identify..the..need..for..
training.. . As..a..sales..manager..for..Jaunty..C
offee..Company,..I..need..to..take..this..step..to..improve..performance..and..increase..prod
uctivity...You
..will..also..be..able..to..review..the..job..requisition..and..be..able..to..compare..it..to..if..the..e
mployees..ar
e..compliant..with..the..objectives..and..roles..of..the..company...Finally,..it..will..help..the..em
ployee..bec
ame..more..effective..and..comfortable..to..meet..the..performance..metrics..for..the..positio
n.
When..applying..two..of..the..6steps..needs..analysis,..I..will..next..develop..a..training..pl
an...This..new..training..plan..will..have..clear..
objectives..and..be..developed..to..be..tailored..and..catered..to..the..learning..styles..of..the.
.employee...A
lso,..developing..a..training..plan..will..provide..a..better..understanding..of..Jaunty..Coffee..C
ompany’s..goa l,..processes..and..procedures..within..the..organization.
B. Explain..how..two..learning..techniques..can..be..applied..to..design..a..learning..and
..developme nt..program..for..the..sales..manager..position.
When..explaining..two..learning..techniques,..the..first..is..social..learning...Social..learni
ng..is..the..practi ce..of..learning..material..in..the..company..of..others...
(Clair,..2024)..This..will..allow..the..employe..to..e
ncode..information..more..freely..and..increase..the..motivation..to..act..accordingly...I..will..
also..assist..the..
, employee..in..learning..effective..sales..methods..and..best..practices...While..exceling..in..s
ocial..learning,..
the..employee..should..be..about..to..heighten..their..generation,..attention..and..emotions,.
.all..compleme nts..needed..in..the..role..of..sale..manager.
When..explain..two..learning..techniques,..the..second..is..digital..learning...As..a..sale..m
anager..th
e..employee..can..master..elearning,..knowledge..management,..and..organizational..devel
opment...All..areas..of..expertise..that..are ..needed..for..the..position...Digital..learning..can.
.be..a..method..of..online..videos,..content,..and..gener
al..training...The..employee..will..be..able..to..practice..time..management..and..a..self..paci
ng..schedule..for..learning..the..highlighted..materials..and..tasks.
C. Recommend..one..learning..and..development..framework..that..can..be..used..to..d
esign..a..learni
ng..and..development..program..for..the..sales..manager..position..and..provide..rati
onale..for.. the..recommendation.
When..recommending..one..learning..and..development..framework,..I..would..choose..t
he..ADDIE..m odel.
ADDIE..means..analysis,..design,..development,..implementation..and..evaluation.. .
By..using..this..fram
ework,..it..will..assist..in..determining..the..performance..gaps..in..the..analysis..phase..and..i
t..will..also..help..t
o..determine..the..sale..manager’s..current..and..level..and..where..they..would..need..to..be
...The..desig
n..phase,..where..the..company..can..understand..and..identify..the..objectives..the..sale..m
anager..need
s..to..meet...The..Develop..phase..is..where..we..can..pull..together..all..content..and..materi
al..needed..t
o..be..effective..in..the..learning..environment...Approval..of..the..development..please..woul
d..come..fro
m..the..stakeholders..and..upper..management...When..moving..into..the..next..phase..impl
ementation.. .
This..involves..organizing..all..information,..examples..are..the..learning..environment,..cour
se..curricul um,..and..learning..outcomes.. .
And..the..final..phrase..evaluation,..can..help..not..only..the..manager,..b
ut..also..the..stakeholders..and..upper..manager,..if..indeed..the..training..was..successful...
This..is..acco mplished..with..an..assessment..test. D.
E. Describe..how..two..diversity,..equity,..and..inclusion..(DEI)..considerations..will..be..incorpora
ted..into..the..sales..manager..training..program.
When..considering..two..(DEIs)..to..incorporate..into..the..training..program,..I..will..first..consider
..a..Training..on..unconscious..and..cognitive..biases.. . Cognitive..biases..shape..the..way..of..our..thinki
ng,..decisions,..and..actions...These..are..biases..we..often..do..without..even..realizing..it...Some..examp
l
es..are..Social..Biases..and..decisionmaking..biases...This..training..will..assist..the..sales..manager..to..a
void..making..an..unconscious..bias ..about..an..employee..or..staff..member.. .
Understanding..the..different..biases..can..be..very..useful..wi
thin..the..company..or..hiring..events...This..can..also..allow..the..sales..manager..to..become..more..hon
est..and..open..in..communication..and..eventually..understand..their..employee’s..needs...The..goal..is..