What does IDN (and IIQ) do? What service do they provide? correct answers Help a business
ensure and verify that the users have access to the applications they need, and only the access
they should have.
What does SailPoint do? correct answers SailPoint provides identity governance, security,
operational efficiency and compliance to enterprises with complex IT environments.
What does IAM stand for? correct answers Identity and Access Management. IdN is a SaaS IAM
solution.
What does IGA stand for? correct answers Identity Governance and Administration.
What is a microservice? correct answers An independently deployed, small, modular service,
designed for interaction with similar of such services by means of a lightweight protocol (usually
HTTP), and usually running on a container. Microservices provide loose coupling and can be
deployed in high availability clusters.
What are the modules of IdN? correct answers Password management, Access Certifications,
User Provisioning, and Access Request (ACAR,UP,PM)
As of 2019-04, we're not providing SSO anymore. Instead, we'll use OKTA or other services for
SSO.
What are the features that an org can have (as per Drydock)? correct answers PROVISIONING
PASSWORD_MANAGEMENT
CERTIFICATION
ACCESS_REQUEST
SOD
ADVANCED_AUTHENTICATION
SINGLE_SIGN_ON
REVERSE_PROXY
PARTNER_SSO
What's SSO? correct answers A service that provides one-click access to cloud, mobile and on-
premises applications from any device, anywhere in the world. (not offered by SailPoint
anymore).
What's password management? correct answers A service that provides users with an intuitive
interface to manage and reset passwords, while enforcing strong password policy across all
applications.
What's Access Certification (aka as access review)? correct answers A service that lets managers
approve or revoke right access for users.
, What's user provisioning? correct answers A service that provides lifecycle management by
means of automated provisioning and de-provisioning of users to all applications.
Provisioning = "writing" to an application.
What's access request? correct answers Service by which users can request access to
applications.
Describe the IdentityNow High Level Architecture correct answers
https://drive.google.com/open?id=1vdxzyEMbt268aa0-N49IzW8OnnhlcLlC
Levels: 2048 bit RSA PKI encryption, firewall-friendly outbound HTTPS polling , SailPoint
managed Virtual Appliance and Enterprise grade connectors.
What are the modules of SailPoint as a Service, and how does a customer have access to them?
correct answers Services, Support, Product Management, Engineering and DevOps. SSPEDO
A customer has access to them via a Customer Success Manager.
Define "SailPoint Services". correct answers Implementation Support. They help install and
deploy the product on a new customer.
What are the engagement roles of IdentityNow (services roles to work during initial
engagement). correct answers Engagement manager: Primary point for escalation
Principal technologist (solutions architect): IDN expert for design and implementation. Heavily
used during initial deployment steps.
Cloud deployment engineer: Technical resource used for features and configuration designed for
the engagement. Also used as second-level support, by Support, after deployment.
Customer Success Manager (CSM): Advocate and main point of contact *after* the deployment
is finished.
What are the phases of SailPoint deployment (deployment success)? correct answers Setup
(infrastructure), connect (core components), configure (functional features) and test (acceptance).
Define "Sailpoint Support". correct answers Solve the problems from the customers, once the
customers have gone live.
Define "SailPoint Product (product management)" correct answers Team in charge of
maintaining a roadmap and development priority for product features, for a customer (after
they've gone live).
Define SailPoint Engineering correct answers Team that builds all the features of the product.
Define SailPoint DevOps correct answers Team in charge of the running the cloud platform.