EDITION | VERIFIED EXAM QUESTIONS WITH
CORRECT ANSWERS
What are the OUTCOMES IDENTIFICATION? - CORRECT ANSWERS-This is the statement of
how a patient's status will change once interventions have been successfully instituted
Identify the expected outcomes when planning for the patient's individual situation.
Interventions must be measurable criterion indicating that objectives have been met.
Define the PLANNING stage of the nursing process - CORRECT ANSWERS-Develops a plan that
prescribes strategies and alternatives to attain expected outcomes.
- Prioritize strategies
- Goals (statement that describes the aim if the nursing care) should be short term and long term
Describe IMPLEMENTATION of the nursing process - CORRECT ANSWERS-The actions to
facilitate positive patient outcomes
What three skills are needed in order to implement goals? - CORRECT ANSWERS-Cognitive
Personal
Psychomotor
Describe the EVALUATION phase of the nursing process - CORRECT ANSWERS-This describes
how well the patients needs were met (or not met).
,Done through reassessment
What percentage of all communication is nonverbal? - CORRECT ANSWERS-90%
What two characteristics should nurses always exude? - CORRECT ANSWERS-CARING
COMPETENCE
How is communication used in the Assessment phase of the nursing process? - CORRECT
ANSWERS-Verbal interviewing and history taking
Visual and intuitive observation of nonverbal behavior
Visual, tactile, and auditory data gathering during physical examination.
Written medical records, diagnostic tests, and literature review.
Define REFERENT - CORRECT ANSWERS-The referent motivates one person to communicate
with another.
Examples of referents: sights, sounds, odors, time schedules, messages, objects, emotions, sensations,
perceptions, ideas, etc.
Define SENDER in communication - CORRECT ANSWERS-The person who encodes and
delivers the message.
Sender puts ideas or feelings into form that is transmitted and is responsible for accuracy and emotional
tone of message content
What is the RECEIVER in the communication process? - CORRECT ANSWERS-The person who
receives and decodes the message
,** senders message acts as a referent for the receiver, who is responsible for attending to, translating,
and responding to the message.
MESSAGE in communication process - CORRECT ANSWERS-Content of communication....
verbal, nonverbal & symbolic language.
CHANNELS in communication process - CORRECT ANSWERS-These are the means of
conveying the message through visual, auditory, and tactile senses.
Facial expression = visual message
Spoken word = auditory
Touch = tactile
FEEDBACK in communication process - CORRECT ANSWERS-The message that the receiver
returns. This indicates if receiver understood meaning of message. Sender can evaluate effectiveness of
communication.
Explain the communication process briefly - CORRECT ANSWERS-The source has a message
and encodes the message.
Message is sent through a channel
Receiver must first decode the message
Before message can be fully received
What are the 5 levels of communication in nursing? - CORRECT ANSWERS-Interpersonal
Interpersonal
Small group
Public
, Transpersonal
Define Intrapersonal - CORRECT ANSWERS-a.k.a. SELF-TALK
Define Intrerpersonal - CORRECT ANSWERS-Occurs between two people or groups
- usually one on one conversation
Define Small Group Communication - CORRECT ANSWERS-Committee or a conference
Public Communication - CORRECT ANSWERS-Interaction of one person with a group of people
Transpersonal Communication - CORRECT ANSWERS-Within a person's spiritual domain
Forms of Communication - CORRECT ANSWERS-Messages conveyed verbally and nonverbally,
concretely and symbolically.
Expression through: Words, movements, voice inflection, facial expression, and use of space
Elements can work in harmony to enhance a message OR conflict with one another to confuse it.
Example Forms of Communication
VOCABULARY
What is the role of the nurse? - CORRECT ANSWERS-Nurse often the interpreter of medical
terminology
Example Forms of Communication
DENOTATIVE AND CONNOTATIVE