g
TEST BANK g
NURSING LEADERSHIP &
g g g
MANAGEMENT
g
g
g
3rd Edition
g g
g
By Patricia Kelly
g g
g
TEST BANK
g
g
,NursinggLeadershipg&gManagementg3rdgEditiongbygPatriciagKellygTestgBankg
TablegofgContents:g
UnitgI:gNURSINGgLEADERSHIPgANDgMANAGEMENT.gg
Chapterg1.gNursinggLeadershipgandgManagement.gg
Chapterg2.gThegHealthcaregEnvironment.gg
Chapterg3.gOrganizationalgBehaviorgandgMagnetgHospitals.gg
Chapterg4.gBasicgClinicalgHealthcaregEconomics.gg
Chapterg5.gEvidence-BasedgHealthgCare.gg
Chapterg6.gNursinggandgHealthcaregInformatics.gg
Chapterg7.gPopulationgBasedgHealthcaregPractice.gg
UnitgII:gLEADERSHIPgANDgMANAGEMENTgOFgTHEgINTERDISCIPLINARYgTEAM.gg
Chapterg8.gPersonalgandgInterdisciplinarygCommunication.gg
Chapterg9.gPoliticsgandgConsumergPartnerships.gg
Chapterg10.gStrategicgPlanninggandgorganizinggPatientgCare.gg
Chapterg11.gEffectivegTeamgBuilding.gg
Chapterg12.gPower.gg
Chapterg13.gChange,gInnovation,gandgConflictgManagement.gg
UnitgIII:gLEADERSHIPgANDgMANAGEMENTgOFgPATIENT-gCENTEREDgCARE.gg
Chapterg14.gBudgetgConceptsgforgPatientgCare.gg
Chapterg15.gEffectivegStaffing.gg
Chapterg16.gDelegationgofgPatientgCare.gg
Chapterg17.gOrganizationgofgPatientgCaregManagement.gg
Chapterg18.gTimegManagementgandgSettinggPatientgCaregPriorities.gg
Chapterg19.gPatientgandgHealthgCaregEducation.gg
UnitgIV:gQUALITYgIMPROVEMENTgOFgPATIENTgOUTCOMES.gg
Chapterg20.gManaginggOutcomesgUsinggangOrganizationalgQualitygImprovementgModel.gg
Chapterg21.gEvidencegBasedgStrategiesgtogImprovegPatientgCaregOutcomes.gg
Chapterg22.gDecisiongMakinggandgCriticalgThinking.gg
Chapterg23.gLegalgAspectsgofgHealthgCare.gg
Chapterg24.gEthicalgAspectsgofgHealthgCare.gg
Chapterg25.gCulture,gGenerationalgDifferences,gandgSpirituality.gg
UnitgV:gLEADERSHIPgANDgMANAGEMENTgOFgSELFgANDgTHEgFUTURE.gg
Chapterg26.gCollectivegBargaining.gg
Chapterg27.gCareergPlanning.gg
Chapterg28.gNursinggJobgOpportunities.gg
Chapterg29.gYourgFirstgJob.gg
Chapterg30.gHealthygLiving:gBalancinggPersonalgandgProfessionalgNeeds.gg
Chapterg31.gNCLEXgPreparationgandgProfessionalismg
.g
,g
g
Chapterg1:gNursinggLeadershipgandgManagementg
MULTIPLEgCHOICEg
1. AccordinggtogHenrigFayol,gthegfunctionsgofgplanning,gorganizing,gcoordinating,gandgcontrollinggaregc
onsideredgwhichgaspectgofgmanagement?g
a. Rolesg
b. Processg
c. Functions
d. Taxonomyg
ANS:gB,gThegmanagementgprocessgincludesgplanning,gorganizing,gcoordinating,gandgcontrolling.gManagementgrolesgincludegi
nformationgprocessing,ginterpersonalgrelationships,gandgdecisiongmaking.gManagementgfunctionsgincludegplanning,gorganizin
g,gstaffing,gdirecting,gcoordinating,greporting,gandgbudgeting.gAgtaxonomygisgagsystemgthatgordersgprinciplesgintogaggroupin
ggorg
classification.g
2. Whichgofgthegfollowinggisgconsideredgagdecisionalgmanagerialgrole?g
a. Disseminatorg
b. Figureheadg
c. Leader
d. Entrepreneurg
ANS:gD,gThegdecisionalgmanagerialgrolesgincludegentrepreneur,gdisturbanceghandler,gallocatorgofgresources,gandgnegotiator.g
Theginformationgprocessinggmanagerialgrolesgincludegmonitor,gdisseminator,gandgspokesperson.gTheginterpersonalgmanageri
algrolesgincludegfigurehead,gleader,gandgliaison.g
3. Agnursegmanagergmeetsgregularlygwithgothergnursegmanagers,gparticipatesgongthegorganizationsgco
mmittees,gandgattendsgmeetingsgsponsoredgbygprofessionalgorganizationsgingordergtogmanagegrela
