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Table of content
MANA 3320 EXAM 1
MANA 3320 exam 2
Mana 3320 Final
MANA 3320 Chapter 14
MANA 3320 Chapter 16 Exam Quiz
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,MANA 3320 EXAM 1
Human Resources Management - ............ANSWER.............. The process of
managing human resources (human capital and intellectual assets) to achieve an
organization's objectives.
Reactive change - ............ANSWER.............. Change that occurs after external
forces have already affected performance
Proactive change - ............ANSWER.............. Change initiated to take advantage
of targeted opportunities
Human Resources Information System - ............ANSWER.............. A
computerized system that provides current and accurate data for the purposes of
control and decision making
Human Capital - ............ANSWER.............. The knowledge, skills, and
capabilities of individuals that have economic value to an organization.
Mission - ............ANSWER.............. The basic purpose of the organization as well
as its scope of operations
Strategic Vision - ............ANSWER.............. A statement about where the
company is going and what it can become in the future
Core Values - ............ANSWER.............. The strong and enduring beliefs and
principles that the company uses as a foundation for its decisions
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,Value Creation - ............ANSWER.............. What the firm adds to a product or
service by virtue of making it; the amount of benefits provided by the product or
service once the costs of making it are subtracted
Differentiation - ............ANSWER.............. Involves providing something unique
and distinctive to customers that they value
Low cost provider - ............ANSWER.............. Keeping costs low to offer an
attractive price to customers (relative to competitors).
Cost Containment - ............ANSWER.............. As companies see rising costs for
transportation, healthcare, and other benefits, they might consider cost savings
strategies. Outsourcing, Offshoring, are examples
Strategic Human Resource Management - ............ANSWER.............. Pattern of
human resources developments and activities that enable an organization to
achieve its strategic goals.
Strategy formulation - ............ANSWER.............. providing input as to what is
possible given the types and numbers of people available.
Strategy implementation - ............ANSWER.............. making primary resource
allocation decisions about structure, processes, and human resources.
Strategic Planning - ............ANSWER.............. Procedures for making decisions
about the organization's long term goals and strategies.
HR Planning - ............ANSWER.............. Process of anticipating and making
provision for the movement of people into, within, and out of an organization.
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, Equal Pay Act 1963 - ............ANSWER.............. aimed at abolishing wage
disparity based on sex
Title VII Civil Rights Act of 1964 - ............ANSWER.............. federal law that
prohibits employers from discriminating against employees on the basis of sex,
race, color, national origin, and religion. It generally applies to employers with 15
or more employees, including federal, state, and local governments
Protected Classes - ............ANSWER.............. Race, color, religion, sex and
national origin; Age and disability (added through ADA and ADEA)
Disparate Treatment - ............ANSWER.............. A situation in which protected
class members receive unequal treatment or are evaluated by different standards.
Adverse Impact - ............ANSWER.............. Concept that refers to employment
practices that appear neutral but have a discriminatory effect on a protected group
Prima Facie - ............ANSWER.............. based on the first impression
4/5s rule - ............ANSWER.............. A rule of thumb followed by the EEOC in
determining adverse impact for use in enforcement proceedings.
Equal opportunity - ............ANSWER.............. the policy of treating employees
and others without discrimination, especially on the basis of their sex, race, or age.
Affirmative action - ............ANSWER.............. an action or policy favoring those
who tend to suffer from discrimination, especially in relation to employment or
education
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