WGU D513 TASK 1 SCENARIO| LATEST UPDATE WITH
COMPLETE SOLUTIONS Task 1 Scenario
DNN1: Multimedia Presentation: Diversity and Inclusion
Task 1 Scenario
Accelerate Financial Services (AFS) is a midsize company in the eastern United States with
500 employees. It has been in business for more than 30 years and has three lines of
business: Purchase and Acquisitions, Insurance, and Wealth Management. The company has
an excellent reputation for providing skilled information and expertise, helping clients identify
and leverage capital, and managing funds.
The company is facing a number of challenges, including flatline market share growth, high
turnover, and a nation with multiple challenges of its own. These challenges include continued
technological change; greater public awareness of racial, religious, and ethnic tensions;
consumer fear around a repeat health crisis, climate change, or a recession; and rising
competition both nationally and internationally. AFS has also experienced performance and
management issues and is interested in pursuing organizational change. AFS is anticipating an
upcoming change in CEO and director of HR.
A new CEO, Sharon Gumby, has been hired to lead AFS. Brian Rollings, the former CEO of AFS,
was proud to display the company's mission statement in the lobby of all physical locations
and prominently on the website: "Making finance accessible to everyone." The company's
core values include trust, courage, dedication, and ethics. The CEO's son, Jim Rollings, has
been employed as the director of human resources (HR) and has accepted another job,
leaving one week prior to his father's exit. Now that both are leaving the company, big
changes are underway.
You have been hired to take Jim Rollings's place as the director of HR. As the new director of
HR, your guidance is critical for the creation and implementation of a DEI program. You are
faced with the challenge of creating a more inclusive workplace culture at AFS, and you have
been provided with a packet of documents (see the attached "Accelerate Case Study
Documents"), which contains information about past projects, memos, and metrics. You know
that a diverse workforce can result in a variety of perspectives and experiences, which can
lead to better decision-making and innovation. You also know that a diverse workforce can
help the company better understand and serve its customers.
The company's three lines of business (LOBs) are as follows:
Purchase and Acquisitions or PAQ Division (LOB1)
The Purchase and Acquisitions division is responsible for identifying and acquiring new
businesses that fit with AFS's overall strategy. The division is made up of a team of
experienced professionals who have a deep understanding of the financial services industry.
Insurance Division (LOB2)
The Insurance division provides a wide range of insurance products and services to businesses
and consumers. The division has a strong record of providing excellent customer service and
has been recognized by industry publications for its innovation in the insurance industry.
Wealth Management Division (LOB3)
The Wealth Management division provides a range of services to help individuals and families
achieve their financial goals. The division's team of experienced professionals can help clients
with everything from retirement planning to estate planning.
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COMPLETE SOLUTIONS Task 1 Scenario
DNN1: Multimedia Presentation: Diversity and Inclusion
Task 1 Scenario
Accelerate Financial Services (AFS) is a midsize company in the eastern United States with
500 employees. It has been in business for more than 30 years and has three lines of
business: Purchase and Acquisitions, Insurance, and Wealth Management. The company has
an excellent reputation for providing skilled information and expertise, helping clients identify
and leverage capital, and managing funds.
The company is facing a number of challenges, including flatline market share growth, high
turnover, and a nation with multiple challenges of its own. These challenges include continued
technological change; greater public awareness of racial, religious, and ethnic tensions;
consumer fear around a repeat health crisis, climate change, or a recession; and rising
competition both nationally and internationally. AFS has also experienced performance and
management issues and is interested in pursuing organizational change. AFS is anticipating an
upcoming change in CEO and director of HR.
A new CEO, Sharon Gumby, has been hired to lead AFS. Brian Rollings, the former CEO of AFS,
was proud to display the company's mission statement in the lobby of all physical locations
and prominently on the website: "Making finance accessible to everyone." The company's
core values include trust, courage, dedication, and ethics. The CEO's son, Jim Rollings, has
been employed as the director of human resources (HR) and has accepted another job,
leaving one week prior to his father's exit. Now that both are leaving the company, big
changes are underway.
You have been hired to take Jim Rollings's place as the director of HR. As the new director of
HR, your guidance is critical for the creation and implementation of a DEI program. You are
faced with the challenge of creating a more inclusive workplace culture at AFS, and you have
been provided with a packet of documents (see the attached "Accelerate Case Study
Documents"), which contains information about past projects, memos, and metrics. You know
that a diverse workforce can result in a variety of perspectives and experiences, which can
lead to better decision-making and innovation. You also know that a diverse workforce can
help the company better understand and serve its customers.
The company's three lines of business (LOBs) are as follows:
Purchase and Acquisitions or PAQ Division (LOB1)
The Purchase and Acquisitions division is responsible for identifying and acquiring new
businesses that fit with AFS's overall strategy. The division is made up of a team of
experienced professionals who have a deep understanding of the financial services industry.
Insurance Division (LOB2)
The Insurance division provides a wide range of insurance products and services to businesses
and consumers. The division has a strong record of providing excellent customer service and
has been recognized by industry publications for its innovation in the insurance industry.
Wealth Management Division (LOB3)
The Wealth Management division provides a range of services to help individuals and families
achieve their financial goals. The division's team of experienced professionals can help clients
with everything from retirement planning to estate planning.
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