Module 8 SCM 300 Exam Questions and
Answers Graded A+
CASE: Starbucks Corp.: Building a Sustainable Supply Chain
1. From which parts of the world is coffee sourced? Why is that a concern for
Starbucks? - Correct answer-50% came from Latin America, 35% from the Pacific
Rim, and 15% from East Africa. These are all areas with civil unrest and political
instability, which can have huge effects of the company.
2. Describe their supply chain: suppliers, processors... - Correct answer-Coffee
beans would come from all around the world. Some farms processed their own
beans, others were sold to be processed. Processed coffee was sold to suppliers,
who provide many services. These services include marketing, distribution,
milling, expertise, and financing.
3. What is CAFÉ practices and what is its purpose? What are the benefits to
Starbucks? - Correct answer-CAFÉ practices is a method for Starbucks to use its
market power to provide social change and build strong relationships within its
supply chain. These were guidelines were for buyers to support coffee buyers,
farmers, high quality, supporting relationships, and protecting the environment.
Answers Graded A+
CASE: Starbucks Corp.: Building a Sustainable Supply Chain
1. From which parts of the world is coffee sourced? Why is that a concern for
Starbucks? - Correct answer-50% came from Latin America, 35% from the Pacific
Rim, and 15% from East Africa. These are all areas with civil unrest and political
instability, which can have huge effects of the company.
2. Describe their supply chain: suppliers, processors... - Correct answer-Coffee
beans would come from all around the world. Some farms processed their own
beans, others were sold to be processed. Processed coffee was sold to suppliers,
who provide many services. These services include marketing, distribution,
milling, expertise, and financing.
3. What is CAFÉ practices and what is its purpose? What are the benefits to
Starbucks? - Correct answer-CAFÉ practices is a method for Starbucks to use its
market power to provide social change and build strong relationships within its
supply chain. These were guidelines were for buyers to support coffee buyers,
farmers, high quality, supporting relationships, and protecting the environment.
