1|Page
ASQ CSSGB PRACTICE QUESTIONS 2026 | 500+
VERIFIED Q&A | DMAIC & STATS MASTERY |
GRADED A+
Which of the follow statements describes a reason why companies find Six Sigma valuable?
a) Six Sigma provides a customized improvement methodology that can be applied
anywhere throughout the business
b) Six Sigma makes no overall changes to the quality of the company's products and
services
c) Six Sigma fundamentally changes how a company improves
d) Six Sigma is a long-term approach to improvement that does not fundamentally change
the way a company measures success
d) Six Sigma is a long-term approach to improvement that does not fundamentally change the
way a company measures success
Who first developed the concept of what we now call statistical process control (SPC)?
a) Kaoru Ishikawa
b) Joseph M. Juran
c) Walter Shewart
d) W. Edwards Deming
c) Walter Shewart
Shewart created the control chart in the 1920s, and Bell Labs coined the term statistical quality
control. The first control chart developed by Shewart was the P chart.
Which of the following statements best explains how Six Sigma projects are related to
organizational goals?
a) Organizational goals determine the Six Sigma projects that should be executed for all
processes of the organization.
,2|Page
b) Project selection criteria should be aligned with the mission of the organization and its
related quality, service, and cost goals
c) Project goals are determined by the process being measured and will necessarily
optimize the organization for achieving its goals
d) Six Sigma projects identify process output measures that are used to establish broader
goals for the organization
b) Project selection criteria should be aligned with the mission of the organization and its related
quality, service, and cost goals
There have been many quality management systems developed in the past 100 years. Of
following list, which quality management tool is the most recent addition?
a) Balanced scorecard
b) TQM
c) FMEA
d) SPC
a) Balanced scorecard
The concept of the balanced scorecard was developed by Kaplan and Norton in the mid-1990s.
Which of the following statement describes a KPI?
a) It is quantifiable measurement, agreed to in advance, that reflects critical success factors
b) It is a strategic goal, agreed to in the five-year plan, that improves the bottom line
c) It is a specific measure, agreed to in the first-year strategy, that drives the success of the
indicator
d) it is a surreptitious process that is periodically agreed upon to ensure continual
improvement
a) It is quantifiable measurement, agreed to in advance, that reflects critical success factors
,3|Page
Theory of constraints is a problem solving methodology that does which of the following?
a) Is a means of rank-ordering processes based on their inherent difficulty
b) Focuses on the weakest link in the process
c) Concentrates on the efficient link in the process
d) Focuses on the least resistance to change process
b) Focuses on the weakest link in the process
Which of the following statements best describes why companies find implementing lean to
be valuable?
a) Lean prevents errors or mistakes from producing waste in the production cycle
b) Lean creates value for the organization by systematically identifying and eliminating
waste
c) Lean ensures that processes operate so that products or services meet or exceed customer
requirements
d) Lean translates customer requirements into technical specification to assure outstanding
products or services are produced
b) Lean creates value for the organization by systematically identifying and eliminating waste
An automotive parts supplier uses a robotic welding process for metal assemblies. Welded
parts are then inspected, and if failed, are subjected to manual welding to correct any
welding deficiencies. This supplier is faced with increased operating costs and diminishing
margins, and as a result is in search for cost-cutting measures. Which of the following can
be considered an option for improving the abovementioned process?
a) Conduct a value stream mapping of the process to eliminate a rework step
b) Convert the manual welding into robotic to save labor costs
c) Research other option for metal assembling that can achieve better energy savings
d) Increase inspection of the robotic welding step to reduce failure rate
a) Conduct a value stream mapping of the process to eliminate a rework step
, 4|Page
The optimize phase in certain DFSS road maps most nearly refers to the desire to do which
of the following?
a) Balance quality and cost
b) Emphasize quality attributes
c) Link design to voice of the customer
d) Test the design and record information for design improvements
a) Balance quality and cost
A green belt is tasked with calculating the RPN's and prioritizing them from the data in the
table below. What sequence would be the highest priority?
Severity: A(8), B(6), C(3)
Occurrence: A(5), B(2), C(7)
Detection: A(4), B(7), C(10)
a) A-B-C
b) B-C-A
c) C-A-B
d) A-C-B
c) C-A-B
RPN = Severity x Occurrence x Detection
The Risk Priority Number (RPN) values for items A and B are below. Both items have the
same ranking values and have the highest RPN. Which item should be addressed first?
