CMN 003V MIDTERM 1 EXAM
QUESTIONS AND CORRECT
ANSWERS GRADED A+
Why is communication important? - ANSWER- Essential to your
personal and professional success
Nature of Communication - ANSWER- Unavoidable
Strategic
Relational
Instrumental
Identity management - ANSWER- How we desire to present ourselves
How is communication irreversible? - ANSWER- Once, we said it, we
said it
,How is communication a process? - ANSWER- A message isn't sent or
received in isolation
What is the basic communication model? - ANSWER- Interaction
model
What does the interaction model include? - ANSWER- Sender,
channel, noise, feedback
Sender - ANSWER- person who transmits the message
Channel - ANSWER- method used to deliver the message
Noise - ANSWER- factors that interfere with the message
Feedback - ANSWER- receivers response to the message
Transactional model/competent model - ANSWER- Expands by
recognizing additional types of contexts that affect communication
(social, relational, cultural)
Social context - ANSWER- refers to the social norms that guide
communication choices in certain situations
,Relational context - ANSWER- refers to your relationship with those
that you are communicating with/audience
Cultural context - ANSWER- refers to the learned behaviors of a
specific culture
Three reasons why we communicate - ANSWER- Express affiliation,
maintain relationships, influence others
Express affiliation - ANSWER- The feeling of connectedness we have
with other people. Expressing our association with someone by
expressing liking, love, respect as well as dislike, hatred or
disrespect.
How do we express affiliation? - ANSWER- Can be expressed
verbally, nonverbally, or mediated
Maintain relationships - ANSWER- What we do and say affects
others and what others say and do affects us
Influence others - ANSWER- Most communication is influential in
one way or another and some is intentional
Communication Apprehension - ANSWER- Someone's fear or anxiety
associated with real or anticipated communication. Varies person to
person, context to context.
, Characteristics of Effective Communication - ANSWER- Strategic,
professional, adaptable
Being strategic - ANSWER- purposeful , Audience-oriented ,Persuasive
Being professional - ANSWER- Appropriate to the situation/context,
Clear and concise, Ethical
Being adaptable - ANSWER- Culturally sensitive, Collaborative
What does verbal communication consist of? - ANSWER- Words and
verbal fillers
Verbal fillers - ANSWER- Things like mmmmm
Language - ANSWER- System of symbols (words) that we use to think
about and communicate
How is language symbolic? - ANSWER- words are symbols that
represent people, ideas or things and agreed upon by a language using
community
QUESTIONS AND CORRECT
ANSWERS GRADED A+
Why is communication important? - ANSWER- Essential to your
personal and professional success
Nature of Communication - ANSWER- Unavoidable
Strategic
Relational
Instrumental
Identity management - ANSWER- How we desire to present ourselves
How is communication irreversible? - ANSWER- Once, we said it, we
said it
,How is communication a process? - ANSWER- A message isn't sent or
received in isolation
What is the basic communication model? - ANSWER- Interaction
model
What does the interaction model include? - ANSWER- Sender,
channel, noise, feedback
Sender - ANSWER- person who transmits the message
Channel - ANSWER- method used to deliver the message
Noise - ANSWER- factors that interfere with the message
Feedback - ANSWER- receivers response to the message
Transactional model/competent model - ANSWER- Expands by
recognizing additional types of contexts that affect communication
(social, relational, cultural)
Social context - ANSWER- refers to the social norms that guide
communication choices in certain situations
,Relational context - ANSWER- refers to your relationship with those
that you are communicating with/audience
Cultural context - ANSWER- refers to the learned behaviors of a
specific culture
Three reasons why we communicate - ANSWER- Express affiliation,
maintain relationships, influence others
Express affiliation - ANSWER- The feeling of connectedness we have
with other people. Expressing our association with someone by
expressing liking, love, respect as well as dislike, hatred or
disrespect.
How do we express affiliation? - ANSWER- Can be expressed
verbally, nonverbally, or mediated
Maintain relationships - ANSWER- What we do and say affects
others and what others say and do affects us
Influence others - ANSWER- Most communication is influential in
one way or another and some is intentional
Communication Apprehension - ANSWER- Someone's fear or anxiety
associated with real or anticipated communication. Varies person to
person, context to context.
, Characteristics of Effective Communication - ANSWER- Strategic,
professional, adaptable
Being strategic - ANSWER- purposeful , Audience-oriented ,Persuasive
Being professional - ANSWER- Appropriate to the situation/context,
Clear and concise, Ethical
Being adaptable - ANSWER- Culturally sensitive, Collaborative
What does verbal communication consist of? - ANSWER- Words and
verbal fillers
Verbal fillers - ANSWER- Things like mmmmm
Language - ANSWER- System of symbols (words) that we use to think
about and communicate
How is language symbolic? - ANSWER- words are symbols that
represent people, ideas or things and agreed upon by a language using
community