tionships.gThesegactivitiesgaregconsideredgwhichgfunctiongofgagmanager?g
a. Informingg
b. Problemgsolving
c. Monitoring
d. Networkingg
ANS:gD,gThegrolegfunctionsgtogmanagegrelationshipsgaregnetworking,gsupporting,gdevelopinggandgmentoring,gmanaginggconfl
ictgandgteamgbuilding,gmotivatinggandginspiring,grecognizing,gandgrewarding.gThegrolegfunctionsgtogmanagegthegworkgaregpl
anninggandgorganizing,gproblemgsolving,gclarifyinggrolesgandgobjectives,ginforming,gmonitoring,gconsulting,gandgdelegating.g
4. Agnursegwasgrecentlygpromotedgtogagmiddle-
levelgmanagergposition.gThegnursesgtitlegwouldgmostglikelygbegwhichgofgthegfollowing?g
a. First-linegmanagerg
b. Directorg
c. Vicegpresidentgofgpatientgcaregservices
, d. Chiefgnursegexecutiveg
ANS:gB,gAgmiddle-levelgmanagergisgcalledgagdirector.gAglowgmanagerial-glevelgjobgisgcalledgthegfirst-
linegmanager.gAgnursegingangexecutiveglevelgrolegisgcalledgagchiefgnursegexecutivegorgvicegpresidentgofgpatientgcaregservices
.g
5. AgnursegmanagergwhogusesgFrederickgTaylorsgscientificgmanagementgapproach,gwouldgmostglikelyg
focusgongwhichgofgthegfollowing?g
a. Generalgprinciples
b. Positionalgauthorityg
c. Laborgproductivity
d. Impersonalgrelationsg
ANS:gC,gThegareagofgfocusgforgscientificgmanagementgisglaborgproductivity.gIngbureaucraticgtheory,gefficiencygisgachievedgthr
oughgimpersonalgrelationsgwithingagformalgstructuregandgisgbasedgongpositionalgauthority.gAdministrativegprinciplegtheorygc
onsistsgofgprinciplesgofgmanagementgthatgaregrelevantgtoganygorganization.g
6. AccordinggtogVroomsgTheorygofgMotivation,gforce:g
a. isgthegperceivedgpossibilitygthatgtheggoalgwillgbegachieved.g
b. describesgthegamountgofgeffortgonegwillgexertgtogreachgonesggoal.g
c. describesgpeoplegwhoghavegfreegwillgbutgchoosegtogcomplygwithgordersgtheygareggiven.g
d. isgagnaturallygforminggsocialggroupgthatgcangbecomegagcontributorgtogangorganization.g
ANS:gB,gAccordinggtogVroomsgTheorygofgMotivation,gForcegdescribesgthegamountgofgeffortgonegwillgexertgtogreachgonesgg
oal.gValencegspeaksgtogtheglevelgofgattractivenessgorgunattractivenessgofgtheggoal.gExpectancygisgthegperceivedgpossibility
gthatgtheggoalgwillgbegachieved.gVroomsgTheorygofgMotivationgcangbegdemonstratedgingthegformgofgangequation:gForceg=
gValencegExpectancyg(Vroom,g1964).gThegtheorygproposesgthatgthisgequationgcanghelpgtogpredictgthegmotivation,gorgforc
e,gofgangindividualgasgdescribedgbygVroom.g
7. AccordinggtogR.gN.gLussier,gmotivation:g
a. isgunconsciouslygdemonstratedgbygpeople.g
b. occursgexternallygtoginfluencegbehavior.g
c. isgdeterminedgbygothersgchoices.g
d. occursginternallygtoginfluencegbehavior.g
ANS:gD,gMotivationgisgagprocessgthatgoccursginternallygtoginfluencegandgdirectgourgbehaviorgingordergtogsatisfygneeds.gMotiv
ationgisgnotgexplicitlygdemonstratedgbygpeople,gbutgrathergitgisginterpretedgfromgtheirgbehavior.gMotivationgisgwhateverginfl
uencesgourgchoicesgandgcreatesgdirection,gintensity,gandgpersistencegingourgbehavior.g
8. AccordinggtogR.gN.gLussier,gtheregaregcontentgmotivationgtheoriesgandgprocessgmotivationgtheories
.Whichgofgthegfollowinggisgconsideredgagprocessgmotivationgtheory?g
a. Equitygtheoryg
b. Hierarchygofgneedsgtheoryg
c. Existence-relatedness-growthgtheoryg
d. Hygienegmaintenancegandgmotivationgfactorsg
