MANA 3320 EXAM 1 QUESTIONS WITH
COMPLETE SOLUTONS
/.Human Resources Management - Answer-✅The process of managing human
resources (human capital and intellectual assets) to achieve an organization's
objectives.
/.Reactive change - Answer-✅Change that occurs after external forces have already
affected performance
/.Proactive change - Answer-✅Change initiated to take advantage of targeted
opportunities
/.Human Resources Information System - Answer-✅A computerized system that
provides current and accurate data for the purposes of control and decision making
/.Human Capital - Answer-✅The knowledge, skills, and capabilities of individuals that
have economic value to an organization.
/.Mission - Answer-✅The basic purpose of the organization as well as its scope of
operations
/.Strategic Vision - Answer-✅A statement about where the company is going and what
it can become in the future
/.Core Values - Answer-✅The strong and enduring beliefs and principles that the
company uses as a foundation for its decisions
/.Value Creation - Answer-✅What the firm adds to a product or service by virtue of
making it; the amount of benefits provided by the product or service once the costs of
making it are subtracted
/.Differentiation - Answer-✅Involves providing something unique and distinctive to
customers that they value
/.Low cost provider - Answer-✅Keeping costs low to offer an attractive price to
customers (relative to competitors).
, /.Cost Containment - Answer-✅As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
/.Strategic Human Resource Management - Answer-✅Pattern of human resources
developments and activities that enable an organization to achieve its strategic goals.
/.Strategy formulation - Answer-✅providing input as to what is possible given the types
and numbers of people available.
/.Strategy implementation - Answer-✅making primary resource allocation decisions
about structure, processes, and human resources.
/.Strategic Planning - Answer-✅Procedures for making decisions about the
organization's long term goals and strategies.
/.HR Planning - Answer-✅Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
/.Equal Pay Act 1963 - Answer-✅aimed at abolishing wage disparity based on sex
/.Title VII Civil Rights Act of 1964 - Answer-✅federal law that prohibits employers from
discriminating against employees on the basis of sex, race, color, national origin, and
religion. It generally applies to employers with 15 or more employees, including federal,
state, and local governments
/.Protected Classes - Answer-✅Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
/.Disparate Treatment - Answer-✅A situation in which protected class members receive
unequal treatment or are evaluated by different standards.
/.Adverse Impact - Answer-✅Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
/.Prima Facie - Answer-✅based on the first impression
/.4/5s rule - Answer-✅A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
/.Equal opportunity - Answer-✅the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
COMPLETE SOLUTONS
/.Human Resources Management - Answer-✅The process of managing human
resources (human capital and intellectual assets) to achieve an organization's
objectives.
/.Reactive change - Answer-✅Change that occurs after external forces have already
affected performance
/.Proactive change - Answer-✅Change initiated to take advantage of targeted
opportunities
/.Human Resources Information System - Answer-✅A computerized system that
provides current and accurate data for the purposes of control and decision making
/.Human Capital - Answer-✅The knowledge, skills, and capabilities of individuals that
have economic value to an organization.
/.Mission - Answer-✅The basic purpose of the organization as well as its scope of
operations
/.Strategic Vision - Answer-✅A statement about where the company is going and what
it can become in the future
/.Core Values - Answer-✅The strong and enduring beliefs and principles that the
company uses as a foundation for its decisions
/.Value Creation - Answer-✅What the firm adds to a product or service by virtue of
making it; the amount of benefits provided by the product or service once the costs of
making it are subtracted
/.Differentiation - Answer-✅Involves providing something unique and distinctive to
customers that they value
/.Low cost provider - Answer-✅Keeping costs low to offer an attractive price to
customers (relative to competitors).
, /.Cost Containment - Answer-✅As companies see rising costs for transportation,
healthcare, and other benefits, they might consider cost savings strategies.
Outsourcing, Offshoring, are examples
/.Strategic Human Resource Management - Answer-✅Pattern of human resources
developments and activities that enable an organization to achieve its strategic goals.
/.Strategy formulation - Answer-✅providing input as to what is possible given the types
and numbers of people available.
/.Strategy implementation - Answer-✅making primary resource allocation decisions
about structure, processes, and human resources.
/.Strategic Planning - Answer-✅Procedures for making decisions about the
organization's long term goals and strategies.
/.HR Planning - Answer-✅Process of anticipating and making provision for the
movement of people into, within, and out of an organization.
/.Equal Pay Act 1963 - Answer-✅aimed at abolishing wage disparity based on sex
/.Title VII Civil Rights Act of 1964 - Answer-✅federal law that prohibits employers from
discriminating against employees on the basis of sex, race, color, national origin, and
religion. It generally applies to employers with 15 or more employees, including federal,
state, and local governments
/.Protected Classes - Answer-✅Race, color, religion, sex and national origin; Age and
disability (added through ADA and ADEA)
/.Disparate Treatment - Answer-✅A situation in which protected class members receive
unequal treatment or are evaluated by different standards.
/.Adverse Impact - Answer-✅Concept that refers to employment practices that appear
neutral but have a discriminatory effect on a protected group
/.Prima Facie - Answer-✅based on the first impression
/.4/5s rule - Answer-✅A rule of thumb followed by the EEOC in determining adverse
impact for use in enforcement proceedings.
/.Equal opportunity - Answer-✅the policy of treating employees and others without
discrimination, especially on the basis of their sex, race, or age.
