CNA Chapter 28 Questions and Answers

CNA Chapter 28 Questions and Answers List six topics that should be included when preparing a résumé objective, education, experience, volunteer work, skills, and references How long should a résumé be One page Why do you think employers are required to do a criminal background check on NAs Answers will vary, but may include something about keeping residents safe. .List four ways an NA can make sure she is following her scope of practice before accepting a task Do not perform a procedure if it is outside your scope of practice, not listed in the job description, or not listed in the care plan. Do not perform a procedure if you have not been trained. Do not perform the procedure if you have forgotten how to do all or part of it. If you believe a procedure is not appropriate for a resident, ask the nurse. List the information about NAs that is kept in the state registry NA's name; NA's address, DOB, and social security number; date NA was placed in registry and test results; expiration dates of certificates; and information about investigations and hearings What is constructive feedback Constructive feedback is the process of giving opinions about the work of others, which includes helpful suggestions for change. It may involve both positive and negative feedback. Before reacting to a conflict, what should an NA do Think about possible reasons why someone is behaving in an undesirable way. What is stress Stress is a mentally or emotionally disruptive or upsetting condition that occurs due to changes in the environment. List ten ways to manage stress Increase exercise levels. Get enough sleep. Eat a healthy diet. Do not smoke or take illegal drugs. Do one task at a time. Develop new hobbies. Seek help from others. Seek counseling. Set realistic goals. Use a personal reward system. Which of the following is part of proper grooming for a job interview? (A) Wear a lot of nice jewelry (B) Wear a favorite perfume (C) Wear comfortable sneakers (D) Wear simple makeup (D) Wear simple makeup After a job interview is over, which of the following would be the best response by the NA (A) The NA should ask, "Will I be hired?" (B) The NA should ask, "When can I expect to hear about the position?" (C) The NA should ask, "Would you like me to send a thank-you note?" (D) The NA should ask, "How soon can I start taking vacation days after I'm hired?" (B) The NA should ask, "When can I expect to hear about the position?" How many hours of continuing education does the federal government require for NAs each year 12 The process of resolving conflicts in a positive manner so that everyone is satisfied is called Conflict resolution An internal or external factor that can cause stress is called Stressor A résumé should include the following information: (A) Experience and education (B) Height and weight (C) Religion and marital status (D) Age and number of children (A) Experience and education Under what circumstance should an applicant leave something blank in a job application? (A) Lack of prior salary (B) Does not know an address (C) Never (D) Does not know a phone number (C) Never Something important that helps make a job interview successful is if the job applicant (A) Exaggerates accomplishments (B) Arrives when the interview is starting (C) Makes eye contact during the interview (D) Brings a family member for support (C) Makes eye contact during the interview What is one helpful way for a nursing assistant to reduce and manage stress? (A) Talk to a resident about her stress (B) Seek help from a supervisor (C) Multi-task as much as possible (D) Increase caffeine in her diet (B) Seek help from a supervisor One important way to try to resolve a conflict is to (A) Never meet halfway (B) Always challenge policy (C) Consider a compromise (D) Antagonize coworkers (C) Consider a compromise One way for a nursing assistant to determine whether to perform a procedure or not is to (A) Perform all procedures even if he has no training in the procedures (B) Perform a procedure if he has forgotten how to do it because he will know the steps once he starts (C) Perform a procedure if it is not in his job description, but he knows how to do it (D) Perform a procedure if it is within his scope of practice (D) Perform a procedure if it is within his scope of practice A nursing assistant must work for pay within the month certification period. 24 A nursing assistant must file the following promptly with the state licensing board: (A) New address (B) Marital status (C) New child (D) CPR certification (A) New address Employers are required to test staff members for the following: (A) Sexually-transmitted infections (B) Tuberculosis (C) Cancer (D) HIV/AIDS (B) Tuberculosis Signs of burnout include (A) Being slow to anger (B) Obsessing over small things (C) Having lots of patience (D) Lack of frustration (B) Obsessing over small things At what point in an NA's employment would a probationary performance review be completed? 90 days or at 3 months