BUSMHR 3200 midterm 1 Newest updated Exam with accurate || || || || || || || ||
detailed answers
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Organizational behavior - ✔✔describes an interdisciplinary field dedicated to understanding
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and managing people at work
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contingency approach - ✔✔calls for using OB concepts and tools as a situationally
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appropriate instead of trying to rely on "one best way" || || || || || || || || ||
3 weaknesses of common sense - ✔✔1.Overreliance on hindsight
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2.Lack of rigor || ||
3. Lack of objectivity
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Hard Skills - ✔✔technical expertise and knowledge to do a particular task or job function
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Soft skills - ✔✔relate to our human interactions and include both interpersonal and
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personal attributes ||
Critical Thinking - ✔✔Using logic and reasoning to identify the strengths and weaknesses of
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alternative solutions, conclusions, or approaches to problems
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Problem Solving - ✔✔Identifying complex problems and reviewing related information to
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develop and evaluate options and implement solutions
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Judgement and decision making - ✔✔Considering the relative costs and benefits of potential
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actions to choose the most appropriate ones
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, 2
Active Listening - ✔✔Giving full attention to what other people are saying taking time to
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understand the points being made: asking questions as appropriate and not interrupting
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Portable skills - ✔✔more or less relevant in every job, at every level, and throughout your
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career
Human Capital - ✔✔productive potential of an individuals knowledge, skills, and experiences
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social capital - ✔✔productive potential resulting from relationships, goodwill, trust, and
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cooperative effort ||
ethical dilemmas - ✔✔involve situations with two choices, neither of which resolves the
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situation in an ethically acceptable manner
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Ill conceived goals - ✔✔We set goals and incentives to promote a desired behavior, but
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they encourage a negative one
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Motivated Blindness - ✔✔We overlook the unethical behavior of another when its in our
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own interest to remain ignorant
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indirect blindness - ✔✔we hold others less accountable for unethical behavior when its
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carried out through third parties
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The slippery slope - ✔✔We are less able to see others unethical behavior when it develops
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gradually
Overvaluing outcomes - ✔✔We give a pass to unethical behavior if the outcome is good
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Problem - ✔✔difference or gap between an actual and a desired situation
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