DUTCH BROS FLOW TEST 2026 ALL
QUESTIONS AND CORRECT ANSWERS
GRADED A (JUST RELEASED)
What is the target shot window for private reserve
or decaf coffee? -
,,,,,answer,,,,,..15-26
seconds.
What does it mean when your shot is pulling too
fast, what should you do? - ,,,,,answer,,,,,..This means
you have an overly coarse grind and it needs to be
made more fine. To fix this turn your collar to the
right.
What does it mean when your shot is pulling too
slow, what should you do? - ,,,,,answer,,,,,..This
means you have an overly fine grind that needs to be
made more coarse. To fix this move the collar to the
left.
,Who founded Dutch bros? - ,,,,,answer,,,,,..Brothers
Dane and Travis
Boersma.
When and where was Dutch bros founded? -
,,,,,answer,,,,,..February
1992 in Grants
Pass OR.
How many Dutch locations are there? -
,,,,,answer,,,,,..Over 250
How many states is Dutch bros in? - ,,,,,answer,,,,,..7
What are the wise old man building blocks? -
,,,,,answer,,,,,..The
customer is most
important.
The customer is not dependent on us we are
dependent on the
,customer.
The customer is not an interruption of our work, but
the purpose of it.
The customer does us an honor by calling on us.
We are not doing
the customer a favor by
serving them.
The customer is part of our business, not an outsider.
The customer
is our
guest.
The customer is not a cold statistic, but flesh and
blood; a human
with feelings and emotions like
our own.
The customer is not someone to argue or match wits
with.
, The customer is one who brings their wants. Our job
is to fill them.
The customer is deserving of the most courteous
and attentive
treatment we can
provide.
The customer has a right to expect an employee to
present a neat,
clean
appearance.
If you ask a customer how they're doing, you'd better
want to know.
Your customer wants to know that
someone cares.
You must treat others how they want to be treated
not the way you want to be treated. A 50-year-old
man does not want to be treated the same as an 18
year old barista.
QUESTIONS AND CORRECT ANSWERS
GRADED A (JUST RELEASED)
What is the target shot window for private reserve
or decaf coffee? -
,,,,,answer,,,,,..15-26
seconds.
What does it mean when your shot is pulling too
fast, what should you do? - ,,,,,answer,,,,,..This means
you have an overly coarse grind and it needs to be
made more fine. To fix this turn your collar to the
right.
What does it mean when your shot is pulling too
slow, what should you do? - ,,,,,answer,,,,,..This
means you have an overly fine grind that needs to be
made more coarse. To fix this move the collar to the
left.
,Who founded Dutch bros? - ,,,,,answer,,,,,..Brothers
Dane and Travis
Boersma.
When and where was Dutch bros founded? -
,,,,,answer,,,,,..February
1992 in Grants
Pass OR.
How many Dutch locations are there? -
,,,,,answer,,,,,..Over 250
How many states is Dutch bros in? - ,,,,,answer,,,,,..7
What are the wise old man building blocks? -
,,,,,answer,,,,,..The
customer is most
important.
The customer is not dependent on us we are
dependent on the
,customer.
The customer is not an interruption of our work, but
the purpose of it.
The customer does us an honor by calling on us.
We are not doing
the customer a favor by
serving them.
The customer is part of our business, not an outsider.
The customer
is our
guest.
The customer is not a cold statistic, but flesh and
blood; a human
with feelings and emotions like
our own.
The customer is not someone to argue or match wits
with.
, The customer is one who brings their wants. Our job
is to fill them.
The customer is deserving of the most courteous
and attentive
treatment we can
provide.
The customer has a right to expect an employee to
present a neat,
clean
appearance.
If you ask a customer how they're doing, you'd better
want to know.
Your customer wants to know that
someone cares.
You must treat others how they want to be treated
not the way you want to be treated. A 50-year-old
man does not want to be treated the same as an 18
year old barista.
