TEST BANK for Operations Management, 14th Editio by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management, 14
w# w# w# w# w#




th Editionby William J Stevenson Chapters 1
w# w# w# w# w# w# w#




- 19
w#

,Table of Contentsw# w#




Chapter 01 Introduction to Operations Management C
w# w# w# w# w# w#




ha pter 02 Competitiveness, Strategy, and Productivit
w# w# w# w# w# w#




yCha pter 03 Forecasting
w# w# w#




Chapter 04 Product and Service Design
w# w# w# w# w# w#




Chapter 04S Reliability w# w#




Chapter 05 Strategic Capacity Planning forhProducts and Services
w# w# w# w# w# w# w# w#




Chapter 05S Decision Theoryw# w# w#




Chapter 06 Process Selection and Facility Layo
w# w# w# w# w# w#




ut Chapter 07 Work Design and Measurement
w# w# w# w# w# w# w#




Chap ter 07S Learning Curves
w# w# w# w#




Chapter 08 Location Planning and Analysi
w# w# w# w# w#




s Chapter 08S The Transportation Model
w# w# w# w# w#




w# Ch apter 09 Management of Quality Ch
w# w# w# w# w# w#




apter 1 0 Quality Control
w# w# w# w#




Chapter 10S Acceptance Sampling
w# w# w#




Chapter 11 Aggregate Planning and Master Scheduli
w# w# w# w# w# w#




ng Chapter 12 MRP and ERP
w# w# w# w# w#




Chapter 13 Inventory Management Chap
w# w# w# w#




ter 14 JIT and Lean Operations Chapter
w# w# w# w# w# w# w#




14S Maintenance
w#




Chapter 15 Supply Chain Management C
w# w# w# w# w#




hapter 16 Scheduling w# w#




Chapter 17 Project Management
w# w# w#

, Chapter 18 Management of Waiting Line
w# w# w# w# w#




s Chapter 19 LinearhProgramming
w# w# w#




Chapter 01 Introduction to Operations Management
w# w# w# w# w#




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling
w# w# w# w# w# w# w# w# w# w# w# w#


and promoting the organization's goods orhservices.
w# w# w# w# w#


True False



2. Often, the collective success or failure of companies' operations functions will impact
w# w# w# w# w# w# w# w# w# w# w#


the ability of a nation to compete with other nations.
w# w# w# w# w# w# w# w# w# w#


True False



3. Companies are either producing goods or delivering services. This means that only one o
w# w# w# w# w# w# w# w# w# w# w# w# w#


f the two types of operations management strategies are used.
w# w# w# w# w# w# w# w# w#


True False



4. Operations, marketing, and finance function independently of each other in
w# w# w# w# w# w# w# w# w# w#


most organizations.
w#


True False



5. The greater the degree of customer involvement, the more challenging the design
w# w# w# w# w# w# w# w# w# w# w# w#


and management of operations.
w# w# w#


True False

, 6. Goods producing organizations are not involved in service activiti
w# w# w# w# w# w# w# w#


es. True False
w#




7. Service operations require additional inventory because of the unpredictability of consu
w# w# w# w# w# w# w# w# w# w#


mer demand.
w#


True False



8. The value of outputs is measured by the prices customers are willing to pay for go
w# w# w# w# w# w# w# w# w# w# w# w# w# w# w#


ods or services.
w# w#


True False



9. The use of models will guarantee the best possible decisio
w# w# w# w# w# w# w# w# w#


ns. True False
w#




10. People who work in the field of operations should have skills that include both knowl
w# w# w# w# w# w# w# w# w# w# w# w# w# w#


edge and people skills.
w# w# w#


True False



11. Assembly lines achieved productivity but at the expense of standard of liv
w# w# w# w# w# w# w# w# w# w# w#


ing. True False
w#




12. The operations manager has primary responsibility for making operations system des
w# w# w# w# w# w# w# w# w# w#


ign decisions, such as system capacity and location of facilities.
w# w# w# w# w# w# w# w# w#


True False



13. The word "technology" is used only to refer to "information technolo
w# w# w# w# w# w# w# w# w# w#


gy". True False
w#