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WGU D433 Task 2 – Talent Acquisition and
Development
Student: David Hairston
Institution: Western Governors University
A. Determining Training Needs for the Sales Manager
Position
Using the 6-Step Training Needs Analysis, two critical steps can be applied to
determine the training needs for the Sales Manager position at Jaunty Coffee Company:
1. Identifying the Training Need
The first step is to identify the performance gaps and specific training needs. For a
sales manager, this involves reviewing the job requisition and comparing it to the
current skills and competencies of employees. By doing so, the organization can
pinpoint areas where the sales manager may require additional development to
meet performance objectives and increase productivity. This ensures the employee
becomes more effective and comfortable in achieving the performance metrics
required for the role.
2. Developing a Training Plan
The next step is to create a training plan tailored to the learning styles of the sales
manager. A well-structured plan sets clear objectives and provides an
understanding of Jaunty Coffee Company’s goals, processes, and procedures. This
approach ensures the sales manager has a roadmap for acquiring the necessary
skills, improving their performance, and aligning with company standards.
B. Application of Learning Techniques