Item A:
RPN -120
Severity - 10
Occurrence - 4
Detection - 3
Item B:
ASQ CSSGB PRACTICE QUESTIONS 2026 | 500+
VERIFIED Q&A | DMAIC & STATS MASTERY |
GRADED A+
Which of the follow statements describes a reason why companies find Six Sigma valuable?
a) Six Sigma provides a customized improvement methodology that can be applied
anywhere throughout the business
b) Six Sigma makes no overall changes to the quality of the company's products and
services
c) Six Sigma fundamentally changes how a company improves
d) Six Sigma is a long-term approach to improvement that does not fundamentally change
the way a company measures success
d) Six Sigma is a long-term approach to improvement that does not fundamentally change the
way a company measures success
Who first developed the concept of what we now call statistical process control (SPC)?
a) Kaoru Ishikawa
b) Joseph M. Juran
c) Walter Shewart
d) W. Edwards Deming
c) Walter Shewart
Shewart created the control chart in the 1920s, and Bell Labs coined the term statistical quality
control. The first control chart developed by Shewart was the P chart.
Which of the following statements best explains how Six Sigma projects are related to
organizational goals?
a) Organizational goals determine the Six Sigma projects that should be executed for all
processes of the organization.
,2|Page
b) Project selection criteria should be aligned with the mission of the organization and its
related quality, service, and cost goals
c) Project goals are determined by the process being measured and will necessarily
optimize the organization for achieving its goals
d) Six Sigma projects identify process output measures that are used to establish broader
goals for the organization
b) Project selection criteria should be aligned with the mission of the organization and its related
quality, service, and cost goals
There have been many quality management systems developed in the past 100 years. Of
following list, which quality management tool is the most recent addition?
a) Balanced scorecard
b) TQM
c) FMEA
d) SPC
a) Balanced scorecard
The concept of the balanced scorecard was developed by Kaplan and Norton in the mid-1990s.
Which of the following statement describes a KPI?
a) It is quantifiable measurement, agreed to in advance, that reflects critical success factors
b) It is a strategic goal, agreed to in the five-year plan, that improves the bottom line
c) It is a specific measure, agreed to in the first-year strategy, that drives the success of the
indicator
d) it is a surreptitious process that is periodically agreed upon to ensure continual
improvement
a) It is quantifiable measurement, agreed to in advance, that reflects critical success factors
,3|Page
Theory of constraints is a problem solving methodology that does which of the following?
a) Is a means of rank-ordering processes based on their inherent difficulty
b) Focuses on the weakest link in the process
c) Concentrates on the efficient link in the process
d) Focuses on the least resistance to change process
b) Focuses on the weakest link in the process
Which of the following statements best describes why companies find implementing lean to
be valuable?
a) Lean prevents errors or mistakes from producing waste in the production cycle
b) Lean creates value for the organization by systematically identifying and eliminating
waste
c) Lean ensures that processes operate so that products or services meet or exceed customer
requirements
d) Lean translates customer requirements into technical specification to assure outstanding
products or services are produced
b) Lean creates value for the organization by systematically identifying and eliminating waste
An automotive parts supplier uses a robotic welding process for metal assemblies. Welded
parts are then inspected, and if failed, are subjected to manual welding to correct any
welding deficiencies. This supplier is faced with increased operating costs and diminishing
margins, and as a result is in search for cost-cutting measures. Which of the following can
be considered an option for improving the abovementioned process?
a) Conduct a value stream mapping of the process to eliminate a rework step
b) Convert the manual welding into robotic to save labor costs
c) Research other option for metal assembling that can achieve better energy savings
d) Increase inspection of the robotic welding step to reduce failure rate
a) Conduct a value stream mapping of the process to eliminate a rework step
, 4|Page
The optimize phase in certain DFSS road maps most nearly refers to the desire to do which
of the following?
a) Balance quality and cost
b) Emphasize quality attributes
c) Link design to voice of the customer
d) Test the design and record information for design improvements
a) Balance quality and cost
A green belt is tasked with calculating the RPN's and prioritizing them from the data in the
table below. What sequence would be the highest priority?
Severity: A(8), B(6), C(3)
Occurrence: A(5), B(2), C(7)
Detection: A(4), B(7), C(10)
a) A-B-C
b) B-C-A
c) C-A-B
d) A-C-B
c) C-A-B
RPN = Severity x Occurrence x Detection
The Risk Priority Number (RPN) values for items A and B are below. Both items have the
same ranking values and have the highest RPN. Which item should be addressed first?
Item A:
RPN -120
Severity - 10
Occurrence - 4
Detection - 3
Item B:
