VERSION QUESTIONS AND 100- VERIFIED ANSWERS.
D - CORRECT ANSWERS-Which of the following is not one of the qualities of a good company
officer?
A. Be a role model
B. Be loyal to the department
C. Be committed to personnel training and education
D. Be able to enforce discipline quickly
D - CORRECT ANSWERS-The term that means an individual has been tested by an accredited
examining body on clearly identified material and found to meet a minimum standard is:
A. testing.
B. guidelines.
C. consensus.
D. certification.
D - CORRECT ANSWERS-Utilizing the hygiene theory/motivation-hygiene theory, the company
officer should:
A. recommend subordinates for a raise.
,B. break each job down into steps that can be easily accomplished.
C. explain how it relates to the big picture.
D. remind fire fighters of how important their work is to the citizens of
the community.
A - CORRECT ANSWERS-A theory X leader believes:
A. workers are lazy and need to be watched.
B. workers seek responsibility.
C. only a small part of a worker's potential is used.
D. workers feel work is natural.
D - CORRECT ANSWERS-A chief officer giving someone a raise or promotion is a highly visible use
of power.
A. coercive
B. identification
C. legitimate
D. reward
,A - CORRECT ANSWERS-A company officer issuing a reprimand for not submitting a report on
time is
an example of power.
A. coercive/punishment
B. identification/emulation
C. expert/legitimate
D. reward/recognition
C - CORRECT ANSWERS-Within an organization, power stems from shared values or the
acceptance of an organizational structure.
A. coercive
B. identification
C. legitimate
D. reward
A - CORRECT ANSWERS-Withholding or postponing a reward is an example of power.
A. coercive/punishment
B. expert/legitimate
C. identification/emulation
D. reward/recognition
, A - CORRECT ANSWERS-When first promoted to company officer, an individual should adopt
one leadership style and use this style in all situations. This statement is:
A. incorrect; the officer should apply different leadership approaches when
they appear appropriate.
B. correct; fire fighters are more comfortable with a consistent leadership style.
C. incorrect; the officer should try several different approaches before adopting
one style.
D. correct; in this way the officer will be able to develop his/her leadership
abilities faster.
C - CORRECT ANSWERS-The employee development style that is usually done before the fact to
assist
the employees in improving their skills knowledge and ability is:
A. controlling.
B. directing.
C. coaching.
D. counseling.
A - CORRECT ANSWERS-When officers feel that their span of control has been exceeded, they
should: