ENP Study - Set of 50 (B KEEP)-
Complete Exam Study Guide 2026/2027
with Verified Answers | Newest
Version. A+
Forced answer ------- ✔ CORRECT ANSWER ✓✓A system that presents a call to a call-taker based
upon a predetermined amount of time between the disconnection of the last call and the
presentation of the next call is known as a:
(FCC) Federal Communications Commission ------- ✔ CORRECT ANSWER ✓✓The agency that
determines the use of frequencies and mandates that all radio systems are licensed through
laws and regulations is the:
The PSAP at which the call is answered first ------- ✔ CORRECT ANSWER ✓✓What is known as
the primary answering point?
Can be decreased by being a more convenient shorter model ------- ✔ CORRECT ANSWER
✓✓The performance of an antenna on a portable radio:
The location of an employee or a tenant ------- ✔ CORRECT ANSWER ✓✓A private switch
automatic location identification (PS/ALI) provides:
A technology that allows people to place local and long-distance telephone calls over the
internet ------- ✔ CORRECT ANSWER ✓✓Voice over Internet Protocol (VoIP) is:
, Call investigation, Reports, Quality assurance programs ------- ✔ CORRECT ANSWER ✓✓A
recorder is used for a number of PSAP operations including:
Local area network ------- ✔ CORRECT ANSWER ✓✓A system that links together electronic office
equipment, such as computers and word processors, and forms a network within an office or
building is known as:
ESN ------- ✔ CORRECT ANSWER ✓✓What is used by the telephone company 9-1-1 tandem
switch office to properly route a 9-1-1 call?
Enhanced 9-1-1 has selective Routing ------- ✔ CORRECT ANSWER ✓✓The difference between
basic 9-1-1 and enhanced 9-1-1 is:
New and Emerging Technologies 9-1-1 Improvement Act of 2008 ------- ✔ CORRECT ANSWER
✓✓Which act gives states the authority to impose 9-1-1 fees on IP-enabled voice service
providers:
CAMA ------- ✔ CORRECT ANSWER ✓✓What trunking was used to deliver basic 9-1-1?
ALI database ------- ✔ CORRECT ANSWER ✓✓Conventional PSAP equipment sends ANI to query
what database?
Enhanced 9-1-1 Act of 2004 ------- ✔ CORRECT ANSWER ✓✓What creates the National E9-1-1
Implementation Coordination Office?
Cell tower and sector ------- ✔ CORRECT ANSWER ✓✓Pseudo numbers are used to identify:
Complete Exam Study Guide 2026/2027
with Verified Answers | Newest
Version. A+
Forced answer ------- ✔ CORRECT ANSWER ✓✓A system that presents a call to a call-taker based
upon a predetermined amount of time between the disconnection of the last call and the
presentation of the next call is known as a:
(FCC) Federal Communications Commission ------- ✔ CORRECT ANSWER ✓✓The agency that
determines the use of frequencies and mandates that all radio systems are licensed through
laws and regulations is the:
The PSAP at which the call is answered first ------- ✔ CORRECT ANSWER ✓✓What is known as
the primary answering point?
Can be decreased by being a more convenient shorter model ------- ✔ CORRECT ANSWER
✓✓The performance of an antenna on a portable radio:
The location of an employee or a tenant ------- ✔ CORRECT ANSWER ✓✓A private switch
automatic location identification (PS/ALI) provides:
A technology that allows people to place local and long-distance telephone calls over the
internet ------- ✔ CORRECT ANSWER ✓✓Voice over Internet Protocol (VoIP) is:
, Call investigation, Reports, Quality assurance programs ------- ✔ CORRECT ANSWER ✓✓A
recorder is used for a number of PSAP operations including:
Local area network ------- ✔ CORRECT ANSWER ✓✓A system that links together electronic office
equipment, such as computers and word processors, and forms a network within an office or
building is known as:
ESN ------- ✔ CORRECT ANSWER ✓✓What is used by the telephone company 9-1-1 tandem
switch office to properly route a 9-1-1 call?
Enhanced 9-1-1 has selective Routing ------- ✔ CORRECT ANSWER ✓✓The difference between
basic 9-1-1 and enhanced 9-1-1 is:
New and Emerging Technologies 9-1-1 Improvement Act of 2008 ------- ✔ CORRECT ANSWER
✓✓Which act gives states the authority to impose 9-1-1 fees on IP-enabled voice service
providers:
CAMA ------- ✔ CORRECT ANSWER ✓✓What trunking was used to deliver basic 9-1-1?
ALI database ------- ✔ CORRECT ANSWER ✓✓Conventional PSAP equipment sends ANI to query
what database?
Enhanced 9-1-1 Act of 2004 ------- ✔ CORRECT ANSWER ✓✓What creates the National E9-1-1
Implementation Coordination Office?
Cell tower and sector ------- ✔ CORRECT ANSWER ✓✓Pseudo numbers are used to identify:
