MGT 18 MICHAEL MCKAY FINAL
STUDY GUIDE EXAM QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Communicating (Meyer) - ANS High Context to Low Context
Evaluating (Meyer) - ANS Direct to Indirect Negative Feedback
Leading (Meyer) - ANS Egalitarian to Hierarchical
Deciding (Meyer) - ANS Consensual to Top Down
Trusting (Meyer) - ANS Task Based to Relationship Based
Disagreeing (Meyer) - ANS Confrontational to Non-confrontational
Scheduling (Meyer) - ANS Linear to Flexible
Persuading - ANS Principles First to Applications First
What is Culture? (Pellegrino Riccardi) - ANS A system of behavior that helps us act in an
accepted or familiar way.
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Nonverbal Communication - ANS • How do people dress?
• How do they greet each other in the morning?
• What is the protocol for going in and out of someone's office?
• Do people maintain eye contact when they talk?
• How far apart do people stand?
Mono/Polychronic Behaviors - ANS • Do people come to work on time? Who does and who
doesn't?
• What happens when someone who is talking to someone else gets a call?
• What does a third person do when approaching two others who are already in conversation?
• Do meetings start on time?
• How long do people with appointments usually have to wait?
Power Distance Behaviors - ANS • How do subordinates treat their superiors?
• How do superiors treat subordinates?
• Do you see evidence of bosses delegating authority or holding on to it?
• Do you see evidence of subordinates taking initiative, or just waiting for instruction?
• Whom do people eat lunch with?
• Do they eat only with their peers, or is there mixing of the ranks?
Communication Styles - ANS • How is conflict handled?
• How is disagreement expressed?
• How is bad news or a negative concern communicated?
• How important does saving face seem to be?
• Are people generally direct or indirect in their conversation?
• Does this appear to be a high or low context workplace?
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
STUDY GUIDE EXAM QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Communicating (Meyer) - ANS High Context to Low Context
Evaluating (Meyer) - ANS Direct to Indirect Negative Feedback
Leading (Meyer) - ANS Egalitarian to Hierarchical
Deciding (Meyer) - ANS Consensual to Top Down
Trusting (Meyer) - ANS Task Based to Relationship Based
Disagreeing (Meyer) - ANS Confrontational to Non-confrontational
Scheduling (Meyer) - ANS Linear to Flexible
Persuading - ANS Principles First to Applications First
What is Culture? (Pellegrino Riccardi) - ANS A system of behavior that helps us act in an
accepted or familiar way.
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Nonverbal Communication - ANS • How do people dress?
• How do they greet each other in the morning?
• What is the protocol for going in and out of someone's office?
• Do people maintain eye contact when they talk?
• How far apart do people stand?
Mono/Polychronic Behaviors - ANS • Do people come to work on time? Who does and who
doesn't?
• What happens when someone who is talking to someone else gets a call?
• What does a third person do when approaching two others who are already in conversation?
• Do meetings start on time?
• How long do people with appointments usually have to wait?
Power Distance Behaviors - ANS • How do subordinates treat their superiors?
• How do superiors treat subordinates?
• Do you see evidence of bosses delegating authority or holding on to it?
• Do you see evidence of subordinates taking initiative, or just waiting for instruction?
• Whom do people eat lunch with?
• Do they eat only with their peers, or is there mixing of the ranks?
Communication Styles - ANS • How is conflict handled?
• How is disagreement expressed?
• How is bad news or a negative concern communicated?
• How important does saving face seem to be?
• Are people generally direct or indirect in their conversation?
• Does this appear to be a high or low context workplace?
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
