WGU C232 Study Guide Exam NEWEST 2026-2027 | ALL
QUESTIONS AND CORRECT ANSWERS WITH EXPLANATIONS |
GRADED A+ | VERIFIED ANSWERS | JUST RELEASED
How do organizations improve the quality of work life? How have
employees' attitudes regarding involvement with their work shifted?
Greater involvement in work-enjoy more autonomy and chance to have
input
Why is it important that HR mangers and personnel be familiar with the
laws and regulations?
Protect employees, protect organizaiton, and avoid liability
Define the term "moral philosophy."
Principles, rules, and values people use when deciding what is right or
wrong
How can HR professionals create a culture where ethical behavior is
encouraged?
Create a positive work environment Hiring ethical individuals Provide
ethical
training Labeling and modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Providing an employee
assisntance
program
,Define the term "business ethics."
Values and principles used to decide whether the collective behavior of
an organization's members is appropriate
What are the six major trends have been identified as influencing the
work environment?
Increased competition Costs and benefits associated with HR utilization
Productivity changes (changes in technology, capital investment,
economic changes, capital utilization, outsourcing, and government
policies
Internal Environment: Define "culture" and identify who shapes an
organization's culture.
Organization's value system-identified people's values and assumptions
about their willingness to work, their ethics, and the way they should be
treated
Internal Environment: Define technology.
Equipment and knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's
structure?
Technology can influence how jobs are borken down and the overall
heirarchy-- flat versus vertical
,Internal Environment: Organizational size is an important factor in
determining
________________.
HR activities
Internal Environment: How does the economy influence HR activities?
Strong economy=tight labor market (low unemployment, higher wages,
competitive recruitment, and desire for training)
Internal Environment: How does international competition influence HR
activities?
Changes in laws (tariff, NAFTA, import/export), foreign labor forces, and
economic developments force competitiveness
Define the term "SWOT".
Strengths, weakness, opportunities, and threats--strengths and weakness
are
internal to the organization and things we can control; opportunities and
threats are external to the organization and things we cannot control
What is the purpose of a SWOT analysis?
play to strengths, moderate weaknesses, make the most of
opportunities, and manage or eliminate threats
, What are the six HR competencies?
Provide transformational leadership Collaborate and resolve strategic
challenges within the firm Encourage real employee invovlement
Empower and facilitate learning as well as change and decision
making Maintain a global business perspective
HR Characteristics: What knowledge of the Business and Industry must
an HR professional possess?
Firms business objectives, training in strategic planning, in-depth
understanding of financial statements, familiarity with sales, marketing,
and production
techniques; and technological proficiency
HR Characteristics: Why is important for an HR professional to have an
understanding of the economy?
Understanding of labor market fluctuations, compensation strategy, and
expectations of advising the firm
QUESTIONS AND CORRECT ANSWERS WITH EXPLANATIONS |
GRADED A+ | VERIFIED ANSWERS | JUST RELEASED
How do organizations improve the quality of work life? How have
employees' attitudes regarding involvement with their work shifted?
Greater involvement in work-enjoy more autonomy and chance to have
input
Why is it important that HR mangers and personnel be familiar with the
laws and regulations?
Protect employees, protect organizaiton, and avoid liability
Define the term "moral philosophy."
Principles, rules, and values people use when deciding what is right or
wrong
How can HR professionals create a culture where ethical behavior is
encouraged?
Create a positive work environment Hiring ethical individuals Provide
ethical
training Labeling and modeling ethical behavior Creating a well-defined
code of ethics Establishing a open-door policy Providing an employee
assisntance
program
,Define the term "business ethics."
Values and principles used to decide whether the collective behavior of
an organization's members is appropriate
What are the six major trends have been identified as influencing the
work environment?
Increased competition Costs and benefits associated with HR utilization
Productivity changes (changes in technology, capital investment,
economic changes, capital utilization, outsourcing, and government
policies
Internal Environment: Define "culture" and identify who shapes an
organization's culture.
Organization's value system-identified people's values and assumptions
about their willingness to work, their ethics, and the way they should be
treated
Internal Environment: Define technology.
Equipment and knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's
structure?
Technology can influence how jobs are borken down and the overall
heirarchy-- flat versus vertical
,Internal Environment: Organizational size is an important factor in
determining
________________.
HR activities
Internal Environment: How does the economy influence HR activities?
Strong economy=tight labor market (low unemployment, higher wages,
competitive recruitment, and desire for training)
Internal Environment: How does international competition influence HR
activities?
Changes in laws (tariff, NAFTA, import/export), foreign labor forces, and
economic developments force competitiveness
Define the term "SWOT".
Strengths, weakness, opportunities, and threats--strengths and weakness
are
internal to the organization and things we can control; opportunities and
threats are external to the organization and things we cannot control
What is the purpose of a SWOT analysis?
play to strengths, moderate weaknesses, make the most of
opportunities, and manage or eliminate threats
, What are the six HR competencies?
Provide transformational leadership Collaborate and resolve strategic
challenges within the firm Encourage real employee invovlement
Empower and facilitate learning as well as change and decision
making Maintain a global business perspective
HR Characteristics: What knowledge of the Business and Industry must
an HR professional possess?
Firms business objectives, training in strategic planning, in-depth
understanding of financial statements, familiarity with sales, marketing,
and production
techniques; and technological proficiency
HR Characteristics: Why is important for an HR professional to have an
understanding of the economy?
Understanding of labor market fluctuations, compensation strategy, and
expectations of advising the firm
