ACHE BOG EXAMINATION TEST Q&A: 2026
STUDY GUIDE QUESTIONS AND SOLUTIONS
100% CORRECT
◍ Vertical job enlargement:
a. gives individual workers responsibility for control of decision
making over task-related decisions
b. has been universally accepted by all employees
c. must involve supervisor and subordinate in participative process
d. expands an individual's job by assigning additional step in the
production process. Answer: c. must involve supervisor and
subordinate in participative process
◍ A stop-gap measure that a health service might use to manage
intergroup conflict, which allows people to cool down and regain
perspective, is:
a. smoothing
b. bargaining
c. integrative problem solving
d. appealing to superordinate goals. Answer: a. smoothing
◍ Work groups informally govern the amount and quality of work of
individuals within the group through:
a. performance norms
,b. behavior norms
c. standard operation procedures
d. job description. Answer: a. performance norms
◍ As a minimum, an organization demonstrates "good faith" in
collective bargaining with a union by:
a. appointing a representative who may not have the power to
negotiate agreements to meet with the union
b. rejection union proposals without having to offer counterproposals.
c. bargaining individually with employees or offering them individual
contracts even though bargaining has been requested by the majority
representative
d. receiving union proposals and meeting with the union from time to
time to discuss the proposals. Answer: d. receiving union proposals
and meeting with the union from time to time to discuss the proposals
◍ Large, multidisciplinary work groups with health services
organizations are likely to suffer from:
a. "groupthink" when individuals strive toward harmony and
unanimity at the expense of good decision making.
b. "free-riding" when individuals can benefit from the work of the
group without making a suitable contribution
c. "risky shift" when individuals ignore potentially dangerous
outcomes and choose high-risk alternatives
d. "behavioral transference" when values and norms of other work
groups are discounted. Answer: b. "free-riding" when individuals can
, benefit from the work of the group without making a suitable
contribution
◍ The major benefit of integrative dimension of negotiation over the
distributive dimension is that the:
a. value of the Best Alternative to a Negotiated Agreement is
increased
b. value of the Best alternative to a Negotiated Agreement is
decreased
c. complexity of the negotiation process is simplified
d. amount of resources to be distributed is increased, allowing both
parties to reach their reservation prices. Answer: d. amount of
resources to be distributed is increased, allowing both parties to reach
their reservation prices
◍ As managerial vacancies occur, the availability of well-trained
individuals who understand the organization's mission, vales, culture
and strategy is enhanced by:
a. the use of an executive search firm to fill managerial vacancies
b. rotation of managerial responsibilities among the organization
c. the use of an effective succession planning program
d. uniform management development programs for midlevel and
senior-level managers. Answer: c. the use of an effective succession
planning program
◍ Capital rationing in the investment decision process refers to the:
a. decision on which of the proposed capital projects will be funded
STUDY GUIDE QUESTIONS AND SOLUTIONS
100% CORRECT
◍ Vertical job enlargement:
a. gives individual workers responsibility for control of decision
making over task-related decisions
b. has been universally accepted by all employees
c. must involve supervisor and subordinate in participative process
d. expands an individual's job by assigning additional step in the
production process. Answer: c. must involve supervisor and
subordinate in participative process
◍ A stop-gap measure that a health service might use to manage
intergroup conflict, which allows people to cool down and regain
perspective, is:
a. smoothing
b. bargaining
c. integrative problem solving
d. appealing to superordinate goals. Answer: a. smoothing
◍ Work groups informally govern the amount and quality of work of
individuals within the group through:
a. performance norms
,b. behavior norms
c. standard operation procedures
d. job description. Answer: a. performance norms
◍ As a minimum, an organization demonstrates "good faith" in
collective bargaining with a union by:
a. appointing a representative who may not have the power to
negotiate agreements to meet with the union
b. rejection union proposals without having to offer counterproposals.
c. bargaining individually with employees or offering them individual
contracts even though bargaining has been requested by the majority
representative
d. receiving union proposals and meeting with the union from time to
time to discuss the proposals. Answer: d. receiving union proposals
and meeting with the union from time to time to discuss the proposals
◍ Large, multidisciplinary work groups with health services
organizations are likely to suffer from:
a. "groupthink" when individuals strive toward harmony and
unanimity at the expense of good decision making.
b. "free-riding" when individuals can benefit from the work of the
group without making a suitable contribution
c. "risky shift" when individuals ignore potentially dangerous
outcomes and choose high-risk alternatives
d. "behavioral transference" when values and norms of other work
groups are discounted. Answer: b. "free-riding" when individuals can
, benefit from the work of the group without making a suitable
contribution
◍ The major benefit of integrative dimension of negotiation over the
distributive dimension is that the:
a. value of the Best Alternative to a Negotiated Agreement is
increased
b. value of the Best alternative to a Negotiated Agreement is
decreased
c. complexity of the negotiation process is simplified
d. amount of resources to be distributed is increased, allowing both
parties to reach their reservation prices. Answer: d. amount of
resources to be distributed is increased, allowing both parties to reach
their reservation prices
◍ As managerial vacancies occur, the availability of well-trained
individuals who understand the organization's mission, vales, culture
and strategy is enhanced by:
a. the use of an executive search firm to fill managerial vacancies
b. rotation of managerial responsibilities among the organization
c. the use of an effective succession planning program
d. uniform management development programs for midlevel and
senior-level managers. Answer: c. the use of an effective succession
planning program
◍ Capital rationing in the investment decision process refers to the:
a. decision on which of the proposed capital projects will be funded
