UCSD MGT 18 FINAL EXAM QUESTIONS
AND ANSWERS GRADED A+ 2025/2026
According to Cardona and Miller, only those groups who have real accountability for collective
work products can be called teams (T/F) - ANS True
According to the Carmill model of team development, what is the heart of the destructive
cycle? - ANS Individual/private objectives
What do Cordona and Miller say is the moment of truth for team development? -
ANS Storming
According to Coach K, how do you find leadership in unexpected places? - ANS Look for the
most credible players.
Why do Cordona and Miller think the storming stage is so necessary for team development? -
ANS The storming stage encompasses both communication and decision making, which
begins the process for results.
Carmill model of the storming phase: - ANS Finding truth in constructive and deconstructive
business models; the heard of the deconstructive cycle is when people put their own goals and
motives ahead of the team
Carmill's moment of truth for team leaders: - ANS Watch for coalitions forming, keep order,
control the emotional aspects, stay focused on the issues not the personalities or the subgroups
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Carmill's strategies to avoid failure: - ANS Going back to the storming stage when/if the
deconstructive phase appears (this shows that the storming stage wasn't done well) or moving
forward with a new task (can act like a reset button for teams). Sometimes you must hit total
failure to be able to move forward.
What is instrumental cohesion? - ANS The most fragile form of cohesion based on the desire
to achieve expected extrinsic rewards like a bonus or a trophy.
What is transactional leadership? - ANS When people unite purely for extrinsic objectives,
leading to instrumental cohesion
What is emotional cohesion? - ANS A type of cohesion that relies on the emotional reward
experienced by accomplishing intrinsic rewards together, such as bonding and achieving
What is transforming leadership? - ANS Unites around extrinsic and intrinsic objectives to
lead to emotional cohesion
What is structural cohesion? - ANS The most powerful type of cohesion, relies on the deep
awareness of one's ability to add to the mission through team experience and shared
motivation
What is transcendent leadership? - ANS Unites around extrinsic, intrinsic, and transcendent
objectives to lead to structural cohesion
What is Melissa Richardson's view of the fundamental mission of the team leader? -
ANS That they have the basic responsibility to foster shared objectives, which are the heart
of the team.
According to Jeanne Brett, what are the subtle ways teams often generate management
dilemmas? - ANS Through cultural differences
When managing a multicultural team, Brett, Behfar, and Kern recommend which strategy to
address team problems? - ANS Adaptation
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
AND ANSWERS GRADED A+ 2025/2026
According to Cardona and Miller, only those groups who have real accountability for collective
work products can be called teams (T/F) - ANS True
According to the Carmill model of team development, what is the heart of the destructive
cycle? - ANS Individual/private objectives
What do Cordona and Miller say is the moment of truth for team development? -
ANS Storming
According to Coach K, how do you find leadership in unexpected places? - ANS Look for the
most credible players.
Why do Cordona and Miller think the storming stage is so necessary for team development? -
ANS The storming stage encompasses both communication and decision making, which
begins the process for results.
Carmill model of the storming phase: - ANS Finding truth in constructive and deconstructive
business models; the heard of the deconstructive cycle is when people put their own goals and
motives ahead of the team
Carmill's moment of truth for team leaders: - ANS Watch for coalitions forming, keep order,
control the emotional aspects, stay focused on the issues not the personalities or the subgroups
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Carmill's strategies to avoid failure: - ANS Going back to the storming stage when/if the
deconstructive phase appears (this shows that the storming stage wasn't done well) or moving
forward with a new task (can act like a reset button for teams). Sometimes you must hit total
failure to be able to move forward.
What is instrumental cohesion? - ANS The most fragile form of cohesion based on the desire
to achieve expected extrinsic rewards like a bonus or a trophy.
What is transactional leadership? - ANS When people unite purely for extrinsic objectives,
leading to instrumental cohesion
What is emotional cohesion? - ANS A type of cohesion that relies on the emotional reward
experienced by accomplishing intrinsic rewards together, such as bonding and achieving
What is transforming leadership? - ANS Unites around extrinsic and intrinsic objectives to
lead to emotional cohesion
What is structural cohesion? - ANS The most powerful type of cohesion, relies on the deep
awareness of one's ability to add to the mission through team experience and shared
motivation
What is transcendent leadership? - ANS Unites around extrinsic, intrinsic, and transcendent
objectives to lead to structural cohesion
What is Melissa Richardson's view of the fundamental mission of the team leader? -
ANS That they have the basic responsibility to foster shared objectives, which are the heart
of the team.
According to Jeanne Brett, what are the subtle ways teams often generate management
dilemmas? - ANS Through cultural differences
When managing a multicultural team, Brett, Behfar, and Kern recommend which strategy to
address team problems? - ANS Adaptation
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
