LPC – PCR Exam Updated ACTUAL
QUESTIONS AND CORRECT ANSWERS
Who do the 7 principles apply to? - CORRECT ANSWER All solicitors
All bodies authorised by the SRA
Everybody who works in them
What are the 3 authorised bodies? - CORRECT ANSWER Recognised sole
practitioners
Recognised bodies
Licensed bodies
Why do we have the principles? - CORRECT ANSWER They define the fundamental
ethical and professional standards expected of all firms and individuals when providing legal
services
What if the principles conflict? - CORRECT ANSWER The principle that best serves
the public interest in the particular circumstances takes precedence
Are the principles subject to overriding legal obligations? - CORRECT ANSWER Yes
Other than as a matter of professional conduct, why should we worry about keeping clients
happy? - CORRECT ANSWER Competition
Existing clients/new clients
Reputation
Where do most complaints from clients arise? - CORRECT ANSWER A lack of
communication on issues such as cost and timescale
What steps must you take when accepting instructions? - CORRECT
ANSWER Identify the client (para 8.1)
, Obtain evidence of identity
Act on clients instructions (para 3.1)
Provide competent and timely service
Are you allowed to decline instructions? - CORRECT ANSWER Yes but you must not
fairly discriminate (1.1) and you must justify your decisions (7.1)
- bare in mind principle 6
Is a client care letter required under the Code? - CORRECT ANSWER No but it is
good practice
What duties do you owe a client? - CORRECT ANSWER Duty of care
Fiduciary duty (common law)
What comes under duty of care? - CORRECT ANSWER Duty of care to a client in
negligence
Duty of care to a client in contract as there is an implied term of reasonable care & skill
What must you provide during the matter? - CORRECT ANSWER Competent and
timely service
Consideration of the clients attributes, needs and circumstances
Ensure clients can make informed decisions
You can manage other effectively
What are the cost options you should make your client aware of? - CORRECT
ANSWER Hourly rate
Fixed fee
Variable fee
Explain hourly rate - CORRECT ANSWER - most common fee agreement
QUESTIONS AND CORRECT ANSWERS
Who do the 7 principles apply to? - CORRECT ANSWER All solicitors
All bodies authorised by the SRA
Everybody who works in them
What are the 3 authorised bodies? - CORRECT ANSWER Recognised sole
practitioners
Recognised bodies
Licensed bodies
Why do we have the principles? - CORRECT ANSWER They define the fundamental
ethical and professional standards expected of all firms and individuals when providing legal
services
What if the principles conflict? - CORRECT ANSWER The principle that best serves
the public interest in the particular circumstances takes precedence
Are the principles subject to overriding legal obligations? - CORRECT ANSWER Yes
Other than as a matter of professional conduct, why should we worry about keeping clients
happy? - CORRECT ANSWER Competition
Existing clients/new clients
Reputation
Where do most complaints from clients arise? - CORRECT ANSWER A lack of
communication on issues such as cost and timescale
What steps must you take when accepting instructions? - CORRECT
ANSWER Identify the client (para 8.1)
, Obtain evidence of identity
Act on clients instructions (para 3.1)
Provide competent and timely service
Are you allowed to decline instructions? - CORRECT ANSWER Yes but you must not
fairly discriminate (1.1) and you must justify your decisions (7.1)
- bare in mind principle 6
Is a client care letter required under the Code? - CORRECT ANSWER No but it is
good practice
What duties do you owe a client? - CORRECT ANSWER Duty of care
Fiduciary duty (common law)
What comes under duty of care? - CORRECT ANSWER Duty of care to a client in
negligence
Duty of care to a client in contract as there is an implied term of reasonable care & skill
What must you provide during the matter? - CORRECT ANSWER Competent and
timely service
Consideration of the clients attributes, needs and circumstances
Ensure clients can make informed decisions
You can manage other effectively
What are the cost options you should make your client aware of? - CORRECT
ANSWER Hourly rate
Fixed fee
Variable fee
Explain hourly rate - CORRECT ANSWER - most common fee agreement
