QUESTIONS AND CORRECT
ANSWERS
The Process of Communication is: - ANSWER- Unavoidable, a process,
strategic, and irreversible
What are the elements of the interactional communication model? -
ANSWER- Involves a sender (encoder) and a receiver (decoder) as well
as the message and feedback
Communication Apprehension - ANSWER- Fear/anxiety due to real or
imagined communication with someone else.
What are the solutions to communication apprehension? - ANSWER-
Systematic desensitization, cognitive restructuring, and skills training.
What is professional communication? - ANSWER- Appropriate to the
situation, clear and concise, and ethical.
, What is the transactional(competent) model of communication? -
ANSWER- Expands on the interactional model, which includes social
context, relational context, and cultural context.
What are characteristics effective communication? - ANSWER- Being
strategic, being professional, and being adaptable.
How does language reflect, build, and determine context? - ANSWER-
Language is the system of symbols (words) used to think about and
communicate. There are three rules that govern and control how we use
words, Syntactic rule, semantic rule, and contextual rule.
Syntactic Rule - ANSWER- Governs the words in a sentence.
Semantic rule - ANSWER- Governs the meaning of words and how to
interpret them, the study of meaning in language.
Contextual rules - ANSWER- Govern meaning and word choice
according to context and social customs.
Denotative meaning - ANSWER- the common meaning often found in
the dictionary.
Connotative meaning - ANSWER- Often not found in the dictionary but
in the community of users itself.