SCM 300 Exam 3 Modules 9-13 Questions
and Answers Graded A+
What is a good process? - Correct answer-Good Intentions
Reproducible Results
Measurable and Manageable
What is a bad process if it WAS NEVER GOOD - Correct answer-Ambiguity
Misalignment
Miscommunication
What is a bad process if it USED TO BE GOOD - Correct answer-Market
Evolution
Miscommunication
What is a bad process if it has limitations - Correct answer-Development of poor or
limited processes
Lack of appropriate tools
, Process Map - Correct answer-Describes sequence of all process activities and
tasks needed to create and deliver a desired output or income
Block Diagram - Correct answer-Simply shows steps from beginning of process to
end
Scope - Correct answer-Define process requirements and boundaries. Processes are
typically connected to other processes
Scope Inflation - Correct answer-When work goes beyond the minimum
requirement to get the job done. Can be predicted
New Cow Theory - Correct answer-New cow is expected to follow path of old cow
even through new cows sees faster more efficient way to reach water - but both are
effective
Arrow Symbol - Correct answer-Movement or transportation - pizza being
delivered to a house
Rectangle Symbol - Correct answer-Task, Operation, Data Collection - small,
medium, or large shirt
Diamond Symbol - Correct answer-Decision point where multiple flow paths
possible - pay with cash OR card
and Answers Graded A+
What is a good process? - Correct answer-Good Intentions
Reproducible Results
Measurable and Manageable
What is a bad process if it WAS NEVER GOOD - Correct answer-Ambiguity
Misalignment
Miscommunication
What is a bad process if it USED TO BE GOOD - Correct answer-Market
Evolution
Miscommunication
What is a bad process if it has limitations - Correct answer-Development of poor or
limited processes
Lack of appropriate tools
, Process Map - Correct answer-Describes sequence of all process activities and
tasks needed to create and deliver a desired output or income
Block Diagram - Correct answer-Simply shows steps from beginning of process to
end
Scope - Correct answer-Define process requirements and boundaries. Processes are
typically connected to other processes
Scope Inflation - Correct answer-When work goes beyond the minimum
requirement to get the job done. Can be predicted
New Cow Theory - Correct answer-New cow is expected to follow path of old cow
even through new cows sees faster more efficient way to reach water - but both are
effective
Arrow Symbol - Correct answer-Movement or transportation - pizza being
delivered to a house
Rectangle Symbol - Correct answer-Task, Operation, Data Collection - small,
medium, or large shirt
Diamond Symbol - Correct answer-Decision point where multiple flow paths
possible - pay with cash OR card
