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1. Decision Support Systems (DDS) - ✅✅✅Focus on supporting all phases
of specific decision-making processes and procedures for arriving at a
solution. Support the entire decision-making process, but the actual
decision is ultimately made by a human.
2. Executive information system (EIS) - ✅✅✅A specific class of DSS that
support the strategic decision-making process of top-level executives. These
systems incorporate summarized information from decision support
systems and management information systems, along with external factors
to forecast and analyze trends.
3. Management Information Systems (MIS) - ✅✅✅A category of
information systems that serve lower to middle managers. Provide
performance reports based on the results from transaction processing
systems, such as product cost data, sales data, and expense data.
4. Transaction Processing System (TPS) - ✅✅✅Collect, store, update, and
retrieve transaction data within an organization. Common business
transactions include employee payroll, customer sales, and supplier
payments.
5. Information Systems - ✅✅✅Consists of all the components that work
together to process data into useful information.
6. The 6 components of IS - ✅✅✅Hardware, Software, Data, Networks,
People, & Processes.
,7. Porters 5 Forces - ✅✅✅*Rivalry among competitors;
8. *Threat of new entrants;
9. *Threat of substitute products;
10.*Bargaining power of buyers;
11.*Bargaining power of suppliers;
12.Network Economics - ✅✅✅Marginal costs of adding another participant
are near zero, whereas marginal gain is much larger
13.Customer Relationship Management (CRM) - ✅✅✅a company-wide
business strategy designed to optimize profitability, revenue, and customer
satisfaction by focusing on highly defined and precise customer groups
14.Supply Chain Management (SCM) - ✅✅✅Planning and coordinating the
movement of products along the supply chain, from the raw materials to
the final consumers
15.Enterprise Resource Planning (ERP) - ✅✅✅Tightly integrate functional
areas such as accounting, finance, project management, inventory control,
purchasing, hr, customer retention, sales, and marketing into one single,
comprehensive system.
16.Chief Information Officer (CIO) - ✅✅✅A business leader who analyzes
internal business processes such as payroll and billing, reshapes the physical
infrastructure and network purchases to meet business goals, and leads the
workforce to implement critical IT internal projects.
, 17.Chief Technology Officer (CTO) - ✅✅✅Has ultimate responsibility for all
technology implementation, maintaining technology compliance
regulations, and identifying technology risks for the company.
18.Systems Analyst - ✅✅✅The organizational role most responsible for the
analysis and design of information systems.
19.Database Administrator (DBA) - ✅✅✅The person responsible for
coordinating, controlling, and managing the database
20.Data Administrator (DA) - ✅✅✅The person in charge of the structure
and integrity of the data.
21.programmer - ✅✅✅A person who writes and tests computer programs.
22.network administrator - ✅✅✅A person who manages a computer
network; he or she designed its topology and adjusts it as needed to suit
the organization's needs.
23.system administrator - ✅✅✅a person in charge of managing and
maintaining a computer system of telecommunication system (as for a
business or institution)
24.Security analyst/consultant - ✅✅✅An individual who examines an
organization's security requirements and determines the necessary
infrastructure.