MGT 101 EXAM 3 VERIFIED ACCURATE STUDY GUIDE
job rotation - Answers -movement of employees from one job to another in an effort to
relieve the bordem often associated with job specialization
job enlargement - Answers -the addition of more tasks to a job instead of treating each
task as separate
job enrichment - Answers -the incorporation of motivational factors, such as opportunity
for achievement, recognition, responsibility, and advancement, into a job
job sharing - Answers -performance of one full-time job by two people on part-time
hours
flextime - Answers -a program that allows employees to choose their starting and
ending times, providing that they are at work during a specified core period
human relations - Answers -the study of the behavior of individuals and groups in
organizational settings
mazlow's hierarchy of needs - Answers -a theory that arranges the five basic needs of
people - physiological, security, social, eseeem, and self-actualization- into the order in
which people strive to satisfy them
morale - Answers -an employee's attitude toward his or her job, employer, and
colleagues
motivation - Answers -an inner drive that directs a person's behavior toward goals
classical theory of motivation - Answers -throes suggesting that money is the sole
motivator for workers
, theory x - Answers -McGregor's traditional view of management whereby it is assumed
that workers generally dislike work and must be forced to do their jobs
theory y - Answers -McGregor's humanistic view of management whereby it is
assumed that workers like to work and that under proper conditions employees will seek
out responsibility in an attempt to satisfy their social, esteem, and self-actualization
needs
theory z - Answers -a management philosophy that stresses employee participation in
all aspects of company decision making
benefits - Answers -non financial forms of compensation provided to employees, such
as pension plans, health insurance, paid vacation, and holidays
bonuses - Answers -monetary rewards offered by companies for exceptional
preformance as incentives to further increase productivity
commission - Answers -an incentive system that pays a fixed amount or a precentage
of the employees sales
diversity - Answers -the participation of different ages, genders, races, ethnicities,
nationalities, and abilities in the workplace
downsizing - Answers -the elimination of a significant number of employees from an
organization
equal employment opportunity commission - Answers -a federal agency dedicated to
increasing job opportunities for women and minorities and eliminating job siscrimination
based on race, religion, color, sex, national origin, or handicap
human resources management (HRM) - Answers -all the activities involved in
determining an organization's human resources needs, as well as acquiring, training,
and compensating people to fill those needs
illegal interview questions - Answers -age
race/ethnicity/color
gender/sex
religion
disability
marital status
pregnancy
job analysis - Answers -the determination, through observation and study, of pertinent
information about a job - including specific tasks and necessary abilities, knowledge,
and skills
job rotation - Answers -movement of employees from one job to another in an effort to
relieve the bordem often associated with job specialization
job enlargement - Answers -the addition of more tasks to a job instead of treating each
task as separate
job enrichment - Answers -the incorporation of motivational factors, such as opportunity
for achievement, recognition, responsibility, and advancement, into a job
job sharing - Answers -performance of one full-time job by two people on part-time
hours
flextime - Answers -a program that allows employees to choose their starting and
ending times, providing that they are at work during a specified core period
human relations - Answers -the study of the behavior of individuals and groups in
organizational settings
mazlow's hierarchy of needs - Answers -a theory that arranges the five basic needs of
people - physiological, security, social, eseeem, and self-actualization- into the order in
which people strive to satisfy them
morale - Answers -an employee's attitude toward his or her job, employer, and
colleagues
motivation - Answers -an inner drive that directs a person's behavior toward goals
classical theory of motivation - Answers -throes suggesting that money is the sole
motivator for workers
, theory x - Answers -McGregor's traditional view of management whereby it is assumed
that workers generally dislike work and must be forced to do their jobs
theory y - Answers -McGregor's humanistic view of management whereby it is
assumed that workers like to work and that under proper conditions employees will seek
out responsibility in an attempt to satisfy their social, esteem, and self-actualization
needs
theory z - Answers -a management philosophy that stresses employee participation in
all aspects of company decision making
benefits - Answers -non financial forms of compensation provided to employees, such
as pension plans, health insurance, paid vacation, and holidays
bonuses - Answers -monetary rewards offered by companies for exceptional
preformance as incentives to further increase productivity
commission - Answers -an incentive system that pays a fixed amount or a precentage
of the employees sales
diversity - Answers -the participation of different ages, genders, races, ethnicities,
nationalities, and abilities in the workplace
downsizing - Answers -the elimination of a significant number of employees from an
organization
equal employment opportunity commission - Answers -a federal agency dedicated to
increasing job opportunities for women and minorities and eliminating job siscrimination
based on race, religion, color, sex, national origin, or handicap
human resources management (HRM) - Answers -all the activities involved in
determining an organization's human resources needs, as well as acquiring, training,
and compensating people to fill those needs
illegal interview questions - Answers -age
race/ethnicity/color
gender/sex
religion
disability
marital status
pregnancy
job analysis - Answers -the determination, through observation and study, of pertinent
information about a job - including specific tasks and necessary abilities, knowledge,
and skills