TEST BANK g
NURSING LEADERSHIP &
g g g
MANAGEMENT
g
g
g
3rd Edition
g g
g
By Patricia Kelly
g g
g
TEST BANK
g
g
,NursinggLeadershipg&gManagementg3rdgEditiongbygPatriciagKellygTestgBankg
TablegofgContents:g
UnitgI:gNURSINGgLEADERSHIPgANDgMANAGEMENT.gg
Chapterg1.gNursinggLeadershipgandgManagement.gg
Chapterg2.gThegHealthcaregEnvironment.gg
Chapterg3.gOrganizationalgBehaviorgandgMagnetgHospitals.gg
Chapterg4.gBasicgClinicalgHealthcaregEconomics.gg
Chapterg5.gEvidence-BasedgHealthgCare.gg
Chapterg6.gNursinggandgHealthcaregInformatics.gg
Chapterg7.gPopulationgBasedgHealthcaregPractice.gg
UnitgII:gLEADERSHIPgANDgMANAGEMENTgOFgTHEgINTERDISCIPLINARYgTEAM.gg
Chapterg8.gPersonalgandgInterdisciplinarygCommunication.gg
Chapterg9.gPoliticsgandgConsumergPartnerships.gg
Chapterg10.gStrategicgPlanninggandgorganizinggPatientgCare.gg
Chapterg11.gEffectivegTeamgBuilding.gg
Chapterg12.gPower.gg
Chapterg13.gChange,gInnovation,gandgConflictgManagement.gg
UnitgIII:gLEADERSHIPgANDgMANAGEMENTgOFgPATIENT-gCENTEREDgCARE.gg
Chapterg14.gBudgetgConceptsgforgPatientgCare.gg
Chapterg15.gEffectivegStaffing.gg
Chapterg16.gDelegationgofgPatientgCare.gg
Chapterg17.gOrganizationgofgPatientgCaregManagement.gg
Chapterg18.gTimegManagementgandgSettinggPatientgCaregPriorities.gg
Chapterg19.gPatientgandgHealthgCaregEducation.gg
UnitgIV:gQUALITYgIMPROVEMENTgOFgPATIENTgOUTCOMES.gg
Chapterg20.gManaginggOutcomesgUsinggangOrganizationalgQualitygImprovementgModel.gg
Chapterg21.gEvidencegBasedgStrategiesgtogImprovegPatientgCaregOutcomes.gg
Chapterg22.gDecisiongMakinggandgCriticalgThinking.gg
Chapterg23.gLegalgAspectsgofgHealthgCare.gg
Chapterg24.gEthicalgAspectsgofgHealthgCare.gg
Chapterg25.gCulture,gGenerationalgDifferences,gandgSpirituality.gg
UnitgV:gLEADERSHIPgANDgMANAGEMENTgOFgSELFgANDgTHEgFUTURE.gg
Chapterg26.gCollectivegBargaining.gg
Chapterg27.gCareergPlanning.gg
Chapterg28.gNursinggJobgOpportunities.gg
Chapterg29.gYourgFirstgJob.gg
Chapterg30.gHealthygLiving:gBalancinggPersonalgandgProfessionalgNeeds.gg
Chapterg31.gNCLEXgPreparationgandgProfessionalismg
.g
,g
g
Chapterg1:gNursinggLeadershipgandgManagementg
MULTIPLEgCHOICEg
1. AccordinggtogHenrigFayol,gthegfunctionsgofgplanning,gorganizing,gcoordinating,gandgcontrollinggaregc
onsideredgwhichgaspectgofgmanagement?g
a. Rolesg
b. Processg
c. Functions
d. Taxonomyg
ANS:gB,gThegmanagementgprocessgincludesgplanning,gorganizing,gcoordinating,gandgcontrolling.gManagementgrolesgincludegi
nformationgprocessing,ginterpersonalgrelationships,gandgdecisiongmaking.gManagementgfunctionsgincludegplanning,gorganizin
g,gstaffing,gdirecting,gcoordinating,greporting,gandgbudgeting.gAgtaxonomygisgagsystemgthatgordersgprinciplesgintogaggroupin
ggorg
classification.g
2. Whichgofgthegfollowinggisgconsideredgagdecisionalgmanagerialgrole?g
a. Disseminatorg
b. Figureheadg
c. Leader
d. Entrepreneurg
ANS:gD,gThegdecisionalgmanagerialgrolesgincludegentrepreneur,gdisturbanceghandler,gallocatorgofgresources,gandgnegotiator.g
Theginformationgprocessinggmanagerialgrolesgincludegmonitor,gdisseminator,gandgspokesperson.gTheginterpersonalgmanageri
algrolesgincludegfigurehead,gleader,gandgliaison.g
3. Agnursegmanagergmeetsgregularlygwithgothergnursegmanagers,gparticipatesgongthegorganizationsgco
mmittees,gandgattendsgmeetingsgsponsoredgbygprofessionalgorganizationsgingordergtogmanagegrela
