WGU C785 Final Exam Test Exam
Questions and Correct Answers
(Verified Answers) Plus Rationales 2026
Q&A At the Western Governors
University.
1. Organizational behavior primarily studies:
A. Financial performance
B. Individual and group behavior in organizations
C. Economic policy
D. Marketing strategy
Correct Answer: B
Rationale: Organizational behavior focuses on how individuals and
groups act within organizations.
2. Which level of analysis focuses on team dynamics?
A. Individual
B. Group
C. Organizational
D. Environmental
Correct Answer: B
Rationale: Group-level analysis examines interactions among team
members.
3. What is the main goal of leadership?
A. Control employees
B. Influence others toward goals
,C. Enforce policies
D. Increase hierarchy
Correct Answer: B
Rationale: Leadership is about influencing people to achieve shared
objectives.
4. Which leadership style emphasizes rewards and punishments?
A. Transformational
B. Servant
C. Transactional
D. Charismatic
Correct Answer: C
Rationale: Transactional leadership relies on exchanges such as
rewards for performance.
5. Transformational leaders primarily focus on:
A. Short-term tasks
B. Inspiring and motivating followers
C. Strict supervision
D. Organizational rules
Correct Answer: B
Rationale: Transformational leaders encourage innovation and
commitment.
6. Which theory proposes that satisfied employees are more
productive?
A. Expectancy theory
B. Human relations theory
C. Equity theory
D. Goal-setting theory
Correct Answer: B
Rationale: Human relations theory emphasizes employee well-being
and motivation.
, 7. Maslow’s hierarchy of needs begins with:
A. Safety needs
B. Social needs
C. Esteem needs
D. Physiological needs
Correct Answer: D
Rationale: Physiological needs form the foundation of Maslow’s
hierarchy.
8. Which motivation theory focuses on fairness?
A. Expectancy theory
B. Equity theory
C. Reinforcement theory
D. Two-factor theory
Correct Answer: B
Rationale: Equity theory compares input–output ratios among
employees.
9. Herzberg’s motivators include:
A. Salary
B. Working conditions
C. Achievement
D. Company policy
Correct Answer: C
Rationale: Motivators relate to job satisfaction and intrinsic
rewards.
10. What is organizational culture?
A. Formal structure
B. Shared values and beliefs
C. Written policies
D. Job descriptions
Questions and Correct Answers
(Verified Answers) Plus Rationales 2026
Q&A At the Western Governors
University.
1. Organizational behavior primarily studies:
A. Financial performance
B. Individual and group behavior in organizations
C. Economic policy
D. Marketing strategy
Correct Answer: B
Rationale: Organizational behavior focuses on how individuals and
groups act within organizations.
2. Which level of analysis focuses on team dynamics?
A. Individual
B. Group
C. Organizational
D. Environmental
Correct Answer: B
Rationale: Group-level analysis examines interactions among team
members.
3. What is the main goal of leadership?
A. Control employees
B. Influence others toward goals
,C. Enforce policies
D. Increase hierarchy
Correct Answer: B
Rationale: Leadership is about influencing people to achieve shared
objectives.
4. Which leadership style emphasizes rewards and punishments?
A. Transformational
B. Servant
C. Transactional
D. Charismatic
Correct Answer: C
Rationale: Transactional leadership relies on exchanges such as
rewards for performance.
5. Transformational leaders primarily focus on:
A. Short-term tasks
B. Inspiring and motivating followers
C. Strict supervision
D. Organizational rules
Correct Answer: B
Rationale: Transformational leaders encourage innovation and
commitment.
6. Which theory proposes that satisfied employees are more
productive?
A. Expectancy theory
B. Human relations theory
C. Equity theory
D. Goal-setting theory
Correct Answer: B
Rationale: Human relations theory emphasizes employee well-being
and motivation.
, 7. Maslow’s hierarchy of needs begins with:
A. Safety needs
B. Social needs
C. Esteem needs
D. Physiological needs
Correct Answer: D
Rationale: Physiological needs form the foundation of Maslow’s
hierarchy.
8. Which motivation theory focuses on fairness?
A. Expectancy theory
B. Equity theory
C. Reinforcement theory
D. Two-factor theory
Correct Answer: B
Rationale: Equity theory compares input–output ratios among
employees.
9. Herzberg’s motivators include:
A. Salary
B. Working conditions
C. Achievement
D. Company policy
Correct Answer: C
Rationale: Motivators relate to job satisfaction and intrinsic
rewards.
10. What is organizational culture?
A. Formal structure
B. Shared values and beliefs
C. Written policies
D. Job descriptions
