MANA 3320 Exam 1 Review Questions
And Answers
/.First core aspect of emotional awareness - Answer-✅Assessing emotional intelligence
/.Second core aspect of emotional awareness - Answer-✅Determining values, moral
maturity, and character strengths
/.Third core aspect of emotional awareness - Answer-✅Identifying cognitive style
/.Fourth core aspect of emotional awareness - Answer-✅Assessing attitude toward
change
/.Fifth core aspect of emotional awareness - Answer-✅Understanding core self-
evaluation
/.The Johari Window Model allows people to become more self aware by: - Answer-
✅Expanding their open area
/.To shrink the hidden area of the Johari Window Model: - Answer-✅Disclose more
personal information
/.To shrink the blind spot area of the Johari Window Model: - Answer-✅Be open to
criticism/feedback
/.To shrink the unknown area of the Johari Window Model: - Answer-✅Focus of the
subconscious (meditate, dream journal)
/.Sensitive Line - Answer-✅The point at which individuals become defensive when
encountering information about themselves that is inconsistent with their self-concept.
/.Emotional Intelligence - Answer-✅A measure of managerial success
/.Sympathy vs Empathy - Answer-✅sympathy is feeling sorry for the hardships that
another person encounters, while empathy is putting yourself in the shoes of another.
/.Instrumental Values - Answer-✅a way of being (a standard of conduct you have for
yourself)
, /.Terminal Values - Answer-✅an instate (a goal you want to achieve)
/.__________ helps guide you when values clash. - Answer-✅Self-awareness
/.Knowing cognitive style - Answer-✅Emphasizes facts, details, and data
/.Planning cognitive style - Answer-✅Emphasizes structure, plans, and preparation
/.Creating cognitive style - Answer-✅Emphasizes risk taking and innovation
/.Big 5 personality traits - Answer-✅- Conscientiousness
- Agreeableness
- Neuroticism
- Openness
- Extraversion
/.Self-efficiency - Answer-✅The belief that one can influence their surroundings to
achieve a goal
/.The median number of days of work missed due to stress is ______. - Answer-✅25
/.Time stressor - Answer-✅Stress as a result of overload, lack of control (most common
type of stressor)
/.Encounter stressor - Answer-✅Stress as a result of interpersonal conflict
/.Situation stressor - Answer-✅Stress as a result of one's environment
/.Anticipatory stressor - Answer-✅Stress in the form of fear/anxiety
/.Enactive coping - Answer-✅Eliminates stressors, a permanent solution, involves
reframing/changing the situation
/.Proactive coping - Answer-✅Increases resiliency, a long term solution, involves
developing processes to cope. Builds up stress resistance
/.Reactive coping - Answer-✅A short term escape, not a solution. Often involves
substance abuse.
/.Urgent - Answer-✅Demands immediate attention, requires short-term focus
/.Important - Answer-✅Goal oriented, requires long-term focus
And Answers
/.First core aspect of emotional awareness - Answer-✅Assessing emotional intelligence
/.Second core aspect of emotional awareness - Answer-✅Determining values, moral
maturity, and character strengths
/.Third core aspect of emotional awareness - Answer-✅Identifying cognitive style
/.Fourth core aspect of emotional awareness - Answer-✅Assessing attitude toward
change
/.Fifth core aspect of emotional awareness - Answer-✅Understanding core self-
evaluation
/.The Johari Window Model allows people to become more self aware by: - Answer-
✅Expanding their open area
/.To shrink the hidden area of the Johari Window Model: - Answer-✅Disclose more
personal information
/.To shrink the blind spot area of the Johari Window Model: - Answer-✅Be open to
criticism/feedback
/.To shrink the unknown area of the Johari Window Model: - Answer-✅Focus of the
subconscious (meditate, dream journal)
/.Sensitive Line - Answer-✅The point at which individuals become defensive when
encountering information about themselves that is inconsistent with their self-concept.
/.Emotional Intelligence - Answer-✅A measure of managerial success
/.Sympathy vs Empathy - Answer-✅sympathy is feeling sorry for the hardships that
another person encounters, while empathy is putting yourself in the shoes of another.
/.Instrumental Values - Answer-✅a way of being (a standard of conduct you have for
yourself)
, /.Terminal Values - Answer-✅an instate (a goal you want to achieve)
/.__________ helps guide you when values clash. - Answer-✅Self-awareness
/.Knowing cognitive style - Answer-✅Emphasizes facts, details, and data
/.Planning cognitive style - Answer-✅Emphasizes structure, plans, and preparation
/.Creating cognitive style - Answer-✅Emphasizes risk taking and innovation
/.Big 5 personality traits - Answer-✅- Conscientiousness
- Agreeableness
- Neuroticism
- Openness
- Extraversion
/.Self-efficiency - Answer-✅The belief that one can influence their surroundings to
achieve a goal
/.The median number of days of work missed due to stress is ______. - Answer-✅25
/.Time stressor - Answer-✅Stress as a result of overload, lack of control (most common
type of stressor)
/.Encounter stressor - Answer-✅Stress as a result of interpersonal conflict
/.Situation stressor - Answer-✅Stress as a result of one's environment
/.Anticipatory stressor - Answer-✅Stress in the form of fear/anxiety
/.Enactive coping - Answer-✅Eliminates stressors, a permanent solution, involves
reframing/changing the situation
/.Proactive coping - Answer-✅Increases resiliency, a long term solution, involves
developing processes to cope. Builds up stress resistance
/.Reactive coping - Answer-✅A short term escape, not a solution. Often involves
substance abuse.
/.Urgent - Answer-✅Demands immediate attention, requires short-term focus
/.Important - Answer-✅Goal oriented, requires long-term focus