tionships.gThesegactivitiesgaregconsideredgwhichgfunctiongofgagmanager?g
a. Informingg
b. Problemgsolving
c. Monitoring
d. Networkingg
ANS:gD,gThegrolegfunctionsgtogmanagegrelationshipsgaregnetworking,gsupporting,gdevelopinggandgmentoring,gmanaginggconfl
ictgandgteamgbuilding,gmotivatinggandginspiring,grecognizing,gandgrewarding.gThegrolegfunctionsgtogmanagegthegworkgaregpl
anninggandgorganizing,gproblemgsolving,gclarifyinggrolesgandgobjectives,ginforming,gmonitoring,gconsulting,gandgdelegating.g
4. Agnursegwasgrecentlygpromotedgtogagmiddle-
levelgmanagergposition.gThegnursesgtitlegwouldgmostglikelygbegwhichgofgthegfollowing?g
a. First-linegmanagerg
b. Directorg
c. Vicegpresidentgofgpatientgcaregservices
, d. Chiefgnursegexecutiveg
ANS:gB,gAgmiddle-levelgmanagergisgcalledgagdirector.gAglowgmanagerial-glevelgjobgisgcalledgthegfirst-
linegmanager.gAgnursegingangexecutiveglevelgrolegisgcalledgagchiefgnursegexecutivegorgvicegpresidentgofgpatientgcaregservices
.g
5. AgnursegmanagergwhogusesgFrederickgTaylorsgscientificgmanagementgapproach,gwouldgmostglikelyg
focusgongwhichgofgthegfollowing?g
a. Generalgprinciples
b. Positionalgauthorityg
c. Laborgproductivity
d. Impersonalgrelationsg
ANS:gC,gThegareagofgfocusgforgscientificgmanagementgisglaborgproductivity.gIngbureaucraticgtheory,gefficiencygisgachievedgthr
oughgimpersonalgrelationsgwithingagformalgstructuregandgisgbasedgongpositionalgauthority.gAdministrativegprinciplegtheorygc
onsistsgofgprinciplesgofgmanagementgthatgaregrelevantgtoganygorganization.g
6. AccordinggtogVroomsgTheorygofgMotivation,gforce:g
a. isgthegperceivedgpossibilitygthatgtheggoalgwillgbegachieved.g
b. describesgthegamountgofgeffortgonegwillgexertgtogreachgonesggoal.g
c. describesgpeoplegwhoghavegfreegwillgbutgchoosegtogcomplygwithgordersgtheygareggiven.g
d. isgagnaturallygforminggsocialggroupgthatgcangbecomegagcontributorgtogangorganization.g
ANS:gB,gAccordinggtogVroomsgTheorygofgMotivation,gForcegdescribesgthegamountgofgeffortgonegwillgexertgtogreachgonesgg
oal.gValencegspeaksgtogtheglevelgofgattractivenessgorgunattractivenessgofgtheggoal.gExpectancygisgthegperceivedgpossibility
gthatgtheggoalgwillgbegachieved.gVroomsgTheorygofgMotivationgcangbegdemonstratedgingthegformgofgangequation:gForceg=
gValencegExpectancyg(Vroom,g1964).gThegtheorygproposesgthatgthisgequationgcanghelpgtogpredictgthegmotivation,gorgforc
e,gofgangindividualgasgdescribedgbygVroom.g
7. AccordinggtogR.gN.gLussier,gmotivation:g
a. isgunconsciouslygdemonstratedgbygpeople.g
b. occursgexternallygtoginfluencegbehavior.g
c. isgdeterminedgbygothersgchoices.g
d. occursginternallygtoginfluencegbehavior.g
ANS:gD,gMotivationgisgagprocessgthatgoccursginternallygtoginfluencegandgdirectgourgbehaviorgingordergtogsatisfygneeds.gMotiv
ationgisgnotgexplicitlygdemonstratedgbygpeople,gbutgrathergitgisginterpretedgfromgtheirgbehavior.gMotivationgisgwhateverginfl
uencesgourgchoicesgandgcreatesgdirection,gintensity,gandgpersistencegingourgbehavior.g
8. AccordinggtogR.gN.gLussier,gtheregaregcontentgmotivationgtheoriesgandgprocessgmotivationgtheories
.Whichgofgthegfollowinggisgconsideredgagprocessgmotivationgtheory?g
a. Equitygtheoryg
b. Hierarchygofgneedsgtheoryg
c. Existence-relatedness-growthgtheoryg
d. Hygienegmaintenancegandgmotivationgfactorsg
