WGU C483 - PRINCIPLES OF
MANAGEMENT EXAM QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Accommodation - ANS A style of dealing with conflict involving cooperation on behalf of the
other party but not being assertive about one's own interests
Accountability - ANS The expectation that employees will perform a job, take corrective
action when necessary, and report upward on the status and quality of their performance
Accounting audits - ANS Procedures used to verify accounting reports and statements
Acquisition - ANS One firm buying another
Activity-based costing (ABC) - ANS A method of cost accounting designed to identify streams
of activity and then to allocate costs across particular business processes according to the
amount of time employees devote to particular activities
Adapters - ANS Companies that take the current industry structure and its evolution as
givens, and choose where to compete
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
,Adverse impact - ANS When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
Advertising support model - ANS Charging fees to advertise on a site
Affective conflict - ANS Emotional disagreement directed toward other people
Affiliate model - ANS Charging fees to direct site visitors to other companies' sites
Affirmative action - ANS Special efforts to recruit and hire qualified members of groups that
have been discriminated against in the past
After-action review - ANS A frank and open-minded discussion of four basic questions aimed
at continuous improvement
Alderfer's ERG theory - ANS A human needs theory postulating that people have three basic
sets of needs that can operate simultaneously (Existence, Relatedness and Growth)
Arbitration - ANS The use of a neutral third party to resolve a labor dispute
Assessment center - ANS A managerial performance test in which candidates participate in a
variety of exercises and situations
Assets - ANS The values of the various items the corporation owns
Authentic leadership - ANS A style in which the leader is true to himself or herself while
leading
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
,Authority - ANS The legitimate right to make decisions and to tell other people what to do
Autocratic leadership - ANS A form of leadership in which the leader makes decisions on his
or her own and then announces those decisions to the group
Autonomous work groups - ANS Groups that control decisions about and execution of a
complete range of tasks
Avoidance - ANS A reaction to conflict that involves ignoring the problem by doing nothing at
all or deemphasizing the disagreement
Balanced scorecard - ANS Control system combining four sets of performance measures:
financial, customer, business process, and learning and growth
Balance sheet - ANS A report that shows the financial picture of a company at a given time
and itemizes assets, liabilities, and stockholders' equity
Barriers to entry - ANS Conditions that prevent new companies from entering an industry
Behavioral approach - ANS A leadership perspective that attempts to identify what good
leaders do—that is, what behaviors they exhibit
Benchmarking - ANS The process of comparing an organization's practices and technologies
with those of other companies
Bootlegging - ANS Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
3 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Boundaryless organization - ANS Organization in which there are no barriers to information
flow
Boundary-spanning - ANS Interacting with people in other groups, thus creating linkages
between groups
Bounded rationality - ANS A less-than-perfect form of rationality in which decision makers
cannot be perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed
Brainstorming - ANS A process in which group members generate as many ideas about a
problem as they can; criticism is withheld until all ideas have been proposed
Broker - ANS A person who assembles and coordinates participants in a network
Budgeting - ANS The process of investigating what is being done and comparing the results
with the corresponding budget data to verify accomplishments or remedy differences; also
called budgetary controlling
Buffering - ANS Creating supplies of excess resources in case of unpredictable needs
Bureaucratic control - ANS The use of rules, regulations, and authority to guide performance
Business accelerators - ANS Organization that provides support and advice to help young
businesses grow
4 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
MANAGEMENT EXAM QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Accommodation - ANS A style of dealing with conflict involving cooperation on behalf of the
other party but not being assertive about one's own interests
Accountability - ANS The expectation that employees will perform a job, take corrective
action when necessary, and report upward on the status and quality of their performance
Accounting audits - ANS Procedures used to verify accounting reports and statements
Acquisition - ANS One firm buying another
Activity-based costing (ABC) - ANS A method of cost accounting designed to identify streams
of activity and then to allocate costs across particular business processes according to the
amount of time employees devote to particular activities
Adapters - ANS Companies that take the current industry structure and its evolution as
givens, and choose where to compete
1 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
,Adverse impact - ANS When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
Advertising support model - ANS Charging fees to advertise on a site
Affective conflict - ANS Emotional disagreement directed toward other people
Affiliate model - ANS Charging fees to direct site visitors to other companies' sites
Affirmative action - ANS Special efforts to recruit and hire qualified members of groups that
have been discriminated against in the past
After-action review - ANS A frank and open-minded discussion of four basic questions aimed
at continuous improvement
Alderfer's ERG theory - ANS A human needs theory postulating that people have three basic
sets of needs that can operate simultaneously (Existence, Relatedness and Growth)
Arbitration - ANS The use of a neutral third party to resolve a labor dispute
Assessment center - ANS A managerial performance test in which candidates participate in a
variety of exercises and situations
Assets - ANS The values of the various items the corporation owns
Authentic leadership - ANS A style in which the leader is true to himself or herself while
leading
2 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
,Authority - ANS The legitimate right to make decisions and to tell other people what to do
Autocratic leadership - ANS A form of leadership in which the leader makes decisions on his
or her own and then announces those decisions to the group
Autonomous work groups - ANS Groups that control decisions about and execution of a
complete range of tasks
Avoidance - ANS A reaction to conflict that involves ignoring the problem by doing nothing at
all or deemphasizing the disagreement
Balanced scorecard - ANS Control system combining four sets of performance measures:
financial, customer, business process, and learning and growth
Balance sheet - ANS A report that shows the financial picture of a company at a given time
and itemizes assets, liabilities, and stockholders' equity
Barriers to entry - ANS Conditions that prevent new companies from entering an industry
Behavioral approach - ANS A leadership perspective that attempts to identify what good
leaders do—that is, what behaviors they exhibit
Benchmarking - ANS The process of comparing an organization's practices and technologies
with those of other companies
Bootlegging - ANS Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
3 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
, Boundaryless organization - ANS Organization in which there are no barriers to information
flow
Boundary-spanning - ANS Interacting with people in other groups, thus creating linkages
between groups
Bounded rationality - ANS A less-than-perfect form of rationality in which decision makers
cannot be perfectly rational because decisions are complex and complete information is
unavailable or cannot be fully processed
Brainstorming - ANS A process in which group members generate as many ideas about a
problem as they can; criticism is withheld until all ideas have been proposed
Broker - ANS A person who assembles and coordinates participants in a network
Budgeting - ANS The process of investigating what is being done and comparing the results
with the corresponding budget data to verify accomplishments or remedy differences; also
called budgetary controlling
Buffering - ANS Creating supplies of excess resources in case of unpredictable needs
Bureaucratic control - ANS The use of rules, regulations, and authority to guide performance
Business accelerators - ANS Organization that provides support and advice to help young
businesses grow
4 @COPYRIGHT 2026 ALLRIGHTS RESERVED.
